Repair box is better than the case they made.
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Warranty Replacements for AirPods Max Don't Include New Ear Cushions
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You obviously don’t read......
Oh no it's clickbait for sure. Anytime an article about Apple contains any amount of adversity such as (Apple's warranty replacements DON'T include....) that automatically ticks the anger box of the usual Apple haters that are constantly looking for negative articles about Apple. MR knows some people will react only to the news title and not bother to read the article. IMO I think some people refuse to read the article because they are afraid to see things aren't nearly as bad as the news title made it out to be. 😂
Oh no it's clickbait for sure. Anytime an article about Apple contains any amount of adversity such as (Apple's warranty replacements DON'T include....) that automatically ticks the anger box of the usual Apple haters that are constantly looking for negative articles about Apple. MR knows some people will react only to the news title and not bother to read the article. IMO I think some people refuse to read the article because they are afraid to see things aren't nearly as bad as the news title made it out to be.
Well said, the negative twist to the headline is what is supposed to catch attention. Writing positive headlines the other way around would probably provoke less clicks.
If the ear cushions are a separate part that magnetically attaches and there’s nothing wrong with them, why replace it? It’s like Apple replacing your keyboard and mouse if there’s an issue with your iMac.
I don’t know if somebody used this example or not, however; It’s like the Apple Watch for example. When you send your Apple Watch in for repair/replacement, Apple doesn’t send you a new watch band with it, you keep your pre-existing watchband. So it’s the same concept here, it’s a non-issue and not a problem.
I lost the left ear cushion, charged for $39 dollars but was sent via one day fedex.
Apple is great with the overnight shipping. Apple doesn't always get it right but, most of the time they do and I appreciate that.
While shouldn’t be brought in every thread. Many will find “the Sony” much better value for the asking price. Don’t see what’s nonsense about.
The thread has nothing to do with Sony in the first place. That post was off topic and only meant as a trolling attempt.
How do you get "ripped" when buying AC+ for the headphones?
This must just be for replacements that are mailed to the customer.
When I was at the Apple Store a week ago getting my iPhone 12 replaced, the person next to me was getting the AirPods Max replaced. The genius opened a brown shipping box, and inside was a brand new retail packaged set of AirPods Max. They opened them up, took the headphones out and did their exchange.
Edit: Should note that the person was saying something about the battery dying in a couple of hours.
When I was at the Apple Store a week ago getting my iPhone 12 replaced, the person next to me was getting the AirPods Max replaced. The genius opened a brown shipping box, and inside was a brand new retail packaged set of AirPods Max. They opened them up, took the headphones out and did their exchange.
Edit: Should note that the person was saying something about the battery dying in a couple of hours.
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It wasn't always like that. I had my 2011 MBP in the store for some warranty work and mentioned to the genius that the cable I had for my 1st generation iPad wasn't working. He asked to see the cable and then without even testing it opened a brand new cable off the shelf and handle me the new cable without the packaging in place of my broken cable.
That is customer service. And that is what Apple used to be like. I used to love Apple and buy multiple products every year. Now I reluctantly olerate them because at least they're better than MS and Google, but I buy maybe an iPhone every 3-5 years and a mac every 5-7 and it's never a really pleasant experience just something that needs to be done.
Click-bait headline. For me just looking at the headline it reads like Cushions are excluded from warranty which is clearly not the case. Of course these are not replaced if there is no problem with them. As other pointed out this is similar to not getting a replacement power supply when your macbook has an issue....
I see many people complaining about “clickbait headline”. Well. Sure. The headline is written in a way that makes you click on it. Macrumors is a business and has to make money. This comes from ad support. Ad dollars are dependent on number of clicks. If you like macrumors, support them by clicking on articles. If you don’t like macrumors, what are you doing here?
That makes 0 sense. Are you just trying to stir up something?
There are no labels, icons, stickers (like those chrome flashy multicolored on almost all gamer laptops), numbers (like “20x MOAR POWAH”)... nothing that shines or points that it is an Apple product. Like, for real, no labels at all
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