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The.Glorious.Son

macrumors 68000
Original poster
Sep 28, 2015
1,687
3,594
Chicago, IL
Yesterday I returned my 3 day old Apple leather case back to Best Buy with the intent just using a case I had at home. I put my naked phone in my pocket and looked at headphones when it hit me...had to use the facilities. So I set my phone on the tp roll dispenser, and when I stoop up, bumped it. It fell, hit my shoe and then the concrete floor. Chipped the paint. Devastated. The one time out of a case, for the reason of switching cases, this happens.

I plan to re-sell this fall when the next iPhones are released. This will certainly affect the value in a negative way which sucks. I have 7 days left to purchase AppleCare+ if I choose. For me it is hard to justify $130 for it, then $99 for a replacement, over the chip. Even though a case covers the chip, I know it is there and my ocd is kicking in hard. I will figure out my next move in time, but just curious what others would do in this situation. Would you say screw it and go naked now that it has a blemish? Would you just put a case on it and forget about it? Would you add AppleCare+, and replace it? Or perhaps an alternative thought?

First world problems, I know. But I often find others' viewpoints here interesting.

8rf8LrD.jpg
 

BradWould

macrumors 6502
Apr 11, 2015
272
252
Nova Scotia, Canada
I know it probably driving you crazy but it's a tiny chip. Buying AppleCare is not for cosmetic replacements. In order to get a replacements you would need a lot more damage than that and you'd have to pay the deductible as well as the price of AppleCare itself. Hardly seems worth it. But the fact remains, If you bought AppleCare and brought that phone in to be replaced they would not replace it as it is now.

Edit: **I guess what I'm saying is, don't be the guy who smashes their phone (on purpose) just to get a pretty replacement because of a tiny chip on the corner. Nobody likes that guy.
 

Closingracer

macrumors 601
Jul 13, 2010
4,312
1,845
I know it probably driving you crazy but it's a tiny chip. Buying AppleCare is not for cosmetic replacements. In order to get a replacements you would need a lot more damage than that and you'd have to pay the deductible as well as the price of AppleCare itself. Hardly seems worth it. But the fact remains, If you bought AppleCare and brought that phone in to be replaced they would not replace it as it is now.


And even if you dropped it on the glass "accidentally" they will just replace the glass..... The phone will be the same one. You would need to destroy it and than you might be lucky but they can probably figure it was on purpose and void your Apple care?
 

AZhappyjack

macrumors G3
Jul 3, 2011
9,804
23,004
Happy Jack, AZ
The question you need to ask yourself is: Will this cost me more than $230 in resale value because of this chip?

It will cost you $230 for the AC+ and replacement phone, so if you won't lose more than that due to the chip, no worries. And, as others have pointed out, it's doubtful that Apple will even do the AC+ replacement for such a minor cosmetic thing.
 
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The.Glorious.Son

macrumors 68000
Original poster
Sep 28, 2015
1,687
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Chicago, IL
These are kinda choices that need to be made by you. You know the options . . .what is most important is can you put up with the phone being damaged and still enjoy it. That is the question that only you can answer and no one can do that for you.

I totally understand that decision will come from me alone. I am not a fan of the 'what color should I get', 'why should I get an iphone' etc. type of threads. I was hoping I could articulate enough that I was just curious what others would do....not what I myself should do. There is no overall right answer to this as every person will have their own perspective of what would be best for them.
 
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The.Glorious.Son

macrumors 68000
Original poster
Sep 28, 2015
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Chicago, IL
The question you need to ask yourself is: Will this chip cost me more than $230 in resale value because of this chip?

It will cost you $230 for the AC+ and replacement phone, so if you won't lose more than that due to the chip, no worries. And, as others have pointed out, it's doubtful that Apple will even do the AC+ replacement for such a minor cosmetic thing.

Very true. I cannot imagine it would end up being a $230 hit. But what does slightly concern me is that come September, Swappa will be flooded with phones. This chip could end up being a huge differentiator for when/if it even sells at all.
 

Closingracer

macrumors 601
Jul 13, 2010
4,312
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Very true. I cannot imagine it would end up being a $230 hit. But what does slightly concern me is that come September, Swappa will be flooded with phones. This chip could end up being a huge differentiator for when/if it even sells at all.



It won't..... And honestly if worse comes to worse just keep the phone and have it as a backup. Honestly I am considering paying the $200 to keep my iPhone 6 plus on lease with sprint to just have it as a backup.
 
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The.Glorious.Son

macrumors 68000
Original poster
Sep 28, 2015
1,687
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Chicago, IL
And even if you dropped it on the glass "accidentally" they will just replace the glass..... The phone will be the same one. You would need to destroy it and than you might be lucky but they can probably figure it was on purpose and void your Apple care?

That is very interesting and good to know. I just assumed that if you paid the $130 for the AppleCare+ and then the $99 deductible, that they would replace no matter what the damage type. I had zero idea it would need to be a certain level of damage.
 

