So, effectively what you're saying is that you don't like the look of your UK iPhone screen and prefer the US one, while anyone viewing the UK screen on its own will think it is fine. Sorry, but I think as Tony says you really aren't going to get a UK panel you're happy with. Why not return the UK one, keep your US one and use it unlocked until v2 comes out or you spot models on sale that have screens you find satisfactory?
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UK Screen Quality a huge dissapointment!
- Thread starter spinstorm
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So, effectively what you're saying is that you don't like the look of your UK iPhone screen and prefer the US one, while anyone viewing the UK screen on its own will think it is fine. Sorry, but I think as Tony says you really aren't going to get a UK panel you're happy with. Why not return the UK one, keep your US one and use it unlocked until v2 comes out or you spot models on sale that have screens you find satisfactory?
Because the screens should all be the same and because there are GOOD screens out there.
There are UK phones with the SAME screen as the US phone I have and screens that are better than the screens I have had!
If it was a case of every phone being the same then there would be nothing I could do but thats not the situation.
Apple have shipped a product which is defective in batches and trying to pretend it doesn't matter doesn't excuse rubbish production and quality control!
I really wish I could show anyone here who didn't appreciate what I am talking about the phones in person!
There are UK phones with the SAME screen as the US phone I have and screens that are better than the screens I have had!
If it was a case of every phone being the same then there would be nothing I could do but thats not the situation.
Apple have shipped a product which is defective in batches and trying to pretend it doesn't matter doesn't excuse rubbish production and quality control!
I really wish I could show anyone here who didn't appreciate what I am talking about the phones in person!
And I don't think that I'm alone in wishing that you'd just stop harping on. I, like many others, love my phone and have no problem with it. You seem to be finding fault that others can't see. Maybe it's time to get your eyes checked and if they're ok maybe the problem is supratentorial.
I am not I any way disparaging the iphone. I love it which is why I bought a UK phone on launch night.
From what I was told on the phone they are still made the same way and by the same people and there are still 3 different screen types being used so there is no question of me finding faults that aren't there as they are!
I did get a call from Apple earlier and they promised me a phone with a good panel but they have to find a way without opening lots of boxes so I said I will wait for it. They did tell me that engineering refuses to accept there is a problem at this stage which is why they are sending phones with the problem to the US to get checked.
From what I was told on the phone they are still made the same way and by the same people and there are still 3 different screen types being used so there is no question of me finding faults that aren't there as they are!
I did get a call from Apple earlier and they promised me a phone with a good panel but they have to find a way without opening lots of boxes so I said I will wait for it. They did tell me that engineering refuses to accept there is a problem at this stage which is why they are sending phones with the problem to the US to get checked.
I'm about to make a trip out to the Apple Store to exchange my first iPhone. Screen quality is ok - better than my ipod touch, but the metal rim going aruond the edge is loose.
I'm disappointed in Apple at this point. For $400 dollars they should not be shipping out phones that they expect us to use for two years here in the US and know that there may be problems with the screens and overall quality.
I know there any many great units out there, but there seem to be many more defectively built ones than there should be. I've had 4 ipod touches and now 2 iphones. I remember when they where building the 3g ipods...besides the battery they were perfect from the many examples I saw.
I'm disappointed in Apple at this point. For $400 dollars they should not be shipping out phones that they expect us to use for two years here in the US and know that there may be problems with the screens and overall quality.
I know there any many great units out there, but there seem to be many more defectively built ones than there should be. I've had 4 ipod touches and now 2 iphones. I remember when they where building the 3g ipods...besides the battery they were perfect from the many examples I saw.
Wrong. The Chinese factory and workforce apple use is a very good working environment and they are payed fairly. There was a review done on this and a paper published about it when the same lame comments you just made hit the news.
Hoorah.... finally this thread will die its death
What's the point of that? Why not just ask for a refund before it's too late?
9th of November + 28 days = 7th of December.
