Oh right. I’ve seen these and other device drop off kiosks pop up in loads of supermarkets recently. It’s strange they have their own separate opening hours when it’s just a kiosk. It’s also pointless them being open past 5pm on Sundays.
Maybe it was full up, if that can happen? Fingers crossed it works for you tomorrow!
It ended up a complete cockup
The Smart Kiosk wouldn't read the QR code so eventually I logged into the machine using order number. Once I get it working I placed the phone inside the machine (which was pretty grotty on the inside) and then waited and waited and waited, eventually a message pops up "no technician is available, do you want to cancel or wait?". I chose to wait and about 5 minutes later it starts processing and the first 3 check lines go green, then it hangs again, 5 minutes later it pops up a message that the price has been reassessed to £97 (from £384) due to condition issues and do I want to accept? This is for a mint iPhone with no scratches or marks anywhere, even the frame is pristine. Obviously I said no and retrieved the phone.
I now have a rebuy collection booked for Wednesday, on the strength of the recommendations in this thread.