Unibody Macbook Pro Screen flicker/flash.

Well, I waited four days and picked up my MacBook only to hear Apple tell me they didn't fix anything cause they didn't find anything wrong. Very disappointing.

The tech told me to try to record the problem with a camera. I guess I'm going to have to try that and then go back again. I'm very busy though, and it'll have to wait till next month. We'll see if Apple will offer me a fix outside warranty then.
 
Well, I waited four days and picked up my MacBook only to hear Apple tell me they didn't fix anything cause they didn't find anything wrong. Very disappointing.

The tech told me to try to record the problem with a camera. I guess I'm going to have to try that and then go back again. I'm very busy though, and it'll have to wait till next month. We'll see if Apple will offer me a fix outside warranty then.
Hmm the same scenario as mine then. I doubt that they will fix something if you don't have Apple Care anymore.
 
Hmm the same scenario as mine then. I doubt that they will fix something if you don't have Apple Care anymore.

Well, he told me they'd probably fix it if there was a problem even a bit outside of warranty, but I'm not counting on it.

I'm kind of disappointed with the whole thing. This is my first MBP, and I've used Macs for at least fifteen years. I've coveted one since before they were called MacBook Pros. And what I get is a defective unit with a measly one-year warranty that dents easily and is probably artificially limited to 4 GB RAM, in spite of being "64-bit". Phooey!

Yeah, not the happiest Apple customer or Mac user right now...
 
I have same problem on unibody 15" late 2008 ONLY with 9400 and ONLY when I connect any firewire device with 800 to 400 adapter. I thought was the adapter but reading here... need to try with a 800 firewire device directly connected if still happens but no have any!

Someone noticed the same issue?

Max
 
late 2008 unibody macbook pro screen flicker/horizontal lines

Hi all,

I just signed up to let you all know about my case.

I got my very first mac last week; I had bought it refurb. to save some cash, because I was told they just work same as new.
15" MacBook Pro Unibody, with the 9400 + 9600 (512MB) graphics.

I did a clean install of snow leopard and all available updates as soon as I got it. On my second day of use, I noticed what looked like 1-2 pixel wide horizontal lines appearing randomly on the screen & a bit later had a few wide horizontal bands or the entire screen flickering. It seemed to happen more but not only on battery.

I called an AppleExpert who walked me through resetting the graphics card parameters (or something like that). Here are the steps in case it may be useful for some:
- turn off computer
- Press simultaneously: Ctrl+Shift+Option+Power (and fumble with the phone ;))
- Press: r+p+Power and hold until computer has finished booting
It solved the problem... until just after I hung up the phone! :eek:

After a second phone call, I got an appointment at the Genius bar. I turned on the computer and played a video (feeble attempt to record the glitch) and a horizontal line appeared! Immediately after seeing it, the tech said "it's the Logic Board". It turns out that they had (at least one) in stock (Part 661-4835); you think they know about this? I got my computer back after 2 days (today).

So far so good!
(I'll post an update after a while)
 
late 2008 unibody macbook pro screen flicker/horizontal lines

[sorry for the 2x post, the website told me I was not signed in and could not post after clicking "post"]

Hi all,

I just signed up to let you all know about my case.

I got my very first mac last week; I had bought it refurb. to save some cash, because I was told they just work same as new.
late 2008 15" MacBook Pro Unibody 2.53GHz, with the 9400 + 9600 (512MB) graphics (no, I did not know this forum when I bought it).

I did a clean install of snow leopard and all available updates as soon as I got it. On my second day of use, I noticed what looked like 1-2 pixel wide horizontal lines appearing randomly on the screen & a bit later had a few wide horizontal bands or the entire screen flickering. It seemed to happen more but not only on battery.

I called an AppleExpert who walked me through resetting the graphics card parameters (or something like that). Here are the steps in case it may be useful for some:
- turn off computer
- Press simultaneously: Ctrl+Shift+Option+Power (and fumble with the phone ;))
- Press: r+p+Power and hold until computer has finished booting
It solved the problem... until just after I hung up the phone! :eek:

After a second phone call, I got an appointment at the Genius bar. I turned on the computer and played a video (feeble attempt to record the glitch) and a horizontal line appeared! Immediately after seeing it, the tech said "it's the Logic Board". It turns out that they had (at least one) in stock (Part 661-4835); you think they know about this? I got my computer back after 2 days (today).

