Verizon iPhone / Plan Related Questions: I'll help.

Discussion in 'iPhone' started by imaketouchtheme, Sep 10, 2014.

  1. imaketouchtheme, Sep 10, 2014
    Last edited: Sep 21, 2016

    imaketouchtheme macrumors 65816

    Joined:
    Dec 5, 2007
    #1
    EDIT: Reviving this thread for the iPhone 7 launch! Ask away!


    I have been answering various Verizon questions that are strewn across this forum, so I thought I would make a thread for someone to ask a question and I'll answer it, just to help out the community. Obviously I will not disclose my position, but I am capable of providing fact driven answers to most questions! Also, if you have any Sprint related questions, I can help out as well.

    Let's get started!
     
  2. soboka macrumors newbie

    Joined:
    Oct 7, 2011
    #2
    if I use an upgrade on a line, am I able to use an iPhone 6 on a different line and retain the unlimited data on said line? The lines are connected on a family plan.
     
  3. mikeydooodie macrumors member

    Joined:
    May 13, 2008
    #3
    i have an upgrade on NOT my line. if i sign in tomorrow through the website move the upgrade over to my line then can i pre order???
     
  4. imaketouchtheme thread starter macrumors 65816

    Joined:
    Dec 5, 2007
    #4
    As long as the line that has unlimited is not actually using an upgrade, you will keep the unlimited. If you do an alternate upgrade and switch the phone over, you're fine.

    Illustration:

    Family Plan: Line 1 - 2 - 3

    Line 1 has unlimited

    Line 2 does not and has an upgrade.

    Use an alternate upgrade on Line 1 based on the eligibility of Line 2. Basically, (the computer does all this) it's upgrading Line 2 to the iPhone 6, then switching it to Line 1, then moving the old phone back onto Line 2.
     
  5. iugradmark macrumors newbie

    Joined:
    Jul 30, 2011
    #5
    New Customer

    I will be a new customer to Verizon. Want to trade perfect condition Iphone 4 and sign up for 2 year program. Do I have to preorder through Verizon or can I do it through Apple?

    Thank you
     
  6. imaketouchtheme thread starter macrumors 65816

    Joined:
    Dec 5, 2007
    #6
    I would call customer service. The pre order system is very different than before and no details have been discolosed. *611 from your Verizon phone then hit 0000000000000000 Until it says "Your call is being transferred"
     
  7. kvasir macrumors regular

    Joined:
    Oct 9, 2007
    #7
    My contract ends on the 18th. Looking to preorder on the 12th, but will I actually be able to do it without moving my upgrade date? Date hasn't moved yet.

    No one seems to be able to answer this question.
     
  8. Truefan31 macrumors 68040

    Truefan31

    Joined:
    Aug 25, 2012
    #8
    I'd like to get a Verizon 6 full price I don't have Verizon service. How can I buy one?
     
  9. husker41 macrumors newbie

    Joined:
    Sep 10, 2014
    #9
    Unlimited Users

    Here is a simple question. If I have an unlimited plan and I want to keep it, will I be able to preorder full price on the Verizon website? I
     
  10. imaketouchtheme thread starter macrumors 65816

    Joined:
    Dec 5, 2007
    #10
    I would go through Verizon as a credit check will be performed. If you want to port your number, that is handled through Verizon as well.

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    Go to a Verizon store on the 19th and ask if they are selling it outright. They probably will not for a while, though, but it's up to the store's discretion.

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    It depends if they will allow it to be sold at full price. I would call CS - *611 from your Verizon phone to verify.

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    No one can answer it because no one knows. They have not disclosed any information on the preordering system yet. I would call CS - *611 from you Verizon phone and ask.
     
  11. soboka macrumors newbie

    Joined:
    Oct 7, 2011
    #11
    Line 1 is an iPhone 4s on 3g, that doesn't matter right in terms of unlimited? going from 3g to LTE (or whatever's on the iPhone 6)?
     
  12. imaketouchtheme thread starter macrumors 65816

    Joined:
    Dec 5, 2007
    #12
    No. It will change over to LTE data plan automatically.
     
  13. kvasir macrumors regular

    Joined:
    Oct 9, 2007
    #13
    Okay. Could I just add a new line, swap phone numbers, and cancel my current line? Verizon sure makes this harder that it needs to be.
     
