For those who took advantage of the $800 trade in offer, how is your experience going with shipping your old phone to Verizon?
I went to the UPS Store to ship because Verizon sent me a prepaid UPS label with my new phone although the new phone came via FedEx. The UPS clerk was very busy and tossed my package to the side. That concerned me but nothing I could do. I ask how much for insurance and he stated that I could not add insurance because the shipping label can’t be altered. He said Verizon has already prepaid insurance with the shipping cost. He was not believable but once again, nothing I could do. He did give me a receipt with a tracking number but so far all the tracking says it that my package was received. No movement whatsoever. According to the label, the destination is less than 2 hours drive from the UPS store where I shipped from. I was expecting by the next day to see the tracking say the package was delivered.