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Carrier Vodafone UK Pre-order Thread
- Thread starter Apple Mac Daz
- Start date
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No texts, no emails, no tracking number, take it my phone will not be delivered tomorrow...
Same here
Mines at my local depot. No delivery time yet - which makes me think it'll be this afternoon.
I live exactly 3 miles from the depot.
I live exactly 3 miles from the depot.
Just spoken to Vodafone, they don't know when it will be allocated, nor when it will be delivered, yet my contract has commenced, I'm being charged more and they refuse to give me my pac code until the device gets delivered.
What an epic fail...I'm taken my 4 connections away...
What an epic fail...I'm taken my 4 connections away...
My tracking has now finally updated and has been delivered to the store ready for collection today!
Hope everyone else gets theirs today too!
Hope everyone else gets theirs today too!
After being promised it yesterday I got a text and email saying my delivery was going to be delayed. Just checked my tracking again and I get:
Estimated delivery date
01 October 2014 - 08 October 2014
and after being promised it today! What a joke, I am going to cancel my contract and wait the extra week for one from Apple.....
My phone is yet to be allocated, just found out this morning, would have been nice if they kept me updated, regardless I keep telling myself it's a phone, I'll get it when they have some in stock.
Got Mine
Had mine in my hands bang on 8:00 this morning at my local Vodafone store!
It's busy syncing all my music now!
Good luck with getting yours guys!
BTW I asked the guys at the store and they said that they've only got a few 128GB ones for walk ins that haven't preordered!
Had mine in my hands bang on 8:00 this morning at my local Vodafone store!
It's busy syncing all my music now!
Good luck with getting yours guys!
BTW I asked the guys at the store and they said that they've only got a few 128GB ones for walk ins that haven't preordered!
The drivers route typically takes them to the farthest point first and they work their way back to the depot.
I'm the same boat, my delivery is pegged between 4pm - 5pm - long day ahead.
I agree, and I don't mind not getting it today. What I do mind is how they are (not) handling it. So they are charging me for the service including device, they have been telling me they had stock whilst they haven't, they said it will be delivered today which it isn't, they said they can't tell when it will be delivered. Now I appreciate that last statement as I think that is correct, however they shouldn't be charging me for something that they aren't providing. Likewise if they don't know when they are going to deliver then they should allow me to cancel the order which they cannot do either. In fact because the new contract has now started, they want to charge me an early termination fee if I cancel now. So now I'm locked in.
I honestly don't care about the phone, I do care about good customer service and this is not that....
I'll get the phone at some stage, but I will take my business away from Vodafone unless they resolve this properly.
Exactly the same thing except my tracker (still on stage 2) says estimated delivery date 19 September 2014 - 26 September 2014
So any time in the next 3 months basically....
I've driven into work rather than getting the bus so if my delivery gets scheduled for mid-day I can zoom home.
Just checked the DPD site.
It'll be delivered between 07:00 and 20:00 WTF DPD?! I thought you gave hour timeslots?!
It'll be delivered between 07:00 and 20:00 WTF DPD?! I thought you gave hour timeslots?!
Could be an error? Track the driver on the map and see what number your parcel is and what number the driver is delivering.
I've definitely received a one hour slot- Your VODAFONE order will be delivered today between 18:28-19:28
The option is only from the link in your e-mail. It's the most recent DPD e-mail with the time slot on it.
There's 2 red buttons - Change delivery now and Follow my parcel. The latter will show you a live map.
It's pretty weird the link is:
http://www.dpd.co.uk/apps/tracking/?parcel=
After = you enter your reference but it doesn't work if you just enter it in the browser. I have to click on the link through the DPD e-mail to get live tracking.