So far so good!
(I'll post an update after a while; hope this helps)
 
I'm lucky to only be having this issue once every few weeks/months. Sometimes it happens a couple of times a day, but in general its only once every few weeks/months. It's annoying that Apple are completely ignoring the issue and not addressing it, probably because they don't have a proper solution.
 
I have same problem on unibody 15" late 2008 ONLY with 9400 and ONLY when I connect any firewire device with 800 to 400 adapter. I thought was the adapter but reading here... need to try with a 800 firewire device directly connected if still happens but no have any!

Someone noticed the same issue?

Max

Update: was doing it with both graphic cards, nothing to deal with firewire, with battery or plugged, I think is a matter of motherboard.
I give yesterday in assistance, I hope to have it back fixed soon! (them told me have back in 5 working days). Will update it soon as I get it back

Max
 
I just started noticing a slight but still noticeable screen flicker on my 2008 unobody macbook pro. I bought this in July and it was refurbished; whats the deal on getting repaired?
 
does anyone have any tips about how to replicate the black bar flash across the screen. i'm trying to record it, to show the mac genius, but sods law, its stopped doing it now!
 
Does anyone have this issue, on anything but a late 2008 2.4ghz MBP

I don't know if it is related and maybe in the early stages of what you guys have but on a brand new 15" with 9400 only (September 2009 build date) I have slight brightness flickering. It's the whole screen not just the top..and it doesn't go black or band at all just like the brightness is flickering half a level randomly. It's so minor I couldn't even catch it on video really but to the eye esp on white pages it's noticeable. I did the latest updates hoping it would help but nothing changed.
 
I don't know if it is related and maybe in the early stages of what you guys have but on a brand new 15" with 9400 only (September 2009 build date) I have slight brightness flickering. It's the whole screen not just the top..and it doesn't go black or band at all just like the brightness is flickering half a level randomly. It's so minor I couldn't even catch it on video really but to the eye esp on white pages it's noticeable. I did the latest updates hoping it would help but nothing changed.

Are you sure this is not your brightness sensor. try putting you hand over you isight.
 
Are you sure this is not your brightness sensor. try putting you hand over you isight.

Yeah I have the auto brightness settings off and it didn't change it. It's not the slower adjustment that auto brightness does...rather just a "flickering" down just a half level and back very rapidly. It twitches like this 2 or 3 times in rapid succession often then repeats it within 10 seconds max. So slight that at first I thought it was just my eyes. It's only noticeable on white backgrounds like this site or typing emails etc..with dark things like movies I don't see it at all. I guess it could still somehow be related to that auto brightening process malfunctioning but I can't figure how to change it and as I said I have it turned off. Another poster somewhere said he knew exactly what I was talking about and just living with it like I am for fear of service messing something else up.
 
Yeah I have the auto brightness settings off and it didn't change it. It's not the slower adjustment that auto brightness does...rather just a "flickering" down just a half level and back very rapidly. It twitches like this 2 or 3 times in rapid succession often then repeats it within 10 seconds max. So slight that at first I thought it was just my eyes. It's only noticeable on white backgrounds like this site or typing emails etc..with dark things like movies I don't see it at all. I guess it could still somehow be related to that auto brightening process malfunctioning but I can't figure how to change it and as I said I have it turned off. Another poster somewhere said he knew exactly what I was talking about and just living with it like I am for fear of service messing something else up.

To be fair though, you're the only other person on the forums that has described this same issue that I have. That doesn't really mean much, but it seems to be rarer. Or more likely, it's probably not as noticeable because it's much more subtle than the flashing and flickering of the 2008 umbp's. Let us know if you decide to pursue service on it. It is pretty annoying when you're always seeing it, but it probably won't hurt your resale value as it's so subtle.
 
