I'm right there with you. CSR Bobby does not believe that anyone really got a 9/16 shipping update, and they might be lying...Seems like I'm about the only one with a 7+ black 128 that hasn't gotten charged, gotten a second email, or gotten a trade-in box. Still shows "We have received your order and it is in progress".
Lol omg... that's the best one yet. Can't believe anything they say!The CSR I am talking with says that no one is getting a shipment before 9/23... Does Bobby really think I am going to swallow that?
I'm right there with you. CSR Bobby does not believe that anyone really got a 9/16 shipping update, and they might be lying...
Seems like I'm about the only one with a 7+ black 128 that hasn't gotten charged, gotten a second email, or gotten a trade-in box. Still shows "We have received your order and it is in progress".
This thread is for VZW ordersThe stuff CSR say to people calling these last two days is astounding sometimes. Its insane.
If you are worried TRY THE REFERENCE NUMBER trick at UPS if you ordered from apple.
Yeah I've tried confirmation number, order number, phone number, nothing works. I'm fairly certain they just skipped over me, based on the other order's times from this thread.If you are worried TRY THE REFERENCE NUMBER trick at UPS if you ordered from apple.
They'll send you a bag and instructions in the box with your new phone, you use the box from the new phone to put the old phone in and send it back. SIM out of the phone, phone in the bag, bag in the box, slap on their shipping label and toss it in a bin of whatever carrier it belongs to, done and done and you aren't without a phone for any time. This is what they've always done for me and I've done multiple 50% upgrades.I suppose it is early upgrade, as I hadn't hit 50% yet. How am I to send in our phones without a box?
So the early boxes that come separate are for those who own their phone outright?This is what they've always done for me and I've done multiple 50% upgrades.
When they say trade they are referring to when you own your device and are selling it back to Verizon for credit. They give you a box for that. Being on a phone payment plan and doing the upgrade and giving your current phone back is something different. I'm just going to use the box my new phone comes in to send the old one back. I imagine there will be instructions and maybe even a return label in the box.I suppose it is early upgrade, as I hadn't hit 50% yet. How am I to send in our phones without a box?
I'm assuming so, I've not actually owned my phone since 2009. I always early upgrade and trade in, including this time where I was nowhere near 50% because we just upgraded in March. They've always put the stuff for the old phone in the box with the new one for me and for my husband too.So the early boxes that come separate are for those who own their phone outright?
What he said.They'll send you a bag and instructions in the box with your new phone, you use the box from the new phone to put the old phone in and send it back. SIM out of the phone, phone in the bag, bag in the box, slap on their shipping label and toss it in a bin of whatever carrier it belongs to, done and done and you aren't without a phone for any time. This is what they've always done for me and I've done multiple 50% upgrades.
I haven't been charged either. Still in "Processing"I'm right there with you. CSR Bobby does not believe that anyone really got a 9/16 shipping update, and they might be lying...