I'm having my iPhone held at UPS and I just chatted and they said the address on my drivers license MUST match the address on the package. If it does not I must show them my SS card or birth certificate and another issued state ID such as a student ID. I do not have a student ID. She told me I wouldn't be able to pick up and it would be sent back to Apple after X amount of time. WTF is this?? What have you all heard? I could have sworn they would let me pick it up as long as my name matched.