WARNING about Apple Service

[AndrewR23]

I'm surprised at the number of people here just siding with Apple and towing the party line. The OP had his watch stolen. He sent it in to Apple in good faith, and someone nicked it pure and simple. Apple made him the offer, many here think he should have accepted that, which is fine. But the OP is perfectly entitled to reject that offer and ask them to improve it! For goodness' sake, he wasn't looking to pull a fast one. And Apple's response to a reasonable request to negotiate was to take all offers off the table! Sorry, but that is not reasonable behaviour from any company.

Does nobody here think that Apple went a bit OTT in their stroppy response?

This. But then I see the people defending Apple and its the same old users who defend them for years.

 

[goldmac2006]

The problem is once your product gets older than a year or two old it's unavoidable - you have to send them in. And if you have to send them in there's a possibility that it could get lost or stolen.

Which is when the vintage and obsolete Apple products list comes into play.

Apple Watch Series 5 isn’t classified as obsolete or vintage at all. Only Apple Watch Series 4 and Apple Watch Series 3 are vintage, series 0 to 2 are obsolete

Obtaining service for your Apple product after an expired warranty - Apple Support

Learn about your options for getting service and parts for Apple devices that are past their warranty period.

support.apple.com

 

[goldmac2006]

This popped up on my feed…

https://www.reddit.com/r/iphone/comments/1nd08a8/finally_let_down_by_apple_after_15_years

But this version of the story is spotlighted on iPhone 15 Pro.