Music Magpie - Absolute Crooks
Just to say thanks to the posters that offered suggestions and support for the horrible experience I have had with Music Magpie. Based on the pictures MM used to back up their claim of extensive screen damage I would swear it’s a totally different screen to my pristine one, however the rational side of me must assume someone in the warehouse dropped the phone, causing the damage, and then just pushed it up the pipeline for assessment.
Whilst I am still very upset that they have been so disingenuous I am also trying to put some perspective on it in terms of the bigger picture. All the same, I have emailed their CEO directly making my case but don’t hold out much hope, however, you have to try something otherwise you just feel so powerless.
An interesting development - I do have a couple of friends who are journalists for different national newspapers who see a potential story angle for their consumer / personal finance sections. Basically, beware of these trade-in companies as you have little consumer protection if they claim the item is damaged on receipt. They are running it past the relevant section editors and they may be in touch to hear my story but we’ll wait and see.
Just to say thanks to the posters that offered suggestions and support for the horrible experience I have had with Music Magpie. Based on the pictures MM used to back up their claim of extensive screen damage I would swear it’s a totally different screen to my pristine one, however the rational side of me must assume someone in the warehouse dropped the phone, causing the damage, and then just pushed it up the pipeline for assessment.
Whilst I am still very upset that they have been so disingenuous I am also trying to put some perspective on it in terms of the bigger picture. All the same, I have emailed their CEO directly making my case but don’t hold out much hope, however, you have to try something otherwise you just feel so powerless.
An interesting development - I do have a couple of friends who are journalists for different national newspapers who see a potential story angle for their consumer / personal finance sections. Basically, beware of these trade-in companies as you have little consumer protection if they claim the item is damaged on receipt. They are running it past the relevant section editors and they may be in touch to hear my story but we’ll wait and see.
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