You have a couple of days left!
Nope.... he has until the 9th of January. From the 31st of October 2007, ALL Apple products (at least in the UK) have had the period extended due to the xmas period.
I agree
I find it funny that a few of you in this thread are having a go at me and I don't get why that is?
There is a fault with iPhone production and I just want to get a good screen - if you don't think I have any issues and I am making it up then ignore the thread!
As far as the chinese workers go - I take back the dodgy comment as they are hard working - but just because their pay is acceptable for that country doesn't mean its morally acceptable - from my perspective for the amount of time they work and money they earn its digusting... this is NOT a pop at Apple - its a pop at the chinese goverment for letting workers work for so little - at the end of the day quality control has slipped and it is happening in the factory - maybe they are overworked and that is why that happened - no matter what the UN or anyone else may say!
I don't want to return my iPhone and get a refund - I want compensation IF I do not get a good screen - I want to keep the iPhone eitherway.
At this point that is irrelevant anyway as Apple promised they would send me an iPhone with a different panel so it should never come to that!
And lastly there IS A PROBLEM! if your happy with your screen (and maybe you have a good screen) then great but it does NOT mean there isn't a problem... so like I said if your not interested in what is happening for me then don't read the thread!
Some people are interested in what is happening and have had bad screens and for them they do want to read it so let them read what they want and mind your own business if your not interested! Simple!
There is a fault with iPhone production and I just want to get a good screen - if you don't think I have any issues and I am making it up then ignore the thread!
As far as the chinese workers go - I take back the dodgy comment as they are hard working - but just because their pay is acceptable for that country doesn't mean its morally acceptable - from my perspective for the amount of time they work and money they earn its digusting... this is NOT a pop at Apple - its a pop at the chinese goverment for letting workers work for so little - at the end of the day quality control has slipped and it is happening in the factory - maybe they are overworked and that is why that happened - no matter what the UN or anyone else may say!
I don't want to return my iPhone and get a refund - I want compensation IF I do not get a good screen - I want to keep the iPhone eitherway.
At this point that is irrelevant anyway as Apple promised they would send me an iPhone with a different panel so it should never come to that!
And lastly there IS A PROBLEM! if your happy with your screen (and maybe you have a good screen) then great but it does NOT mean there isn't a problem... so like I said if your not interested in what is happening for me then don't read the thread!
Some people are interested in what is happening and have had bad screens and for them they do want to read it so let them read what they want and mind your own business if your not interested! Simple!
Did you even read what i wrote? There was a review done on it.... they work no more hours than me and are paid a decent wage for that area. just because their wage in our currency wouldn't even get you a weekly shop here doesn't mean its poor.... i can get my hair cut in china for 9p its all relative. The review also interviewed the workers and showed how they were offered extra hours if they wanted it but they didn't have to do it if they didnt want to and the complex has a gym and shops etc. Hardly smacks of the ghetto slums and sweat shops.
LMAO. You won't get compensation. I had 5 really crappy macbooks and i published on the net for all to see. I got a call of the VP of Apple in the states who said he was shocked and would deal with it...he even said steve had seen my site personally. All the hits to my site were from ASUSTek and Apple for weeks and what did i get? A macbook that went via Apple in Ireland for inspection that was still crap and £100 of my next purchase which wasn't given to me i demanded it. To top it all Apple Executive Relations in Ireland (who you are probably dealing with) said my case has gone so high up the apple chain... they had never seen anything like it before.... yet look what i got....jack squat.
No i have 8 lit pixels but i have registered my complaint with apple about it and i am moving on. I can live with it and it aint bad. They have the statistics about my screen end of. If mine was as bad as some of your pics then yes i would return it but the way you have harped on in this thread is more than just providing an informational post
No, people were interested.... as you can see now from recent posts people are now getting bored of your saga
i have a US iphone, so this really has no relation to me whatsoever, but is there really a difference in UK/US iphones, besides that all UK phones are on 1.1.2?
