Then don’t sell it as being able to upgrade the latest iPhone on release date then because that’s what they are selling it as.Am I being a business-apologist if I say I get EE's point of not waiving the upgrade fee? Technically it's not their fault either - it's Apple's. And if we enter into a contract knowing all the terms, not sure we can be upset if the business wants to collect?
I get that there's an element of goodwill that EE could ensure here
Let’s be honest anyone who signs up for a plan at £95 on release date on the proviso of getting an annual upgrade every year wants the new iPhone on release day.
EE willingly sell these contracts knowing that apple fluctuate with their release dates.
I have two options:
Pay £100 for the sake of a week
Or
Wait a week and wait months for the phone as I will be at the back of the queue this pushing my contrast end date for the iPhone 15 back even further.
It’s also worth noting that if I do upgrade, I HAVE to stay on the annual upgrade plan and it has to be the same price or more or I cannot upgrade.
I guess, as you say, it’s what I signed up to