To be fair though, you're the only other person on the forums that has described this same issue that I have. That doesn't really mean much, but it seems to be rarer. Or more likely, it's probably not as noticeable because it's much more subtle than the flashing and flickering of the 2008 umbp's. Let us know if you decide to pursue service on it. It is pretty annoying when you're always seeing it, but it probably won't hurt your resale value as it's so subtle.

Unless it becomes worse I am leaving it alone. The odds of more damage while it's being taken apart and banged around are much greater. I am kind of pissed off about it considering the price of this thing but since the rest works (and I do love all the rest really) I know better than to press my luck with electronics repair. Around here they wouldn't ever consider replacing it unless they were forced to and even then you go into the "will my replacement have some problem" lottery. I really hate having had to buy in this country.

I was considering selling it before I leave Europe because of the keyboard...I can get the US version for less than the resale value of this machine were it perfect...but it is dishonest not letting a buyer know about the flicker, which would lower what I could get for it and end up costing me a lot in the end. That is another reason I am unhappy...this "defect" puts me in a bind selling it even. Between this and the Time Capsule I feel like Apple's QC has put me in a bad spot all the way around. Crap thing is I know it would be as bad with any manufacturer.
 
I have had enough. I am selling the Macbook ...and mailing the Time Capsule to Steve Jobs telling him to enjoy his new paperweight courtesy of the *******s at Apple EU. (I do not trust service in this country to do anything other than make it worse and take 2 months doing it,and the retailer won't make it right on two defective items less than a week old and are telling me to send them in to service) The **** who was supposed do call me back never did (surprise surprise) and I refuse to spend anymore time getting stressed over this.

I will take a loss in the end but Apple will take a bigger one by taking a new convert and making them swear off Apple in less than two weeks. Could have had a life long customer had I not gotten shafted on everything I tried to do as I do love the OS.

This has everything to do with nobody wanting to take responsibility and the ****** customer service attitudes in Europe. They act like they are doing you a favor taking your money. **** em. If I am going to have to deal with such horrible service and QC I will pay half as much for it and go back to a PC with linux on it.
 
I don't know if it is related and maybe in the early stages of what you guys have but on a brand new 15" with 9400 only (September 2009 build date) I have slight brightness flickering. It's the whole screen not just the top..and it doesn't go black or band at all just like the brightness is flickering half a level randomly. It's so minor I couldn't even catch it on video really but to the eye esp on white pages it's noticeable. I did the latest updates hoping it would help but nothing changed.
Yes this is another flickering issue. There is a thread about this here:
https://forums.macrumors.com/threads/596727/

Please continue the conversation about this in the linked thread. Let's concentrate here on the FLASHing as shown in the youtube video posted in the firsts threads.
 
Yes this is another flickering issue. There is a thread about this here:
https://forums.macrumors.com/threads/596727/

Please continue the conversation about this in the linked thread. Let's concentrate here on the FLASHing as shown in the youtube video posted in the firsts threads.

It's pretty clear you didn't read the other thread because it's nearly the same. Flickering/flashing...whatever. Everyone is describing a similar set of conditions and we have no idea if they are all related. Mine is not something that could be caught on video well. So take your "crossing guard" attitude and bug off.
 
It's pretty clear you didn't read the other thread because it's nearly the same. Flickering/flashing...whatever. Everyone is describing a similar set of conditions and we have no idea if they are all related. Mine is not something that could be caught on video well. So take your "crossing guard" attitude and bug off.
I'm not a guard. Sorry if you feel offended and sorry if I misread something.

I just don't want to mix two different problems. I did read the other thread, and I even posted a reply #12.

I do think that there is a difference between this light flickering when the brightness is set to low on one hand and this flash (screen going black from 1/10 sec) on the other hand.

Since you described exactly the flickering problem, I just redirected you to another thread. That's all.

