Sounds familiar, I went launch day and queued only to be told after 2 hours that they had got no gold stock at all and that was what I wanted as new colour and all that. Went the week after, got there nice and early but there was around 80 scalpers all together and all passing money up and down the queue. Needless to say they got ALL the stock, one of the nice gentleman did offer me a reservation card though... For £200!!! Tried again and the exact same scalpers as last time I went, same main guy giving everybody the money. He waited for the Apple rep to come out and walked down the queue with him telling him what cards to give to whom, absolutely disgusting. I had a little heated debate and was told that I should of got there earlier, the security guard told me they'd been sleeping in their cars and started queuing at 4am - ridiculous. Went home and ordered online on the 26th and got given an October delivery, received an email 2 weeks later with a November 4th Delivery. Called Apple store on Monday just gone, they said they'd had a small delivery and only had 64GB Space Grey left. Called again on Wednesday at half 1, got told they'd had a massive delivery and they had Golds available but only in 64GB ( I originally wanted 32GB) so I decided I'd get the 64GB. They wouldn't tell me how many they had in stock but did advise that if I couldn't get there within 10 minutes then not to bother as they'd all be gone, they said there was still people queuing outside. Went to the Trafford Centre after work with my mrs as she wanted to buy something, walked past the Apple Store and called in as she wanted a new case. I asked the lady about 5s stock and she said they only had 64GB Space Grey and 64GB Golds available, this was at half 5 so 4 hours after being told on the phone not to bother if I'd be longer than 10 minutes. Walked out with the 64GB and 2 of the new Apple leather cases, happy guy. Still don't like the way they've handled this launch though, I've been able to get every iPhone from the 3GS on launch day with no trouble so was surprised I couldn't get this one. Good luck and I hope you manage to find a phone soon