d123
macrumors 68020
Oh right. I’ve seen these and other device drop off kiosks pop up in loads of supermarkets recently. It’s strange they have their own separate opening hours when it’s just a kiosk. It’s also pointless them being open past 5pm on Sundays.
Maybe it was full up, if that can happen? Fingers crossed it works for you tomorrow!
It ended up a complete cockup 🙁.
The Smart Kiosk wouldn't read the QR code so eventually I logged into the machine using order number. Once I get it working I placed the phone inside the machine (which was pretty grotty on the inside) and then waited and waited and waited, eventually a message pops up "no technician is available, do you want to cancel or wait?". I chose to wait and about 5 minutes later it starts processing and the first 3 check lines go green, then it hangs again, 5 minutes later it pops up a message that the price has been reassessed to £97 (from £384) due to condition issues and do I want to accept? This is for a mint iPhone with no scratches or marks anywhere, even the frame is pristine. Obviously I said no and retrieved the phone.
I now have a rebuy collection booked for Wednesday, on the strength of the recommendations in this thread.


