I had an appointment at the Apple store in Solihull earlier. Quick check of it and then just a straight swap. Apparently they are too new for a screen repair at the moment. The guy I spoke to did say they could write a report that I could give to Carphone Warehouse or it could be swapped there and then as there was one in stock. Couldn’t fault the service that was received. Also got them to apply the Belkin screen protector. Not cheap and took a couple of attempts but it lines up perfectly with the screen.I would go via Carphone warehouse if you can. Apple will probably just replace the screen and they will tell you to go to Apple but consumer law and all that