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Wow you have asked the same question a lot. You are definitely the most impatient person in this thread! Enjoy the phone when it does arrive; hopefully not too long now.

hahahahahah hilarious......urm its only a phone, yes everyone wants it as quickly as possible......seems a little desperate :)
 
Anyone give me a heads up here??My 5s has been stuck in Germany all day :mad:

HPN5tLp.png


Also anyone know where it will go next before arriving in Scotland
 
Anyone give me a heads up here??My 5s has been stuck in Germany all day :mad:

Image

Also anyone know where it will go next before arriving in Scotland

There's a lot of us in the same situation. Read today's posts and you should get an idea of what's what. It will most likely fly to UPS East Midlands hub and then by road to local service centres.
 
Dispatch Notice

Part of the october group. Received dispatch notification today
5S Silver 64GB - order confirmation email received on the 20th at 2pm.
Definite arrival by 14th
 
Part of the october group. Received dispatch notification today
5S Silver 64GB - order confirmation email received on the 20th at 2pm.
Definite arrival by 14th

if you don't mind me asking, what time did it change to preparing fro dispatch?
 
Received a text at 18:15, order status = dispatched
This morning at 11, it was at processing

No idea my order updated until that text
 
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Anyone give me a heads up here??My 5s has been stuck in Germany all day :mad:

Image

Also anyone know where it will go next before arriving in Scotland

Yours is in the same shipment as mine, but mine has a delivery date of Monday 7th? Bit weird, but they'll be flown out over the weekend, and then dispatched to the main hubs over the weekend/ sunday night, hopefully for Monday delivery :D
 
Anyone give me a heads up here??My 5s has been stuck in Germany all day :mad:

Image

Also anyone know where it will go next before arriving in Scotland

Times on mine are exactly the same as yours but my import scan is four minutes before yours :confused:

We may be on different 'pallets' though I guess? Odd that every other time is exactly the same though
 
Any suggestion as to why mine hasn't shifted since 18.15 when yours did. No touch down in cologne?

Where is yours now?
I know there's a major holiday on in Germany.
Also, it could be the UPS tracking is slightly off, as there have been loads of people who've had their phone delivered, even when it says it hasn't been scanned in, or something like that.
 
Yours is in the same shipment as mine, but mine has a delivery date of Monday 7th? Bit weird, but they'll be flown out over the weekend, and then dispatched to the main hubs over the weekend/ sunday night, hopefully for Monday delivery :D

I'm from Scotland so maybe that has something to do with it.

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Times on mine are exactly the same as yours but my import scan is four minutes before yours :confused:

We may be on different 'pallets' though I guess? Odd that every other time is exactly the same though

When they are being transferred they are scanned 1 by 1 I assume so yours was probably before mine :p
 
Where is yours now?
I know there's a major holiday on in Germany.
Also, it could be the UPS tracking is slightly off, as there have been loads of people who've had their phone delivered, even when it says it hasn't been scanned in, or something like that.

Hi. That's just the problem the last scan was in Dubai at 18.15 yesterday and I assumed like most others it would have been scanned in cologne during the night. It wasn't and hasn't changed from departure scan yesterday in Dubai. Apple and UPS saying no problem but everyone else's seems to at least be in cologne and has an update assuming there's left at 18.15 yesterday. Wish I could get some clarification from either party and see some movement on my order. Am I being ridiculously anxious or do I have a reason to worry?!
 
Hi. That's just the problem the last scan was in Dubai at 18.15 yesterday and I assumed like most others it would have been scanned in cologne during the night. It wasn't and hasn't changed from departure scan yesterday in Dubai. Apple and UPS saying no problem but everyone else's seems to at least be in cologne and has an update assuming there's left at 18.15 yesterday. Wish I could get some clarification from either party and see some movement on my order. Am I being ridiculously anxious or do I have a reason to worry?!

I guess it may have been on a pallet that got removed from the plane in dubai by mistake, but I wouldn't worry as the planes are regular and could catch up. It could however be in Cologne but overlooked on scans, not sure of the 'import procedue' but none of us have had 'arrival' scans in Cologne yet, just the import, so may have been skipped over.
 
I guess it may have been on a pallet that got removed from the plane in dubai by mistake, but I wouldn't worry as the planes are regular and could catch up. It could however be in Cologne but overlooked on scans, not sure of the 'import procedue' but none of us have had 'arrival' scans in Cologne yet, just the import, so may have been skipped over.

Thank you for your take. It's much appreciated. If you were in my shoes and nothing has changed at what point would you call Apple or UPS again? Wish I wasn't an apple addict!
 
