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UK Screen Quality a huge dissapointment!

Whilst your right the camera didn't expose them both equally that is ACTUALLY how they both look if you looked at them with the naked eye.

The problem I have is the first UK iPhone had a negative screen and I believe that was a 7V7 serial and this replacement one is a 7U7 serial!

Both week 42 models! Both panel numbers 7455232 compared to my US iPhone which is a 7S7 week 38 with panel number 7459072.

Even when I take back this second iPhone tomorrow I realise that in all likely hood I will end up with another negative black screen- that the best I can hope for is NO dead pixels!

Which is pretty bad if you ask me!
 
spinstorm said:
Not to be funny but I can get a photo off this thread on my BAD phone and it will look perfect!

DSC00143-1.jpg


See!

The test is not to compare the photo of my phones the test is to compare your phone with the appleservedup.com page and see if Jay-Z is nice and clear like my US iPhone photo or diffcult to see like my UK iPhone!
Click to expand...

Hey, the photo that 'rushmere' posted is a photo of his phone, showing a photo of the picture that you posted on this thread.

Confused? Look closely.

attachment.php
 
I watched my 1st video on my iPhone last night, and I think I have a negative black screen. :(

General use it's absolutely fine, but I had to keep angling it to be able to see properly in dark scenes. :(

Week: 43 I think (Serial 7U743...)
LCD Panel 7455232
 
spinstorm said:
Whilst your right the camera didn't expose them both equally that is ACTUALLY how they both look if you looked at them with the naked eye.

The problem I have is the first UK iPhone had a negative screen and I believe that was a 7V7 serial and this replacement one is a 7U7 serial!

Both week 42 models! Both panel numbers 7455232 compared to my US iPhone which is a 7S7 week 38 with panel number 7459072.

Even when I take back this second iPhone tomorrow I realise that in all likely hood I will end up with another negative black screen- that the best I can hope for is NO dead pixels!

Which is pretty bad if you ask me!
Click to expand...


ok sorry that you have a duff iphone i'm not saying your phone is ok and you are wrong to want to replace it.
my problem is that you made a sweeping statement to the effect that all uk iphones have bad screens and to prove that you compared it to your us phone via a photo, all i'm saying is unless you take a photo under test conditions where both phones are exposed the same you are proving nothing.
what your eyes are seeing and what a camera is seeing are very different things.
 
I don't seem to have negative black - the tests appeared to display fine - but I have found a couple of dead pixels. Am I better off leaving it and suffering them? They only display when I have a white background (which is kinda irritating on FaceBook.)

Week: 43
Screen: 7455232
 
There's nothing wrong with your screen - you can see the image. The new iPhones have cheaper screens, so don't compare them with the first batch from the US, those are the $599 iPhones. You now have the $399 ones.

The negative blacks "issue" means you cannot see the picture at all. Check the thread here and in the iPod Touch forum to see what really bad screens look like.
 
I understand what you are saying but it looks like that with my eyes as well as my camera - obviously no glare but there is a huge difference.

I really don't expect to get a screen without negative black issue - I think I would need stock from somewhere else for that - but I definately don't want any dead pixels!

As for if you should change yours? its a risk - you may get a good screen with no black issues or pixels dead OR you may get one that is worse!

I think that if you do decide to return it that you insist to see the screen in the shop like I will do tomorrow... there is nothing worse leaving a shop thinking you got a good screen and ending up with a WORSE one!

It is beyond frustrating!

Maybe my screen is cheap and all screens are cheaper now but I do have around 10 dead pixels on the "new" phone so there is something wrong there!
 
spinstorm said:
As for if you should change yours? its a risk - you may get a good screen with no black issues or pixels dead OR you may get one that is worse!

I think that if you do decide to return it that you insist to see the screen in the shop like I will do tomorrow... there is nothing worse leaving a shop thinking you got a good screen and ending up with a WORSE one!
Click to expand...

Yeah, I'd be gutted if I walked away in a worse position than I am now.

How does one go about switching their iPhone anyway? Do you just take the sim card out and put it in your new phone, or do you have to go through some weird activation process?
 
It is a risk that you take. I am sure when I go back tomorrow the guy that saw me today will understand if I ask to check a new phone before taking it away BUT if it was the first time I went in there he probably would not be happy - add to that the fact that you really have to remove the protective plastic to see for certain if the screen is alright! But if you do decide to go and change it make sure that you:

TAKE A PAPER CLIP that will open your SIM tray with you!

