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Carrier Verizon iPhone 13/Mini/Pro/Pro Max Pre-Order & Delivery Thread

Are you pre-ordering through Verizon?

  • Yes

    Votes: 136 78.2%

  • No

    Votes: 38 21.8%
  • Total voters
    174
I have a phone ordered through Verizon and one through Apple. Is anyone else having a weird experience with the Verizon app on your phone? I can check the order on Wifi and it says Order has been Confirmed. But if I close the app and disable Wifi (using my phone’s LTE) it says shipped with tracking information. Once I enable Wifi, it says Confirmed again.
 
Just checked. West Chester, PA origin scan. Coming to Maryland. So sad i have to wait until friday and its a state away now.
 
Manage to order at 1130am est due to error with first order. Confirmed email of 9/24 delivery but order still being prepared. Bank account was charged though. IP13PM 256 Graphite.
 
For some Reason I have a package coming from fedex that’s 1 pound delivery date this Wednesday and another package from ups delivery date this Friday both from the same place in Pennsylvania. And I have already got my trade in box today.
 
Blue 13 Pro 512G ordered 5AM last Frida. Still nothing in UPS or FedEx. Verizon.com shows "preparing". I guess I had very bad luck :(

Start to worry about whether it will be delivered on time, especially after seeing posts in this thread.
 
wmy5 said:
Blue 13 Pro 512G ordered 5AM last Frida. Still nothing in UPS or FedEx. Verizon.com shows "preparing". I guess I had very bad luck :(

Start to worry about whether it will be delivered on time, especially after seeing posts in this thread.
Click to expand...
This been first year I got shipping so early. Most years it’s been middle of the week before I got it. You should be okay don’t worry just yet
 
  • Like
Reactions: chipsandsalsa, wmy5 and Sammypurple
diane143 said:
Sad thing is, I don't think it was a very old plan. Seems like they've learned to switch them up frequently which pulls people into more expensive ones.
Click to expand...
Can you get/use the new phones on these old plans - have one also for mine and wife's - we use so little data don't need unlimited
 
did everyone get a text or email alerting them of shipping or just obsessively check the verizon site?
 
CTHarrryH said:
Can you get/use the new phones on these old plans - have one also for mine and wife's - we use so little data don't need unlimited
Click to expand...
I'm not sure. We were going over the 4gb plan, and it was about $10 more to go to unlimited. I'm still not sure how we went so far over since we're on wifi a lot.

But since I can't see that plan anymore, I wonder if it wouldn't take a 5G phone anyway?

It stinks because my phone upgrade increased his plan cost. :mad: (and she didn't go over any plan details with me, just the device costs)
 
Kvvvn said:
Did you get this fixed? I caught a problem with my shipping address before it shipped and the Verizon agent had to cancel my order to fix it. Now I have 10/1 days.
Click to expand...
I absolutely have no clue why verizon somehow manages to get my address wrong every time!!!

When placing the order, everything looks correct, checked multiple times to ensure the shipping address is fine. However, delivery day comes and I get "delivery attempted..." from FedEx. Happened for 12PM delivery last year and Z Fold 3 last month. Each time I would have to do a 3 way call with Verizon and FedEx in order to get them to hold the device for pick-up.

First time, no apartment number was on the shipping label. Second time, apartment number repeated. Wow. Brought the issue up to the agent I was on the call with when resolving the Fold 3 issue and they made sure to double check the address (it was fine) and updated it from their end just to MAKE SURE.

This time I placed the pre-order around 5:07 AM with estimated delivery for 9/24. Everything looking good ha??? Nope!

I thought I'd check on my suspicion about the whole shipping debacle so I don't have to do hold for pickup again so I go into my order details. Lo and behold, something was off again with the shipping address. Street address was somehow off, missing "T and L" from "TRL". How???