  14. batting1000 macrumors 604

    Joined:
    Sep 4, 2011
    Location:
    Florida
    #14
    Am I able to preorder on Apple.com if I'm on the Edge plan but not at the 50% payment point yet (but want to pay up to it)? Also, do you know if I'd be able to reserve one for in-store pickup through Apple.com when preorders start, or because I'm on Edge I'd have to actually go through Verizon.com or go to the store on launch day?

    Thanks.
     
  15. imaketouchtheme thread starter macrumors 65816

    Joined:
    Dec 5, 2007
    #15
    You can add a line, then cancel your old line, but not swap phone numbers.

    Yes, it will be a headache, because that is called "controllable churn" and it hurts the CS reps statistics.
     
  16. mikeydooodie macrumors member

    Joined:
    May 13, 2008
    #16
    they said just transfer the upgrade via verizon site then go on to pre order. hope it works
     
  17. CKtoph macrumors 6502

    Joined:
    Nov 22, 2007
    #17
    I have a 4 line, 10GB family plan. I'm wondering what the cost, and potential savings, would be if I purchased an iP6+, 128gb phone using Verizon Edge versus if I bought it at retail or if I purchased it subsidized by a 2 year contract.

    My line is upgrade eligible.
     
  18. imaketouchtheme thread starter macrumors 65816

    Joined:
    Dec 5, 2007
    #18
    I'm honestly not sure about that because they haven't discolosed any information on that yet. I would call CS - *611 from your Verizon phone and see if they know.
     
  19. z06gal macrumors 6502

    Joined:
    Aug 30, 2011
    #19
    I have a 5s on the Edge Plan and am interested to know how they handle upgrading to the 6? I know that what is equal to 12 months payments is expected but will they keep my 5s? Thanks for your help ;)


    Edit: I see batting1000 and I are asking the same thing. Didn't see his till after posting
     
  20. imaketouchtheme thread starter macrumors 65816

    Joined:
    Dec 5, 2007
    #20
    Sounds like it will! If you have any trouble, call them back when you try and inform them you were told. They keep remarks on all calls made so it should be on your file.
     
  21. lienhart macrumors 6502

    lienhart

    Joined:
    Jun 24, 2013
    #21
    I'm going to pre-order the 4.7 iPhone and get it release day and see how I like it, then go into a store and see if I like the 5.5 better since I want those features. If I return it within the 14 days of getting it, will my upgrade reappear on my line again so I can buy the 5.5 subsidized? Also is there a return fee if I order from Verizon?
     
  22. soboka macrumors newbie

    Joined:
    Oct 7, 2011
    #22
    LTE unlimited?
     
  23. imaketouchtheme thread starter macrumors 65816

    Joined:
    Dec 5, 2007
    #23
    Definitely more cost effective to use Edge. I'll break it down.

    Also, keep in mind you get an extra 1GB shared on your plan if you upgrade by 9/30, so you'll have 11GB shared now until 2016.

    The iP6+ is $499 on a 2 year contract and that puts your monthly access fee at $40 / month.

    If you do Edge, you pay $47.50 / month for the phone, but only $15 for the access fee. You're paying $22.50 more over the course of 20 months for your line, which amounts to a total cost of $450. It's $50 less, plus if you don't Edge Up before the 20 months, your bill will go down by $47.50 once the payment plan is over. Also, you can upgrade after a year as well.

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    Yes.

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    Yes, your upgrade will appear upon returning. Generally there is a $70 restocking fee on Apple products (minimum of $35). I do not believe Best Buy has restocking fees, though.

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    Yes, if you do the "Edge Up" option, you have to trade in your current phone. If you pay off the balance in full (not 50 / 60%), you can keep your phone, however. It may be more cost effective to take that approach.
     
  24. batting1000 macrumors 604

    Joined:
    Sep 4, 2011
    Location:
    Florida
    #24
    Any word on when Verizon will be getting WiFi calling now that iOS 8 is about to come out?
     
  25. smokechaser macrumors regular

    smokechaser

    Joined:
    Oct 10, 2011
    Location:
    Kansas City
    #25
    Simple question: I want a iphone 6 on preorder night. I have verizon unlimited data. How do I keep my unlimited data plan?
     

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