Very happy with Verizon service right now (and since I switched from AT&T about two years ago), but pricing is killing me.
We've been a three line account since we dumped AT&T. I added iPad to acct. few months ago, that was easy enough. But we just added an iPhone 5c for when our kids are out of the house. It'll get virtually no use, and tap >3-5% of our data plan, yet the $40/month smartphone fee which I get nothing (but access) for. Terrible.
Then, we added another for my brother's kid, which will get more use, so another $40/month. So Verizon is up $80/month on me now, I get no additional data for it, and I'm starting to feel priced out.
Yea, they do discount the $40 down to $15 if you use the edge program, but then you've got a $25 device payment, so....lol. But at least the upgrade terms are more flexible now.