Alright, I tried reaching verizon the next day, Saturday. Finally got an agent and explained the problem. They couldn't edit the address, just cancel and place a new order. I expressed concern that the delivery date might be pushed back and the agent goes on to lie saying all orders will be delivered by 10/01, 9/24 was just the shipping date

Obviously I knew this was false because I had gotten other phones on release day but I didn't really care too much. 10/01 is just about a week's delay. I wanted to get this shipping address thing done once and for all. He canceled the order and we placed a new order. Result was the same. Address looked good before placing then something changed after the order was placed. I was just astounded.

Well, canceled that order and finally got an agent over the phone. Placed the order through the phone and the address was correct this time. This agent over the phone seemed like they knew what they were talking about a little bit better that the one in the chat.

So, in the end, I couldn't find out why the address kept getting changed after I placed my order through the website but got the address correct for the most recent order at the cost of not getting the phone early
 
Irish1020 said:
For some Reason I have a package coming from fedex that’s 1 pound delivery date this Wednesday and another package from ups delivery date this Friday both from the same place in Pennsylvania. And I have already got my trade in box today.
Click to expand...
Anybody else get tracking from both fedex and ups?
 
Last edited:
pascaladjaero said:
I absolutely have no clue why verizon somehow manages to get my address wrong every time!!!

When placing the order, everything looks correct, checked multiple times to ensure the shipping address is fine. However, delivery day comes and I get "delivery attempted..." from FedEx. Happened for 12PM delivery last year and Z Fold 3 last month. Each time I would have to do a 3 way call with Verizon and FedEx in order to get them to hold the device for pick-up.

First time, no apartment number was on the shipping label. Second time, apartment number repeated. Wow. Brought the issue up to the agent I was on the call with when resolving the Fold 3 issue and they made sure to double check the address (it was fine) and updated it from their end just to MAKE SURE.

This time I placed the pre-order around 5:07 AM with estimated delivery for 9/24. Everything looking good ha??? Nope!

I thought I'd check on my suspicion about the whole shipping debacle so I don't have to do hold for pickup again so I go into my order details. Lo and behold, something was off again with the shipping address. Street address was somehow off, missing "T and L" from "TRL". How???

Alright, I tried reaching verizon the next day, Saturday. Finally got an agent and explained the problem. They couldn't edit the address, just cancel and place a new order. I expressed concern that the delivery date might be pushed back and the agent goes on to lie saying all orders will be delivered by 10/01, 9/24 was just the shipping date

Obviously I knew this was false because I had gotten other phones on release day but I didn't really care too much. 10/01 is just about a week's delay. I wanted to get this shipping address thing done once and for all. He canceled the order and we placed a new order. Result was the same. Address looked good before placing then something changed after the order was placed. I was just astounded.

Well, canceled that order and finally got an agent over the phone. Placed the order through the phone and the address was correct this time. This agent over the phone seemed like they knew what they were talking about a little bit better that the one in the chat.

So, in the end, I couldn't find out why the address kept getting changed after I placed my order through the website but got the address correct for the most recent order at the cost of not getting the phone early
Click to expand...

I have similar issue as you. In the order confirmation email I received shortly after placing the order, my shipping address is correct, "1234 XYZ Dr". But on the order status page it misspells my address as "1234 XYZ R". How this can ever happen is beyond me. I wonder wether this is the reason why I didn't get tracking in UPS My Choice or FedEx Delivery Manager.
 
I got an email yesterday from Verizon with shipping info. Today origin scan came from Fresno, CA, shipped by UPS. I am located in Idaho and ordered within the first hour of preorder
 
wmy5 said:
I have similar issue as you. In the order confirmation email I received shortly after placing the order, my shipping address is correct, "1234 XYZ Dr". But on the order status page it misspells my address as "1234 XYZ R". How this can ever happen is beyond me. I wonder wether this is the reason why I didn't get tracking in UPS My Choice or FedEx Delivery Manager.
Click to expand...
This is ironic. I saw the same "R" on my shipping address for Verizon order page. I didn't think anything of it. UPS has the correct delivery address for the shipment since it's already in my upcoming deliveries.
 
I haven't received a tracking number on my wifes iPhone 13PM yet.
I ordered my Note 20 ultra 5g at the same time, I have tracking on it. But of course it's in stock.
 
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