It took around 20 mins for the guy at O2 to open up the SIM on the old phone because he didn't have a paper clip that fitted. Save yourself the hassle. Take one with you! lol

All that they do is swap over the SIM card that is activated into the new phone.

You take the iphone home and connect it to iTunes and it comes up with the activation screen, this is the same screen as when you signed up first time.

Except this time when you click continue it (somehow) recognises that you already have an account and asks you for your iPhone phone number, then it checks that and then asks for your apple ID and then it asks you to confirm the information of your address and then it activates it for you.

I do wonder how many times I can do this on different iPhones - if there is a limit - I have no idea! And I have purposely avoided using "the cloud" wi-fi as I am sure that it saves your MAC when you connect the first time and that by registering with an iPhone that I take back I will create a major heache trying to swap it over to the new phone.
 
bad luck mate, its not all the uk screens though, the one I have has good blacks and displays all the greys as it should. that Jay-z album isnt the best test for it, although it is good for highlighting REALLY bad screens. I reckon this problem is 30% brightness and 70% a problem with the colour gamut of the screens, i have seen ones that are far too cold, one of the display models in my local o2 shop was practically blue, while that one you posted on the left is a lot warmer. Should be fixable via a colour temperature adjustment by apple surely.
 
I just changed mine at the Carphone Warehouse and my screen is much better. The blacks look a lot more black, and as far as I can tell there's only one dead pixel, and it's right in the corner of the screen, so not much of a distraction.

The people in CPW didn't really know what to do about it, though. They told me that they couldn't swap the sims over, and had to call O2 to tell them to transfer the data to another sim, and it could take 24 hours. But then after a call to retail support they just switched the sim cards.

There was another guy in there complaining about dead pixels. This was his third exchange I think.

Also, the CPW assistant told me that in the iPhone conditions it says that there's a limit of 25 dead pixels on a screen before it's considered faulty, and that on my LCD TV it would be a thousand pixels. But as far as I was aware, Sony stated that any more than 10 dead pixels and you could get your screen replaced, so for a screen of the iPhone's size 25 is a vast number.

They still switched it, so whatever.
 
spinstorm said:
I have to say I am very unhappy with the quality of UK iPhone screens!

I have a US iPhone that has a perfect screen - its colours look clear and bright and there is no negative black issue at all.

On the other hand my UK iPhone is terrible... it has a negative black issue and over 5 dead/stuck pixels!

This is my SECOND UK iPhone - I returned the first that had 2 dead pixels and now I wish I had kept it as it was much better than the new one I got today!

You will also see all UK iPhones seem to have a yellow tint to the screen which I do not have on my US iPhone.

I now have to return my iPhone AGAIN tomorrow and quite frankly I am embaressed to go back into O2 again!

Apple need to sort it out immediately!
Click to expand...

Can you PLEASE PLEASE stop starting multiple threads on this please! I have seen you post this in at least 3 other threads. Its getting annoying now and if the mods had caught onto this they should have had a word with you.

I'm not saying you don't have a very validd point, and i thank you for sharing it with us but please limit to the specific thread.
 
Just to add that I bought an iPhone for my GF today at the Bluewater Apple Store and have the exact same issue as given above. Comparing her iPhone to my US one shows the precise difference in colour and brightness. We used the appleservedup.com site on as many of the display phones as possible and found that they were all symptomatic of being too yellow and not contrasting as much as the US phones.

The Apple Geniuses swapped her phone for a new one but that was no good. We're going to the Regent Street store tomorrow to swap again but am not expecting good news given that the majority of the batch seems to suffer this issue.
 
Morgo said:
Just to add that I bought an iPhone for my GF today at the Bluewater Apple Store and have the exact same issue as given above. Comparing her iPhone to my US one shows the precise difference in colour and brightness. We used the appleservedup.com site on as many of the display phones as possible and found that they were all symptomatic of being too yellow and not contrasting as much as the US phones.

The Apple Geniuses swapped her phone for a new one but that was no good. We're going to the Regent Street store tomorrow to swap again but am not expecting good news given that the majority of the batch seems to suffer this issue.
Click to expand...

Pretty much sums up what I said earlier, uk customers are probably just happy to have the iphone that they havent noticed the problem yet. I could be wrong though.

