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Carrier Vodafone UK Pre-order Thread

dazlicous said:
Anyone got there consignment results yet on the DPD tracker.
Mine still says no results found
Click to expand...

Mine's just come through.

I was on the Voda forum reading someone's 'Order Delayed' email when up popped an email on the top corner of my screen from Voda. Gave me a f%$#*@g heart attack!

All good though. DPD website just says 'We've received your order details, and we're expecting your parcel shortly' but the email says 'Your Vodafone order is due for delivery on Friday 19th September'

iP6+ 64GB SG
 
In Store Pick Up

I had a call just over an hour ago from someone from the Vodafone store I'm collecting mine from tomorrow and he asked what time I would like to go in to collect my iPhone, they open at 8am so I'm going then!

I'm like a kid at Christmas!
 
The plot thickens, i phone up to cancel he tells me it "may" be here tomorrow to wait till 6pm then call and cancel? Complete shambles if you ask me customers left right and centre left hanging having arranged time off work etc! I received an email at 6:45 saying my order would be delayed but customer services say it "might" come tomorrow? I am so confused I doubt vodafone now I dont even know if i want to stay with them as a network! Lost trust.
 
JWalker1995 said:
yipes just got my tracking number, delivery tomorrow :D

still think this whole thing has been a shambles
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I do too.

I even fired a email to the CEO this afternoon saying how annoyed I was.

8am phoned up on hold 1hr 30 got cut off
9:30 ordered online expected 19th
Told this afternoon via web chat upto 4 weeks delay so cancelled my day off work.
2 hrs later straight to stage 4 had to ring my boss back for leave again.

A total **** up from the word go.

Rollon when I get a phone call from the directors office and i explain the above.
Wonder what excuse they come up with.
 
thorpey0 said:
I got sick of waiting and phoned customer services, I have been told that I am definitely getting mine tomorrow!!! I asked him to repeat it three times as I am planning on taking the day off. He told me I will not get tracking till tonight and with it being DPD I will get a 1 hour window tomorrow. Yippeeeee

Unless he lied :eek:
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YEP he LIED!!! Had the email to say my order is delayed, planning on cancelling my contract, not because the phone is delayed. Hey it is crazy and they can only do so much, it is the fact that I was lied to and now have a day off work with no phone coming. Gutted :mad:
 
camillecairney said:
The plot thickens, i phone up to cancel he tells me it "may" be here tomorrow to wait till 6pm then call and cancel? Complete shambles if you ask me customers left right and centre left hanging having arranged time off work etc! I received an email at 6:45 saying my order would be delayed but customer services say it "might" come tomorrow? I am so confused I doubt vodafone now I dont even know if i want to stay with them as a network! Lost trust.
Click to expand...

To wait till 6pm tomorrow then cancel? How odd. So you're worse off because you've still got to wait in on the off chance but knowing deep down it's probably for nothing. This whole thing sucks.
 
No delay email.... Yet...
Still stuck at level 3 on tracker...

6/64/SG ordered 10am on 12th
 
Rockbird86 said:
To wait till 6pm tomorrow then cancel? How odd. So you're worse off because you've still got to wait in on the off chance but knowing deep down it's probably for nothing. This whole thing sucks.
Click to expand...


He was adamant I was to wait until 6pm tomorrow he almost put the phone down on me, at first he was like yes no problem I will call you now to go through cancelation (from being on live chat) then started panicking when I asked why two separate friends have both ordered after me and both have tracking! Basically said wait till tomorrow to cancel and down went the phone!
 
I'm waiting on four iPhone 6 units on a Vodafone business account. Got told today "they should arrive in the next two weeks."

Great. :rolleyes:
 
I still haven't heard anything. Yesterday the call centre confirmed it would arrive.

Basically I don't mind either way. However I'm don't like being told stories. Why can't Vodafone just tell the truth and manage expectations.

In all the years of iphone releases I've never seen such a shambles.
 
Got a text and email saying its coming tomorrow.

Really easy its been and ordered at 6pm on tuesday.
 
cyb3rdud3 said:
I still haven't heard anything. Yesterday the call centre confirmed it would arrive.

Basically I don't mind either way. However I'm don't like being told stories. Why can't Vodafone just tell the truth and manage expectations.

In all the years of iphone releases I've never seen such a shambles.
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Im exactly the same! If they told me there would be a delay I would have been okay to wait, its all the lies and passing from pillar to post that's got me. I have been a loyal vodafone customer I am now doubting their credibility due to the lies I have been told today. Two of my friends upgraded later than me and both have tracking and confirmation. Its like the iphone lottery!
 
Got a text and an email at 6:52pm confirming DPD will be delivering tomorrow, didn't even notice until now as I was picking up my new car :)
 
Latest check at 21:05 (going on the XX:05 updates theory)...

STILL at stage 3 (since 2:06pm yesterday!).
 
Considering I only ordered today technically, very happy to be on Stage 2 of the process. My confirmation email from only a few hours ago that my expected delivery is tomorrow, but obviously that was a huge (cruel) lie.
 
tk123 said:
Considering I only ordered today technically, very happy to be on Stage 2 of the process. My confirmation email from only a few hours ago that my expected delivery is tomorrow, but obviously that was a huge (cruel) lie.
Click to expand...

Not necessarily. Ignore the sh#t that Voda's CS has been spewing all day about no stock/delivery cut-offs at 4pm.

From Voda's own website, their last pick up from couriers for next day deliveries is 11pm.

If you've gone for a model that's in stock (most likely any 6 model - probably no luck with Plus models now) it's possible it could still be processed and sent this evening.
 
jamets515 said:
If you've gone for a model that's in stock (most likely any 6 model - probably no luck with Plus models now) it's possible it could still be processed and sent this evening.
Click to expand...

It's a Plus model, haha. 64GB SG.

When I ordered, the guy on the phone told me they'd had barely any orders for those models and I'd be likely to get it within a few days. Definitely a load of baloney.
 
tk123 said:
It's a Plus model, haha. 64GB SG.

When I ordered, the guy on the phone told me they'd had barely any orders for those models and I'd be likely to get it within a few days. Definitely a load of baloney.
Click to expand...

Well considering I ordered the same last Friday and got the sorry for the delay email today I wouldn't hold out much hope.
 
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