So take your "crossing guard" attitude and bug off.
I'd better not comment on that.

cheers ;)
 
Hey if you are cool with it I am. It's just pretty obvious to me that these issues are likely related. I have not yet read of any screen replacements fixing any flickering or any flavor on the last two rev MPBs. It seems to be tied to logic/gpu issues for all of us. I am just extra irked because I am in a country that has no idea what "service" means. In the states I would have had it replaced in the store right off since it was new. Apple has way too many QC issues with hardware for the prices they charge.
 
Furious!

I get called from my local apple store today saying that my mbp is ready to be picked up after having it sent out for repair due to the flickering. I brought in my mbp last Wednesday and it was returned today (8 day turnaround). The "genius" at the store informs me that they replaced the screen, logic board, and both 1gb memory sticks. I boot up my laptop to see if the problem had been fixed and not only was the problem not fixed, it was flickering about once every 3 seconds (much worse than once every 10 minutes). Do the people at the repair center even check to see if the problem was fixed after they repaired it!? Of course they had to send it back and I'm sure it will take another 8 days to get back. Two weeks without my mbp is absolutely ridiculous and it's definitely not helping me do stuff for work. :mad:
 
Andy - Do you have Applecare? If they don't fix it this time, I would call Applecare directly (the 800 number) and tell them your experience. They should step up in some way at that point.
 
add me to the list, mine seems to be developing this issue too, although I've only seen it once during normal use, the other two times was immediately after sleep.

this was on the 9600 card

ugh...

by the way, has anyone's ever flashed white instead of black?, I've seen it go white twice, once black.

also, i found some info on the apple discussion boards that might help explain whats going on. Don't know if its true or not but the guy sounds like he knows what he's talking about.

http://discussions.apple.com/thread.jspa?messageID=10547124&#10547124

"darrylh wrote:
Hopefully I can shed some light (no pun intended) on the backlight flickering issue at low brightness. I have designed fpga controllers for LCD panels, and the issue is a combination hardware/firmware issue.

I purchased a uMBP in October and never saw any backlight flickering at low brightness with either GPU. I just received a newer uMBP and it shows the backlight flicker problem only on the 9400. It was immediately obvious what the problem is. The LCD panel has an underlying repetition rate as does the LED backlight controller since it uses PWM techniques to dim the lamps. Apple did not provide enough filtering on the LED PWM controller so the LED's are actually slightly flickering on their own at the rate of their PWM controller. This is not a problem on it's own as the PWM frequency is always high enough that the human eye can not perceive it. The problem is when this frequency or it's harmonics are close a frequency of the LCD, patterns will be created in the light intensity called beat patterns. Since these beat patterns are dependent on the absolute frequency of the LCD and LED PWM, and since each GPU and the LED PWM are sourced from different clocks, the issue will be different for every motherboard, and will vary with such things as voltage and temperature.

I verified my suspicions by slightly shifting the operating frequency of the LCD (not something anyone can do) and the problem went completely away. As I continued to change the frequency the problem would reoccur and subside as the two fundamental frequencies would beat against each other.

The solution would have been to provide better filtering of the PWM supply, but this is a typical trade off that even I would have made when designing a PWM dimming circuit. Also, typical white LED's have a fairly slow response time, so this was probably relied upon for some of the filtering. The other solution is to just shift the frequency of the LCD or LED PWM so that they don't beat. The problem here is again with the absolute frequency (over time, temp and voltage) on each motherboard.

So the bottom line is an LCD replacement will not affect this issue at all (although it may address some of the other issued raised in this thread), and a motherboard replacement is a hit or miss proposition at best, (unless Apple has made a hardware changed, but based on my new uMBP, they haven't) and even if it does appear to fix it at first, it may return later. My guess is (and this is only a guess) a firmware change could be made to shift the clocks to alleviate this problem. This is something I have done to my firmware designs, but is not always possible for other engineering reasons. Certainly the LCD clock rate can be shifted easily, but what complicates the solution is it needs to be universal across all notebooks and that can be a difficult thing to achieve.

So can anyone confirm that they have spoken to someone at Apple that has confirmed they know of the issue and are actively seeking a solution? Without this confirmation, I don't intend to send my MBP back as it can be a futile exercise as pointed out by others in this thread."
 
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