I'm a new Verizon customer, set up my account with the pre order on 9/9. They shipped my return box which was due to arrive on Monday. USPS finally got it to my location today but I just tracked it again and it said unable to deliver due to insufficient address. My address on the confirmation email is correct except it was missing my Apartment number. I did see in an earlier post that the Address 2 line won't show up in confirmation emails but it's there if you put it there.
Since I don't have the phone yet I can't register to log in. I'm worried now that my phone shipment may get screwed up if Verizon can't put my correct address on a box. I hope it was just a dumb mail carrier. I'm afraid if I contact Verizon it could screw up my place in line since it seems they have a hard time changing orders.