And can we please keep the discussion pertaining to the negative screens on this (https://forums.macrumors.com/threads/358122/) thread? Theres no need for 2 threads.
 
Guys, this is a mobile phone, not a SWOP-certified colour-managed display. Of course there are going to be differences in the colour balance between batches!

All I can say is that so far the screen on mine looks fine - appleservedup.com looks good and no dead/stuck pixels that I can see. Videos from Youtube look good too, no sign of the negative blacks as reported on iLounge and on here. Very pleased overall....
 
alFR said:
Guys, this is a mobile phone, not a SWOP-certified colour-managed display. Of course there are going to be differences in the colour balance between batches!

All I can say is that so far the screen on mine looks fine - appleservedup.com looks good and no dead/stuck pixels that I can see. Videos from Youtube look good too, no sign of the negative blacks as reported on iLounge and on here. Very pleased overall....
Click to expand...

Differences in screen colors, brightness, etc is understandable, and im glad to hea ryou got a good screen, but you need to see that this isn't something minor that can just be ignored, take a look at one out of the 7 phones that i've had. Now tell me, would you be able to comfortably watch video on a screen like that?

DSCN6017.jpg
 
This has nothing to do with US vs UK phones. Tons of US phones have the same issue. Believe me, I went through 4 US iphones before I got a good screen.

It's just a problem with iPhones in general.
 
I love these sweeping statement threads, really makes the OP sound rational and intelligent! ;) :D

My UK iPhone screen has zero dead pixels and no negative black issue, the Jay-Z image looks exactly the same on it as on any other screen (PC, Laptop, TV) I've tried.

Take it back to the shop if its not right, thats what warrenty is for!
 
spinstorm said:
Whilst your right the camera didn't expose them both equally that is ACTUALLY how they both look if you looked at them with the naked eye.

The problem I have is the first UK iPhone had a negative screen and I believe that was a 7V7 serial and this replacement one is a 7U7 serial!

Both week 42 models! Both panel numbers 7455232 compared to my US iPhone which is a 7S7 week 38 with panel number 7459072.

Even when I take back this second iPhone tomorrow I realise that in all likely hood I will end up with another negative black screen- that the best I can hope for is NO dead pixels!

Which is pretty bad if you ask me!
Click to expand...
For reference, my US phone is a 7W7 week 39/lcd number 7459072 as well...and 100% perfect...
Your UK lcd looks a lot like my iPod Touch lcd...
I had heard that the iPhone uses a different/better lcd than the iPod Touch here in America...
it may be that some of the UK iPhones are using the same lcd now as Apple is using in the IPT...I have also read that there is a shortage of these screens at the moment...
 
The screen looks very similar to my iPod Touch so I would agree with you.

The yellow tint and look of the screen is very similar to the iPod.

I changed my iPhone today and the replacement seems to have a better screen in respect of it doesn't have many dead pixels - there are only two that I can see but they are not that obvious so I am willing to live with it for now.

I would love a non-negative screen but I think that getting one of those will be very hard to find... I can't exactly go into EVERY O2 shop and swap them over!

Anyone with a good screen - non negative with a definate blue tint maybe you could tell me where you got your phone in case I can get to one of those easily and swap it there! thanks.

Because if I knew what O2 shops had great screens I would go there no matter where they were!
 
cjmal said:
Differences in screen colors, brightness, etc is understandable, and im glad to hea ryou got a good screen, but you need to see that this isn't something minor that can just be ignored, take a look at one out of the 7 phones that i've had. Now tell me, would you be able to comfortably watch video on a screen like that?
Click to expand...

I agree yours looks poor and I'd want it exchanged too. However, as you said earlier (IIRC) the OP's screen doesn't display the same negative issue you're seeing (well, not in his photos on here anyway).

spinstorm said:
Anyone with a good screen - non negative with a definate blue tint maybe you could tell me where you got your phone in case I can get to one of those easily and swap it there! thanks.
Click to expand...

Why is a blue-tinted screen better? Surely you want a neutral one really? :confused:
 
I would prefer blue tinting to yellow as it is more natural!

But yes ideally neutral would be better but the colours look so much more natural and clearer on my US iPhone with its blue tinting!

I really wish I could take a photo that shows what I mean - unfortunately I tried and you just cannot see the colours well enough!
 
You know my US iPhone Screen # is the "effected" ones with the negative black issue, but it hasn't really bothered me enough to go out and exchange it. Everything looks perfectly fine to me.
 
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