BradWould

macrumors 6502
Apr 11, 2015
272
252
Nova Scotia, Canada
It's too bad you didn't like the leather case. I've got a black one on my 6S+ and I love it. Looking at mine right now and it definitely covers that corner. It would have saved you a bunch of trouble. ;)

Sorry for your loss. Seriously. I feel for you. It would really bug me too.
 
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Closingracer

macrumors 601
Jul 13, 2010
4,312
1,845
That is very interesting and good to know. I just assumed that if you paid the $130 for the AppleCare+ and then the $99 deductible, that they would replace no matter what the damage type. I had zero idea it would need to be a certain level of damage.




I guess it's plausible you could get a rep to do it but most probably won't.


Probably really close to impossible now since they replace the screens in the store now vs giving you a refurbished unit. I guess before of the rep liked you or perhaps is just a nice person they would but now mostly likely not.
 
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sunapple

macrumors 68030
Jul 16, 2013
2,761
5,189
The Netherlands
Had an iPhone 6 for more than a year, used it with cases and sometimes naked, and it remained 100% damage free because I had been very careful.

I sold it and bought a second-hand iPhone 6 Plus of the same age. It already had a scratch on the back, some scuffing and a minor scratch on the screen. I use it naked and don't care anymore. Using a phone without worrying is so great! It's made to be used like this!

Would totally buy a case for a new phone though.
 

Applejuiced

macrumors Westmere
Apr 16, 2008
40,672
6,533
At the iPhone hacks section.
Very true. I cannot imagine it would end up being a $230 hit. But what does slightly concern me is that come September, Swappa will be flooded with phones. This chip could end up being a huge differentiator for when/if it even sells at all.

Doubt it will matter that much when reselling.
It's part of wear and tear. Post pics from different angles showing the scuff.
Not everyone babies their phones so no big deal. It won't matter that much. Maybe a $20 difference if that.
Put a case on it, enjoy your phone now not for reselling it years later and don't waste money getting it replaced over this.
 

The.Glorious.Son

macrumors 68000
Original poster
Sep 28, 2015
1,687
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Chicago, IL
The best part of all of this.....is that the Apple leather has been my go-to case since the 5S. Loved it. I bought a new one now 4 days ago to replace a very weathered one, and decided ah....maybe a change would be good.

Now I am most likely going to end up back to an apple leather case, old faithful, to go full circle but with a chip in my phone lol. Ahh, such is life.
 

MRU

macrumors Penryn
Aug 23, 2005
25,368
8,948
a better place
The best part of all of this.....is that the Apple leather has been my go-to case since the 5S. Loved it. I bought a new one now 4 days ago to replace a very weathered one, and decided ah....maybe a change would be good.

Now I am most likely going to end up back to an apple leather case, old faithful, to go full circle but with a chip in my phone lol. Ahh, such is life.

Yeah it happens. Something very similar happened to me. I had bought a tempered screen protector for my new 6S+ and didn't like it as it started to lift and so I ordered a replacement. It arrived so I took off the old and when I opened the packaging of the new - it was damaged in transit - meaning I couldn't use it. I contacted the seller and they sent on a replacement, but it meant for the day or so I would have to go without a screen protector.

That night it was raining, and I dashed out of the gym to my car, and the unthinkable happened. It slipped out my sweatpants and face planted itself on the ground. It sustained a couple of small scratches ... The phone was less than a month old. I was gutted.

In this instance I did end up having to pay €150 for applecare and €99 to get it replaced. PITA, but as you say 'it happens.
 
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jldesutter83

macrumors 6502
Oct 20, 2013
379
627
Illinois
Yesterday I returned my 3 day old Apple leather case back to Best Buy with the intent just using a case I had at home. I put my naked phone in my pocket and looked at headphones when it hit me...had to use the facilities. So I set my phone on the tp roll dispenser, and when I stoop up, bumped it. It fell, hit my shoe and then the concrete floor. Chipped the paint. Devastated. The one time out of a case, for the reason of switching cases, this happens.

I plan to re-sell this fall when the next iPhones are released. This will certainly affect the value in a negative way which sucks. I have 7 days left to purchase AppleCare+ if I choose. For me it is hard to justify $130 for it, then $99 for a replacement, over the chip. Even though a case covers the chip, I know it is there and my ocd is kicking in hard. I will figure out my next move in time, but just curious what others would do in this situation. Would you say screw it and go naked now that it has a blemish? Would you just put a case on it and forget about it? Would you add AppleCare+, and replace it? Or perhaps an alternative thought?

First world problems, I know. But I often find others' viewpoints here interesting.

8rf8LrD.jpg

I would just put a case on it.

Cubs fan? Rizzo fan too.. Love it!! 2016 is the year! Go Cubs Go!!! ;)
 
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