Thank you for your take. It's much appreciated. If you were in my shoes and nothing has changed at what point would you call Apple or UPS again? Wish I wasn't an apple addict!

At this stage it's probably going to be monday before you can get a proper hold of someone to find out anyway - I'm sure you'll be up to date as to when our phones move from Cologne so that'll give you an idea as to whether yours is there with ours.
 
At this stage it's probably going to be monday before you can get a proper hold of someone to find out anyway - I'm sure you'll be up to date as to when our phones move from Cologne so that'll give you an idea as to whether yours is there with ours.

UK contact centre is open 8:30 to 12 tomorrow.
 
Well despite what I said in my previous post about requesting UPS to hold my package at the depot after a failed first delivery attempt rather then doing a second delivery they went ahead and tried to deliver again today anyway. Luckily there was someone home today when they did deliver. Luckily I got a phone call from home so I didn't have to go to the depot to pick it up like I was planning to do today. I'm not sure whether to be annoyed they tried to deliver when I specifically asked them not to or pleased that they did saving me a trip to their depot.
 
I don't know, what did Apple say when you ordered?

If the order page said "Dispatch October" then there isn't an actual date, you will get it dispatched some time in October, the first batch had a 7-10 October dispatch and the second batch was 8-11 October.

Apple has managed to get the 7-10 batch out early, even with the holidays, so are doing quite well at the processing.

You can't expect to jump the queue and be processed before the people who ordered before you, that wouldn't be fair on those who ordered first.

As I could see my second order for 32GB Space Grey - "October" batch has been dispatched today

Placed this order at 11am on 20th Sep
 

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Hi. That's just the problem the last scan was in Dubai at 18.15 yesterday and I assumed like most others it would have been scanned in cologne during the night. It wasn't and hasn't changed from departure scan yesterday in Dubai. Apple and UPS saying no problem but everyone else's seems to at least be in cologne and has an update assuming there's left at 18.15 yesterday. Wish I could get some clarification from either party and see some movement on my order. Am I being ridiculously anxious or do I have a reason to worry?!

I'm not really sure what you are worrying about to be honest.

If its because you think the phone has been lost, its first unlikely, especially given they are in a big lump pallet shipment with other phones to begin with. Secondly if that had happened, its for Apple to deal with UPS, you won't have lost anything by it.

I'd point out that nobody in the shipment that got to Cologne last night, myself included, will now get their phone before Monday. Further to that, all they had was an 'Import Scan' in the early hours of the morning and nothing since. There wasn't even an 'Arrival Scan'.

This suggests that they are currently breaking up what is probably quite a large shipment into the smaller batches to go to the UK. It's also likely that these are all undergoing customs clearance, which is possibly what is taking a while.

There was actually somebody who posted earlier in the thread this morning (if you look back) who had actually phoned UPS. They were told their package was still in Germany and was currently still going through customs which they were trying to do as quickly as possible. They were informed its likely they would have it by Wednesday (which is the date Apple have, rather than the UPS one of Monday), its likely though that it will be Monday because they will move the items on over the weekend once they have clearance.

So there really isn't anything to be fretting about.
 
Does the import scan not mean that the package has cleared customs?

This is taken from the UPS site

Import Scan
This scan is an electronic record indicating the shipment has cleared import procedures in the receiving country.
 
As I could see my second order for 32GB Space Grey - "October" batch has been dispatched today

Placed this order at 11am on 20th Sep

Problem is, there isn't really an "October batch", everything from the morning of the 20th until now is considered "October".

I really don't think there is anyway for anyone to tell people like Amiz when their phone will be processed.
 
Problem is, there isn't really an "October batch", everything from the morning of the 20th until now is considered "October".

I really don't think there is anyway for anyone to tell people like Amiz when their phone will be processed.

You are right
I just was a quite surprise that Apple shipped my 11am order so quick :)
And actually not looks like a massive queue for me now...
 
Does the import scan not mean that the package has cleared customs?

This is taken from the UPS site

Import Scan
This scan is an electronic record indicating the shipment has cleared import procedures in the receiving country.

Nobody really knows. Clearly UPS has a lot of goods to clear customs and likely move a large number of goods to the UK. I would imagine they might move overnight, as there were some phones at the start of the week that sat in Cologne for at least 24hrs.

Ultimately all I'm trying to say is that there isn't really anything to worry about.
 
I'm in the UK and I ordered my Space Grey 32GB iPhone 5s on the 29th of September. It just says October for expected delivery date. Does anybody know when in October that might be? I'm an international student at University without a phone of any kind.
 
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