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Carrier Verizon iPhone 13/Mini/Pro/Pro Max Pre-Order & Delivery Thread

Are you pre-ordering through Verizon?

  • Yes

    Votes: 136 78.2%

  • No

    Votes: 38 21.8%
  • Total voters
    174
The store finally confirmed this morning that for anyone that paid with Verizon dollars (me), the system took it as a downpayment on the device itself which left the tax unpaid. Since the tax needed to be paid before shipment, that bounced the order. Who knows why no one could fix it at that point, none of the payment links worked.

I got to the store 30 minutes before they opened and was second in line. I think the rain helped. They had ONE blue Mini 128 so I am a happy camper (plus I got the iPad). Now I just need to decipher my bill and decide if I want to keep the accessories I bought, that I hadn't planned on getting. I'm so burnt from this week I haven't even opened it yet!
 
I am upgrading to an iPhone 13 Pro Max from an iPhone 12 Pro Max. On Verizon, is it ok to just swap SIM cards to activate? I remember last year people were recommending to get a new 5G SIM because of the 5G upgrade which I did. So assuming I got a 5G SIM last year for the 12 Pro Max is it ok to just swap?
 
Hmm will i get mine today? Tracking shows that it just left Indy down here to Houston.

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diane143 said:
The store finally confirmed this morning that for anyone that paid with Verizon dollars (me), the system took it as a downpayment on the device itself which left the tax unpaid. Since the tax needed to be paid before shipment, that bounced the order. Who knows why no one could fix it at that point, none of the payment links worked.

I got to the store 30 minutes before they opened and was second in line. I think the rain helped. They had ONE blue Mini 128 so I am a happy camper (plus I got the iPad). Now I just need to decipher my bill and decide if I want to keep the accessories I bought, that I hadn't planned on getting. I'm so burnt from this week I haven't even opened it yet!
Click to expand...
I used Verizon device dollars to pay for my 13 Pro Max but mine went through okay including paying the tax, it’s out for delivery now so there may have been another issue. I wasn’t able to bill it to my account since I wanted to use the device dollars.
 
lovetamarav said:
Looks like we might be delayed a day. I’m not thrilled. I wonder if Verizon would let me just upgrade in store today and return this phone. Going to give it a little time as I’ve seen things fly in late and still make it on a truck. But I’m not feeling too hopeful. My mom’s phone was on the same flight and made it to the truck for delivery at a facility 45 minutes away. Yet mine is 20 mins away from my house and will be late 🙄View attachment 1844184
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I had the same delay at about the same time on mine in Louisville but mine is out for delivery now. They must’ve put it on another flight or rerouted it because it went to the Austin airport and then to my local sorting facility. My wife’s 13 pro went the normal route to us through DFW then to the sort facility but they’re both out for delivery now on the same truck. I’m pretty impressed with how quick they fixed it and still got them there at the same time.
 
Device is finally here, currently doing activating it to Verizon and doing Device-to-Device Transfer.

Having trouble activating though.
 
PhenomenalTea said:
Does every phone ship individually or will multiple phones ship together in certain cases?
Click to expand...
Ours shipped separately although I did two separate orders a few minutes apart. I got a 13 Pro Max 256gb graphite and my wife got the 13 Pro 256gb graphite, hers is coming from Ontario, CA and mine from the West Chester, PA. I’m assuming they have stock of different models at different facilities.
 
allenthebelly said:
Any 10/1 people have any update? Checking my email and Verizon app every hour hoping for some miracle to happen :(
Click to expand...
No update on mine this morning. So I cancelled it and bought via walk-in at the Apple Store instead, and still got the $1,000 trade-in deal (they took the old phone right then and there, no mailing required). Although I waited until I was in line and confirmed I was getting the phone I wanted, before cancelling, haha. But now I’m up and running on the beautiful sierra blue!

My other 3 phones were all 9/24, and all say out for delivery. Guess there were no early ones this time.
 
To those that have received phone - does it come with eSIM or can you plop your old SIM in fine?
 
I am starting to think my phone won’t get here today. Last update says arrived at Facility in KY 😣 UPS site still says delivery date for today by 7. Anyone else having this problem?
 

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It's here! Wow, UPS came through. Might replace standing in line on launch day with pre-orders for future upgrades. 😊. Now to get it set up. Let me get my cup of coffee.

Update: now I remember why I usually go to the store and buy on launch day. So I can look at the new colors before deciding. Honestly, not loving the Sierra Blue. It's looking more gray to me, especially when it's in the case. May have to exchange...gold maybe?? I'll live with it for a bit and see if it grows on me ☺️
 
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sasquatch98 said:
I used Verizon device dollars to pay for my 13 Pro Max but mine went through okay including paying the tax, it’s out for delivery now so there may have been another issue. I wasn’t able to bill it to my account since I wanted to use the device dollars.
Click to expand...

Sammypurple said:
Same exact situation for me and no issues.
Click to expand...

haha I don't know what to say, she's the first to say others had issues and it seemed to be a common theme. I had paid the tax for both devices with Verizon Dollars and the rest went on my account (which has had more expensive, now paid off phones on it, so not a credit issue). I did mine as an in-store pre-order last week.

I got errors on both devices starting late Tuesday and no one could figure out how to correct it. All I had to do is give them $110 but the links to do so bombed out each time.

My dollars are still unused so they'll get put towards a bill when everything shakes out.

Wednesday I talked to 3 reps on chat, one in-store person who had a minimum of 2 people helping her on the phone, 2 more people that afternoon and 6 people yesterday. I called yesterday when a second iPad showed up on my account in addition to the cancelled one. Phone never re-appeared. Nearly 7 hours of fun! No one can really explain it.
 
Barrett85 said:
I am starting to think my phone won’t get here today. Last update says arrived at Facility in KY 😣 UPS site still says delivery date for today by 7. Anyone else having this problem?
Click to expand...
Does it say “out for delivery”? If so, it’s on the truck and definitely coming today. If not… 🤷🏻‍♂️

(although sometimes they just don’t scan/update them if there are a ton at once… they might scan them all together later in the day… so there could still be hope)

5B5CB244-12F3-450B-80EA-06D137618B44.jpeg
 
DDustiNN said:
Does it say “out for delivery”? If so, it’s on the truck and definitely coming today. If not… 🤷🏻‍♂️

(although sometimes they just don’t scan/update them if there are a ton at once… they might scan them all together later in the day… so there could still be hope)

View attachment 1844957
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It does not say out for delivery 😕
 
NeNeSam said:
It's here! Wow, UPS came through. Might replace standing in line on launch day with pre-orders for future upgrades. 😊. Now to get it set up. Let me get my cup of coffee.
Click to expand...

Does the new iPhone come with a SIM card or eSIM only? Do you need to insert the old SIM from your old iPhone into the new iPhone?
 
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