I'm interested to see how much more whining can be done
And Spinstorm: I don't think you will ever get compensation as some of the phones you have recieved have been FIT FOR PURPOSE (that bit in the Sale of Goods Act of 1979 you love.) you've admitted that some of the phones "havent been as bad" as some of the others, which means you can probably make everything out on screen. IT MAY NOT BE PERFECT, but the SOG Act does not state a product need be perfect, it has to be fit for purpose.
The Apple dudes would be smarter than you anyway, if you took them to the Small Claims Court, and they DID turn up and WIN, you've got a big bill to pay.
And Spinstorm: I don't think you will ever get compensation as some of the phones you have recieved have been FIT FOR PURPOSE (that bit in the Sale of Goods Act of 1979 you love.) you've admitted that some of the phones "havent been as bad" as some of the others, which means you can probably make everything out on screen. IT MAY NOT BE PERFECT, but the SOG Act does not state a product need be perfect, it has to be fit for purpose.
The Apple dudes would be smarter than you anyway, if you took them to the Small Claims Court, and they DID turn up and WIN, you've got a big bill to pay.
v v v v
I don't think you will convince people of your bona fides by claiming you are after compensation.
Where will this end?
Say you finally get an OK screen (impossible to imagine, but bear with me ) How about:
1. The iPhone's sound quality?
2. Volume too soft?
3. iPod crashing while using Safari?
4. Chrome bevel not perfect?
5. Battery life not up to scratch?
6. No Cut&Paste?
7. etcetera
Could you live with these issues?
My sympathies on your bad luck I hope it only extends to your iPhone screens.
v v v v
I don't think you will convince people of your bona fides by claiming you are after compensation.
Where will this end?
Say you finally get an OK screen (impossible to imagine, but bear with me ) How about:
1. The iPhone's sound quality?
2. Volume too soft?
3. iPod crashing while using Safari?
4. Chrome bevel not perfect?
5. Battery life not up to scratch?
6. No Cut&Paste?
7. etcetera
Could you live with these issues?
My sympathies on your bad luck I hope it only extends to your iPhone screens.
I care... I mean, the list above most can be fixed in software.
I use my iPhone screen all the time compared to the ones on the list. I would expect a decent screen for $400+... I'm still boggled that Apple is trying to pass off bad screens to iPhone buyers, especially non-subsidized and a 2 year contract.
My friend is buying one today. It will be interesting to see what week and screen he gets with it. We will be checking it at the store to make sure...
I got an email from Apple earlier, telling me that the issues with the screen were within specifications. Yeah, right. I could understand that if all phones displayed blacks badly, but not when some do and some don't.
I completely understand the issue though. When you pay £269 for a mobile phone, you don't expect there to be issues with the displays.
I totally agree with you cyberbolt - if they are all like that then its understandable but when some are not then its obviously a fault... I really think the problem is because the iPhone screen is so much better than any other phone that people have an attitude which I think is that I am ungreatful for having such an amazing screen and something like dodgy blacks shouldn't matter!
On the Chinese side of it - I simply don't agree with the way it is done there - its morally wrong - just cause that is how its done doesn't make it right, thats just my opinion.
As far as the Sales Of Goods Act goes - I think you will find that there is more than one provision in there and that anyone with legal knowledge could see the iPhone problem falling within one of those sections. If you want a legal discussion then PM me as its not relevent here.
Just a tiny little update - I took the phone Apple sent me to the Apple Store in Regent Street and showed it to a MAC genius - he could clearly see the colour differences but said that he thought the US phone was faulty and all UK phones look like mine - which is a stretch of the imagination but I didn't think it was worth arguing as Apple are going to find me a different screen soon enough... nevertheless he did change it for me due to the dead pixel and I got exactly the same screen again with the same problem - its almost funny - its like I am being stalked by 7455232 screens! lol
Tomorrow DHL are picking up the other phone so at least Apple can look at that.
