UPS My Choice - Hold for Will Call

Discussion in 'iPhone' started by bluestarCVO, Sep 16, 2014.

  1. bluestarCVO macrumors member

    bluestarCVO

    Joined:
    Mar 20, 2012
    #1
    Has anyone used the hold for will call service with UPS in the past for any of their iPhone preorders? It looks like that would be the quickest was to get the phone on Friday morning and I wouldn't have to wait around the house all day for UPS. But on the other hand, I hate to try it out and it screws something up and actually delays my delivery. Can anyone speak from experience on using this service? Thanks.
     
  2. boshii macrumors 68040

    boshii

    Joined:
    Jul 6, 2008
    Location:
    Atlanta, GA
    #2
    It won't delay anything and will be the most convenient option for me.
     
  3. StellarZ macrumors member

    Joined:
    Feb 25, 2008
    Location:
    AZ
    #3
    Yeah, I'm wondering if they don't even put it on the truck Friday morning and will be available for pickup around 8:30AM when my UPS Customer Center opens.
     
  4. boshii macrumors 68040

    boshii

    Joined:
    Jul 6, 2008
    Location:
    Atlanta, GA
    #4
    That's exactly how it works.
     
  5. StellarZ macrumors member

    Joined:
    Feb 25, 2008
    Location:
    AZ
    #5
    That's awesome. Think I'll do it for both my orders then.

    ----------

    Just confirmed the Will Call option via UPS Live Chat:

    Gabriel C.: The package is still in transit, scheduled to be delivered 09/19/14 (by End of Day) pending normal customs clearance. The package can be held for pickup starting that day up to 5 business days.

    The UPS Center address and hours are:

    Sun: Closed
    Mon-Fri: 8:30AM - 6:00PM
    Sat: 10:00AM - 1:00PM

    I just need your phone number to process the request.

    StellarZ: So say it gets to the center Thursday night. Will I be able to pick it up Friday morning?

    Gabriel C.: Correct, the option is to be able to pick it up on Friday.
     
  6. drewfus macrumors 6502

    drewfus

    Joined:
    Jul 3, 2006
    Location:
    Bloomington, IL
    #6
    I just did this through UPS as well. I did it with my iPhone 5 2 years ago, and it worked, though the distribution center didn't think they had the phone when I first went to pick it up that morning. I got a call about an hour later saying my phone was ready to pick up, though, and it was still before the time that UPS would have normally delivered it.
     
  7. rotlex macrumors 6502a

    Joined:
    May 1, 2003
    Location:
    PA
    #7
    Always do it. Love the app, and UPS is very good to deal with. The fact that there primary depot for our area is in the industrial park I work in makes life easy.
     
  8. horizonflyer macrumors newbie

    horizonflyer

    Joined:
    Jun 10, 2011
    Location:
    Chicago
    #8
    Live Chat seems to be unavailable right now so I called UPS and as soon as the package is in the system - since its Next Day Air probably Thursday - as long as you have the tracking # you can have it held for pick up Friday morning.

    My local UPS facility is about 10 minutes from my house so this is for sure what I will do - in my hands at 0800!
     
  9. faded03cobra macrumors regular

    Joined:
    Sep 14, 2014
    #9
    I'm a driver at UPS. Make sure you call and put a will call on the package before it gets loaded. If you don't you will not be able to pick it up until late the evening. Sometimes they will get it out of truck, but it depends on the center or building.
     
  10. BlueGoldAce macrumors 68000

    Joined:
    Oct 11, 2011
    #10
    If you use ups my choice, via the website, and schedule it for will call the day before, will it be ready the next morning? Is there a possibility it gets delayed until saturday?
     
  11. miamialley macrumors 68030

    miamialley

    Joined:
    Jul 28, 2008
    Location:
    Los Angeles, CA
  12. boshii macrumors 68040

    boshii

    Joined:
    Jul 6, 2008
    Location:
    Atlanta, GA
    #12
    It won't get delayed. You guys worry too much.
     
  13. bluestarCVO thread starter macrumors member

    bluestarCVO

    Joined:
    Mar 20, 2012
    #13
    Just did a live chat with an agent and I got both mine and my wife's iPhones scheduled to be held at the customer center Friday. I can pick them up any time after 8:30. Facility is about 15 minutes away from me. This will be MUCH better than waiting for the driver all day. Sometimes he comes as early as 1:00, but other times it's not until 8:00 in the evening. So glad I learned about the hold for pickup.
     
