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Already having issues with FaceID without sunglasses. Now combine bright light, or fluorescent lighting + sunglasses and see what happens.

For the people automatically and blindly defending Apple, this is the first reviewer to specifically mention bright light and fluorescent lighting causing problems with FaceID. He said it works fine in regular lighting, like the other reviewers.

For anyone that has had a Face Unlock phone before, we all know why it won't work as well TouchID (at least in the current iteration). The Dot projector may be a huge advance from previous technologies, but it is still susceptible to precisely what this guy suggests: interference from background lighting.
There is too much at stake here for Apple.
It is reasonable to assume that they would have done a decent amount of testing..
 
That’s why I don’t want to drop over a grand on a phone where the issues will just be partially corrected next year. The 8 design is 4 years old and is almost perfected at this point.
 
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That’s why I don’t want to drop over a grand on a phone where the issues will just be partially corrected next year. The 8 design is 4 years old and is almost perfected at this point.

From my understanding Face ID reliability improves the more you use the device. And The Verge have only had their review unit for less than 24 hours so. This and the only other negative was apps not being updated yet, and I've already started seeing a steady flow of app updates with iPhone X support added. So this won't be an issue for very long either.

For me, iPhone X looks like living up to all expectations.
 
There is too much at stake here for Apple.
It is reasonable to assume that they would have done a decent amount of testing..

It's also reasonable to assume that technology is not perfect when It first releases. If everyone expects Face ID to be immaculately working in all conditions, they may be likely in for some disappointment. That's not to say that Face ID will be a failure, because it won't, and it will be a success in the long run.

But Face ID's real test will be conducted by the millions of peoples who purchase his iPhone and in all different types of environments and lighting.
 
I wonder why Apple didn’t give reviewers a week with the phone like they normally do. These reviews aren’t going to be as detailed or accurate since they’ve only had a day. And you know everyone is going to rush a “review” out so they can be one of the first.
 
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Everything new is going to have some growing pains. It’s definitely going to be fun reading this forum over the weekend that’s for sure! I really hope everyone just enjoys their new phone and stops worrying about these reviews.
 
There is too much at stake here for Apple.
It is reasonable to assume that they would have done a decent amount of testing..

like all the bugs in iOS 11?

Apple scrambled to put the X together in time. There are hard deadlines in business and engineering, and we are already dealing with a November delivery instead of the traditional September delivery.

To say Apple has been having problems putting together the final product is an understatement.

The Verge was pretty reasonable in their criticism. It's something no one has brought up, and it is something Apple did not address specifically to my recollection. We heard about beards, glasses, etc., but all of those demonstrations were under nominal lighting conditions.

This is the first time anyone has brought up the problem of background lighting causing a problem with facial recognition (the underlying mechanism of which would be interference).

It's very interesting, and everyone should keep an eye on it. It is unreasonable to blindly brush it off because "Apple would have thought it out; it's only one person; etc."

I'm not saying it will definitely be a problem with all phones, but it is an interesting problem that can't be dismissed.
 
That's not to say that Face ID will be a failure, because it won't, and it will be a success in the long run.
I agree but even on the premise that it will be perfect eventually, it is not clear to me that it is a real step forward..
Almost feels like a necessary evil to get the full front screen!
 
Good review. I was already 50/50 before on keeping my pre-order. More reviews like this and I’ll be waiting for next years X Plus with Face ID version 2.

Having to hold the phone to my face like a selfie while outside just isn’t going to work for me if that’s really the case.
 
I agree but even on the premise that it will be perfect eventually, it is not clear to me that it is a real step forward..
Almost feels like a necessary evil to get the full front screen!

Face ID has loads of potential. And this technology is an improvement process as it moves forward from here. But the confidence I have in Apple, is they always strive to make their products better.
 
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I'm not surprised by the notch criticisms, it can be annoying in some situations and I still think apple missed the boat by having it.

The iPhone X's face id issues are a surprising but not, its a gen 1 product, I'm sure it will get better over time.
 
I’m not that concerned. Another review site (either TechCrunch or CNET) said they were comparing Face ID to first gen Touch ID, given this is new tech for iPhones, and in that regard it does well. It also seems to review much better than the face recognition capability on Samsung and other devices.

Face ID will have growing pains. To think otherwise is unrealistic, but it’s not as if this reviewer acted as if it’s broken.

Plus, besides some Face ID issues, I think the review was quite positive.
 
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I stopped watching when not being in possession of a paperclip was mentioned. A reviewer that does not know that there is a SIM tool in the box, or thinks it's funny to ignore it, isn't worth my time.
 
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like all the bugs in iOS 11?

Apple scrambled to put the X together in time. There are hard deadlines in business and engineering, and we are already dealing with a November delivery instead of the traditional September delivery.

To say Apple has been having problems putting together the final product is an understatement.

The Verge was pretty reasonable in their criticism. It's something no one has brought up, and it is something Apple did not address specifically to my recollection. We heard about beards, glasses, etc., but all of those demonstrations were under nominal lighting conditions.

This is the first time anyone has brought up the problem of background lighting causing a problem with facial recognition (the underlying mechanism of which would be interference).

It's very interesting, and everyone should keep an eye on it. It is unreasonable to blindly brush it off because "Apple would have thought it out; it's only one person; etc."

I'm not saying it will definitely be a problem with all phones, but it is an interesting problem that can't be dismissed.
It's not about dismissing the verge's opinion but we need more reviews to go to get a better understanding if this is a common issue or not.
 
Apple scrambled to put the X together in time
I think Apple milked the previous design for tooo long and had to make too many changes in one go - so they did scramble towards the end
It is unreasonable to blindly brush it off because "Apple would have thought it out; it's only one person; etc."
I look back at the other things they have introduced in the past and whilst tech they introduced improved over time, there haven't been giant screw-ups!
 
Face ID has loads of potential. And this technology is an improvement process as it moves forward from here. But the confidence I have in Apple, is they always strive to make their products better.
That is the beauty of new hardware elements! If someone can come up with brilliant applications using the notch hardware, Apple will stand vindicated!
For now, we can only hope
 
What my concern is will the battery life of X be better than that of iPhone 6 Plus, and even 8 plus. Hope there will be some test on it. I am also interested in the effect on battery usage if the function of true depth cameras are being disabled.

Acording to apple, it should be about the same as the Plus models
 
Going by the video, he’s really trying to make it fail by using it from pocket level.

The real news here for me is that it actually works in the dark from that extreme angle/distance, amazing.

Do people realize the phone needs to shine IR light and lasers on your face? No “ship” that if your face is already bathed in extreme IR and other radiation from other sources you shouldn’t expect to use FaceID from afar.

Show me a test of FaceID in bright sunlight at selfie distance and we’re talking. What’s with the groin level only tests.
 
Face-Id didn't worked in bright sunlight

It did work, just not as well.

Face-ID is suposed to improve with time as it learns your face better. Stop issuing rubish early conclusions.

Let people get their hands on the device, and give it a couple of weeks to see whats what.

The people on these forums have such a short memory, it's like face ID was released 20 years ago and nobody remembers all the "idiotic" concerns that people here was posting all over the place.
 
Yikes. The outdoor use of FaceID and having to hold the phone up to my face were two things I was afraid of from having used Samsung devices. I was hoping Apple was going to be better here though as their tech is different, but it looks like it will suffer from the same limitations. Blah.
 
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