On the Chinese side of it - I simply don't agree with the way it is done there - its morally wrong - just cause that is how its done doesn't make it right, thats just my opinion.
As far as the Sales Of Goods Act goes - I think you will find that there is more than one provision in there and that anyone with legal knowledge could see the iPhone problem falling within one of those sections. If you want a legal discussion then PM me as its not relevent here.
Just a tiny little update - I took the phone Apple sent me to the Apple Store in Regent Street and showed it to a MAC genius - he could clearly see the colour differences but said that he thought the US phone was faulty and all UK phones look like mine - which is a stretch of the imagination but I didn't think it was worth arguing as Apple are going to find me a different screen soon enough... nevertheless he did change it for me due to the dead pixel and I got exactly the same screen again with the same problem - its almost funny - its like I am being stalked by 7455232 screens! lol
Tomorrow DHL are picking up the other phone so at least Apple can look at that.
How is getting paid a good wage in comparison to the cost of living and working a 38 hr week morally wrong? Sorry if thats morally wrong then the whole world is morally wrong!
You made a comment about the workers in the electronics/tech companies in china which was based on nothing more than an ignorant misconception. I'm not saying all workers are treated right there but then neither are immigrants doing cash in hand work here in the UK!
I've lived and worked there I know what i am talking about and comments like yours are based as i already said on nothing more than misconception.
I just think they should earn more money - they earn peanuts - sure it may be ok in China but I still think considering China is building pretty much every new technology they deserve better - thats all I am saying!
A tiny bit of topic of screens - I activated the new iPhone in the Apple Store and then I had to activate it at home again which was very strange! I thought once activated it was always activated? bit odd. If only Id get a different screen that would be even stranger!
A tiny bit of topic of screens - I activated the new iPhone in the Apple Store and then I had to activate it at home again which was very strange! I thought once activated it was always activated? bit odd. If only Id get a different screen that would be even stranger!
You said it all right there..... building not designing or researching. By your principles my wage in the uk should be £150k + where its now valued at £50k.
You seem to not understand world economics...
Back to the screens.... have you got a good one now? is this the end of it?
lol I understand world economics fine - I just think for what they do they deserve better - and of course your assuming that the report in question can be trusted...
Back to the screens - NO - still has the same problem.
Apple promised to replace it with another screen anyway so I just have to wait so eventually I will be sorted out.
The issue is that I am not the only one unhappy and with this problem and I get the feeling that Apple would rather look away and they are only humouring me as they gave me their word... Which like I said doesn't solve the problem with the screens...
I hate that guy from Glassgow earlier in this thread that had a 5 series screen and took it back to Apple and got a service phone with ANOTHER 5 series screen... I have had 5 iPhones and they all have the "bad" screen and he managed to get TWO good ones - jammy git!
Back to the screens - NO - still has the same problem.
Apple promised to replace it with another screen anyway so I just have to wait so eventually I will be sorted out.
The issue is that I am not the only one unhappy and with this problem and I get the feeling that Apple would rather look away and they are only humouring me as they gave me their word... Which like I said doesn't solve the problem with the screens...
I hate that guy from Glassgow earlier in this thread that had a 5 series screen and took it back to Apple and got a service phone with ANOTHER 5 series screen... I have had 5 iPhones and they all have the "bad" screen and he managed to get TWO good ones - jammy git!
Have you ever considered the prosperity that has come to China as a result of it becoming the main production centre for electronic and other goods? Many of those people whose situation you bemoan wouldn't have jobs at all if it were not for this. Also, I gather that you don't feel strongly enough about it to boycott goods manufactured in China.
They have tried to help you , but there is a limit to everyone's patience and understanding. Remember, you have had an average of 1.5 replacement iPhones per week since launch. No less than five in all!
Those pesky Scots, they get all the luck.