  14. dndandrea macrumors 6502

    Joined:
    Feb 10, 2010
    #14
    Be careful, it is held at UPS centers, not your local UPS stores. Mine is a bout 20 minutes away and can be picked up at 8:00AM on Friday. I like this option :)

    Here's the difficult part... Mine's being shipped overnight. They cannot do the "Hold for Pickup" option until they have received the item. This means I have to catch them around the time they receive it Thursday before it's too late.
     
  15. StellarZ macrumors member

    Joined:
    Feb 25, 2008
    Location:
    AZ
    #15
    Just setup one of mine to be picked up at will call. Now if only the other one would ship already!
     
  16. rainking, Sep 16, 2014
    Last edited: Sep 16, 2014

    rainking macrumors regular

    Joined:
    Aug 12, 2011
    Location:
    Johnson City, NY
    #16
    Also considering this but scared it might mess up the delivery date. My pickup location is less then 10 mins away but the hours are 1230-6pm.

    ----------

    Called the location and they said I would be able to pick it up at 1230 (it's when the open) so I went ahead and changed it. Beats sitting around at home all day waiting for Brown! They usually come late anyways.
     
  17. andyw715 macrumors 6502a

    Joined:
    Oct 25, 2013
    #17
    just go online
    create a My UPS account
    select the shipment
    fill out the hold package form
    go get it on friday

    also sign up for mychoice

    it will give you email notifications when a shipment to your address is created. Also can see a nice calendar of when packages are scheduled toarrive
     
  18. cornerexit macrumors regular

    Joined:
    Sep 11, 2014
    #18
    Check your depot spot, or hub. Some of them are far, and in rush hour traffic could be an awful bear. I'd rather just sit at home and watch TV.
     
  19. apple.snapple macrumors regular

    Joined:
    Jun 3, 2014
    #19
    I screwed up my "My Choice" account. I signed up for the free version first just to see what's going on, then I figured out that I wouldn't be able to select the 2 hour window with the free account... so I went to the account menu and hit "close account" so I could sign up with the premium. Simple enough, right? I got the email saying my account was closed.

    So I go to register and now I'm getting an error that's saying my address is already registered with an account... so now I've lost access to both free AND premium memberships.
     
  20. faded03cobra macrumors regular

    Joined:
    Sep 14, 2014
    #20
    You should be fine doing it the day before as long as you have a tracking number. If it gets loaded on the truck though don't expect till late.
     
  21. lysola macrumors member

    Joined:
    Aug 12, 2014
    #21
    Yeah will call is a good option. I've used it for other items before that weren't a new release of an Apple product. It's much more convenient for me and probably the company as well. I can go at my own leisure and not have to worry about the doorbell ringing while I'm having a wiz or taking a shower.
     
  22. Sandman1969 macrumors 6502a

    Sandman1969

    Joined:
    Nov 5, 2007
    #22
    We usually get UPS deliveries two times during the day. In the AM around 10 and then again in the evening around 6. Would the same truck come twice if someone isn't there in the morning, if it indeed comes during the morning shipment?

    My wife may be gone for about 30 minutes to an hour in the morning and trying to figure what I should do.
     
  23. yg17 macrumors G5

    yg17

    Joined:
    Aug 1, 2004
    Location:
    St. Louis, MO
    #23
    The address on my drivers license doesn't match the address it's shipping to since I moved 5 years ago and haven't bothered to update it. Does anyone know if that would be an issue for will call?

    Typically, it hasn't been when I pick stuff up from UPS (never done will call, just hold at depot after failed delivery) and my last name is unique enough they can be pretty damned sure it's me, but not sure if there's extra security with the iPhones.

    Was just going to wait at home all day but I need to leave at 5:30 on Friday and I guess there's a chance it won't be delivered by then.
     
  24. boshii macrumors 68040

    boshii

    Joined:
    Jul 6, 2008
    Location:
    Atlanta, GA
    #24
    The address doesn't matter.
     
  25. mr99 macrumors 6502a

    Joined:
    Jan 8, 2014
    #25
    They just want to verify your face to your name on your drivers license matches the name on the box to ensure you're not stealing someone's packages. My address doesn't match either and I pick up stuff all the time via will call.
     

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