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When I called to hold a package at Fed Ex the automated lady told me it's not available and that my package was headed to my zip code at the moment. I was just wondering if anyone knows if I have to be there to sign for it or not? Idk what "indirect signature required" means? The question mark next to it says I can can leave a Fed Ex door tag authorizing release of the package without anyone present. Do I need to go to Fed Ex to get a door tag??
 
Shipped!
Location: N215501
order# 45###
not seen yet in fed ex tracking software... AMA
i did have to call VZW internet sales, there was a hold on my payment, the rep pushed it through and 5 minutes later i got the shipped email confirmation!

Did you know there was a hold on your payment?
 
Just received my shipping notice for the 32GB 5 I ordered for my daughter. I placed the order around 7:00 AM EST on the 14th. Delivery is scheduled for Friday before 3:00 PM.
 
Anybody else have location code N211401? I ordered 2.15am Chicago time, got confirmation email at 2.47am, and just got pending charge late last night on my credit card. I have not seen any update since then.. :(.. Ordered 32gb black

Yes quite a few of us. I have a pending charge, but no tracking number. My order # is 51*** for a 64GB Black, placed around 3am.

But spinboy has an order # of 39*** and hasn't received his tracking info yet. It'll come later today I'm sure.
 
Should I call Verizon to make sure my order was processed? I really don't want to, I feel bad for them.

Well, I assume wait times are pretty long right now, but I think if you want peace of mind you should go for it. Most likely, and best case scenario, is a 30 second conversation where they look up your order and tell you everything is OK. Worst case, something actually is wrong with your order and you were right to call.
 
I ordered two 16gb black iPhones. Just got my FedEx tracking number.

My Ace Order Location is D771001 for those who have the same number. My order is shipping out of West Chester, PA. Says Estimated delivery Sep 21, 2012 by 3:00 PM but lower on the tracking page it indicates Future delivery requested.

I'm just glad my phones are on the way!! :)
 
Well, I assume wait times are pretty long right now, but I think if you want peace of mind you should go for it. Most likely, and best case scenario, is a 30 second conversation where they look up your order and tell you everything is OK. Worst case, something actually is wrong with your order and you were right to call.

I'm calling during my lunch break. Should I contact sales or customer service?
 
I am freaking out !!!??

I woke up at 2:00AM on Sept 14th, and pre-ordered two white 16GB phones.
Got confirmation pre-order was completed. One hour later I received a confirmation via e-mail that my pre-order was being in process with ref. no, etc.

My Ordern number is 49***
Order Location: N211401
Deliver By: 09/21/2012

In the summary both phones are listed with $20 line access fee but at the bottom my monthly charge shows as being $180/mo instead of $140/mo (60 plan plus two $40 line access fees).

I called Verizon two times and they are stating they are not able to see pre-orders in their system unless it was add-a-line thing.

When I check "reference no" link as 1st post suggested it states:
Ace Order#: 47***
Ace Order Location: N211401
Order Status: We received your order and it is in process
Expected ship date: 09/21/2012
Tracking #: (none)
Courier: (none)

PS In the confirmation e-mail states "deliver by: 9/21/2012"

Can someone please tell me what a heck is going on with my order?
I suspect that this will not be processed...

No charge on CCard as well (nor pending, just checked with Chase).

Please help!
 
I just got the confirmation.. delivery on the 21st!


Ace Order No: 1074***
Ace Order Location: 1434901
Order Status: Your order has been sent for processing.
Expected Ship Date: 09/20/2012
Tracking No:
Courier:

Your Verizon Wireless order is being processed. The expected delivery date for your order is 9/21/2012.

64GB Black, Orlando FL

..now I can get back to work-this has been a major distraction.

Same Order Location, in Boca Raton. Hoping to get tracking today.
 
When I called to hold a package at Fed Ex the automated lady told me it's not available and that my package was headed to my zip code at the moment. I was just wondering if anyone knows if I have to be there to sign for it or not? Idk what "indirect signature required" means? The question mark next to it says I can can leave a Fed Ex door tag authorizing release of the package without anyone present. Do I need to go to Fed Ex to get a door tag??

"Indirect Signature Required: FedEx obtains a signature from someone at the delivery address; from a neighbor, building manager or someone at a neighboring address; or the recipient can also leave a FedEx Door Tag authorizing release of the package without anyone present."

Also:

"If your package was shipped with the Indirect Signature Release option, you may leave a signed and dated handwritten note on the door instructing the driver to leave the package at your door."
 
i did not know. no emails or anything. i called just to make sure everything went through. bank released payment at noon, but vzw had to push it to make it through.

what number did you call? My bank took the money out, but it is still a pending transaction, but the money is gone..
 
When I called to hold a package at Fed Ex the automated lady told me it's not available and that my package was headed to my zip code at the moment. I was just wondering if anyone knows if I have to be there to sign for it or not? Idk what "indirect signature required" means? The question mark next to it says I can can leave a Fed Ex door tag authorizing release of the package without anyone present. Do I need to go to Fed Ex to get a door tag??

You can leave a note on your door and sigh it telling then to leave it but if it was me I wouldn't. I'm staying home Thursday and Friday so I won't miss it
 
Finally it is in the FedEx system, with "requested future delivery by 9/21 3:00pm"... Mine is from West Chester, PA, too.

BTW, "indirect signature required" means that you can leave a handwritten note with your signature on the door authorizing to leave the package at the door...
 
Anybody else have location code N211401? I ordered 2.15am Chicago time, got confirmation email at 2.47am, and just got pending charge late last night on my credit card. I have not seen any update since then.. :(.. Ordered 32gb black

Yes. I'm in northern IL and ordered at around 8am. Confirmation showed delivery of 9/21 and I received that email at 8:21 am. Have seen no changes since then. No pending charges or anything.
 
I just received my shipping information. I ordered 2 White 16GB 5's at 12:03AM PST. Delivery for Friday before 3PM :)
 
vzw internet sales #: 866.338.7390
my wait time was around 4 minutes. STELLAR VZW customer service as always. so happy to be with VZW for 10+years.
 
Yes sir!!!! I'm in East TN. Notice the circle ensuring no delivery til Friday!

iPhone.jpg
 
I'm calling during my lunch break. Should I contact sales or customer service?

Definitely call the Internet sales number -- if there's anything wrong with the order, from what people are saying customer service can only initiate a new order rather than fixing the issue with the existing one.

(neidl32 posted the phone number: 866-338-7390)
 
vzw internet sales #: 866.338.7390
my wait time was around 4 minutes. STELLAR VZW customer service as always. so happy to be with VZW for 10+years.

Just got my tracking number!! wohoooo! Order number was 462XX for anyone in N215501 location.!
 
Ordered around 7:40am CST, got my confirmation email at 7:51am CST.

Order# 53xxx
Location N211401

No charge, no shipping email, no nothing...

Email said delivered by 9/21. Status says pending and shipping on 9/21.
 
Order

I placed my order at 1:40AM MST on the 14th.

I never received an email confirmation but my order does reflect "Processing" when I search with confirmation number.

My card has not been charged either.. A little worried :confused:

Ace Order No: 404XX
Ace Order Location: N211XX
Order Status: We received your order and it is in process.
Expected Ship Date: 09/21/2012
Tracking No:
Courier:
 
Does anyone elses' Fedex tracking say delivery will happen tomorrow (the 19th)? I'm in California...

Yes, I'm in Indiana and it says delivery will happen by the 19th at 3:00pm but I'm a little skeptical about getting it early. I just don't think Apple would let it happen.
 
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