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Verizon iPhone 5 Preorder Status Thread
- Thread starter SR71
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Ordered 4 16GB Black iPhone 5's right at 3AM EST, and got my confirmation immediately after I hit submit. I did have to use my wifes name for the billing address eventhough I used my credit card, but I doubt seriously this will be an issue.
I did have an issue transferring an upgrade from the one phone that I wasn't upgrading to another, so I just ordered it on the number that I didn't want to upgrade and will deal with it later.
My total monthly bill was also way off (and I can't figure out why), but I'll sort that out with billing after these phones get delivered...
I did have an issue transferring an upgrade from the one phone that I wasn't upgrading to another, so I just ordered it on the number that I didn't want to upgrade and will deal with it later.
My total monthly bill was also way off (and I can't figure out why), but I'll sort that out with billing after these phones get delivered...
I too have an incorrect total. I ordered thru Verizon, logged into my account and told it to add another line. It shows my monthly total as if I only have the new iPhone on family share. I figured once it ships I will call Verizon to correct.
Anyone have any experience canceling a Verizon.com order for new service?
I pushed through the order at Verizon for new service when Apple.com wasn't responding, was eventually able to get through on Apple and now would like to cancel the Verizon.com order.
Anyone with experience doing this?
I pushed through the order at Verizon for new service when Apple.com wasn't responding, was eventually able to get through on Apple and now would like to cancel the Verizon.com order.
Anyone with experience doing this?
Yea, the last thing I want to do is have them screwing around with my account during this week while the phone's are on pre-order. Verizon is pretty good about fixing account billing problems, applying credits, etc.
Ordered min a couple of minutes before 3am EDT. Showing a delivery date of 9/21.
Paid full price for a black 32GB, so I was able to keep my unlimited data and my old Alltel plan.
AmEx was hit for a $1.00 preauthorization charge, so that means I typed all of the numbers correctly
Now the wait begins.........
Paid full price for a black 32GB, so I was able to keep my unlimited data and my old Alltel plan.
AmEx was hit for a $1.00 preauthorization charge, so that means I typed all of the numbers correctly
Now the wait begins.........
Ordered min a couple of minutes before 3am EDT. Showing a delivery date of 9/21.
Paid full price for a black 32GB, so I was able to keep my unlimited data and my old Alltel plan.
AmEx was hit for a $1.00 preauthorization charge, so that means I typed all of the numbers correctly
Now the wait begins.........
I did the same. At least the wait is only a week.
BTW...use this link for order status, it tends to be more accurate than the link provided in the confirmation email.
https://preorder.verizonwireless.com/iconic/iconic/screens/IconicSearchInit.do
ordered mine close to 230 am central time. couldn't get it to go through with unlimited data even though i was buying full retail with verizon. ended up calling cust support who said it should've been an option. they annotated my acct to state that it needs to be changed back to unlimited as well when the phone arrives and i got a vzw text confirmation stating that.
also, my monthly payment is off in the confirmation email. but i looked and saw that they are charging me for unlimited data for $30 and 2gb dta for $30.
also, my monthly payment is off in the confirmation email. but i looked and saw that they are charging me for unlimited data for $30 and 2gb dta for $30.
Ordered mine just now. Lost my unlimited data plan but I don't use more than 2 gigs. Always on wifi. Furious that Verizon charged me a $30 upgrade fee. No way around it is there?
you do realize this is the verizon thread right?
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Furious??
CDMA carriers have always charged an Activation Fee..
i understand no one wants to pay an upgrade fee, but why are so many people surprised?? much less upset
I guess they changed the activation fee to the upgrade fee. They usually wave the activation fee. Its just a bs charge thats all. I wouldnt say furious just like u really need an extra $30 from me??? Whatever just excited to get back to Apple from Samsung.
only way around it is if you pay full price for the phone. so it's not an "upgrade"
I woke up at 255am. Hit apple store from ipad. No good. Refreshed 86 times....no go. Got on ATT, started order..Then it said it needed more info and would not let me proceed. WHAT INFO!! I'm yelling at 3am. By this time it's 3:25 or better. Getting mad! Reach over and grab laptop. Open IE, Apple store opens..lets me get to existing customer. Click continue and it does nothing. Open Firefox, Apple store, grab phone, wont let me change shipping address. Hell with it, i'll stay home that day. Pay, done. Ship on 21st. Back to bed.
Troop-
I am also having that issue. My guess is the orders are still populating in Verizon's systems. Let's keep in touch with each other to make sure.
This "upgrade fee" stinks.
But if you dig into the VZW site enough, you'll see this:
On April 22, Verizon Wireless is implementing a $30 upgrade fee for existing customers purchasing new mobile equipment at a discounted price with a two-year contract. This fee will help us continue to provide customers with the level of service and support they have come to expect which includes Wireless Workshops, online educational tools, and consultations with experts who provide advice and guidance on devices that are more sophisticated than ever.
While the upgrade fee is not unique to Verizon Wireless, most devices can be traded in with our green friendly trade-in program at www.verizonwireless.com/tradein as a way to save money or potentially offset the fee completely.
From http://news.verizonwireless.com/news/2012/04/bl2012-04-11.html
What VZW is saying is this: Hey, silly customer! To thank you for your continued patronage to Verizon Wireless, we're giving you a brand new GRATUITOUS charge, just for the privilege of doing business with us. Don't worry, be happy!
I checked the trade in price on my Droid X. They'd give me $24.97 for it. Not that I'd be trading it in, since I want a backup in case my new iP5 dies for some reason and I'm without a phone for a while. And heck, the thing still works.
Troop-
I am also having that issue. My guess is the orders are still populating in Verizon's systems. Let's keep in touch with each other to make sure.
Use this link
https://preorder.verizonwireless.com...cSearchInit.do
Iphone 5
I ordered mine when I got to work, called Verizon just took a few minutes, paid full price. Received a text msg and email with confirmation.
I ordered mine when I got to work, called Verizon just took a few minutes, paid full price. Received a text msg and email with confirmation.
Can anyone check their order status through the email confirm. When I type the order number and my last name, it says it can't find the order.