Understood. I'm not saying you don't legit need help...
Have you tried to force restart it? - (Press and hold both the side button and Digital Crown for at least 10 seconds, until you see the Apple logo.)
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watchOS 2 bricked my watch
- Thread starter h00ligan
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Understood. I'm not saying you don't legit need help...
Have you tried to force restart it? - (Press and hold both the side button and Digital Crown for at least 10 seconds, until you see the Apple logo.)
I think people reporting this "issue" here are mentioning that they went into Apple Stores and even there, they couldn't help. Some cases they've got replacements and others are still waiting for. Having said that, I would say that the kind of hard reset you have just shared might not work (but I can't confirm).
And in my case I am just trying to get as much information as I can before upgrade. I need to be really careful about upgrade because I am from Argentina where we don't have Apple Stores.
Still based on the information in this thread it seems to be potential brick, IMO
I had 9.0 I have now updated to 9.0.1 on the recommendations here. Replacement will come today, wondering if 2.0 will be installed?????
They'd take you to arbitration, in the product agreement , and say they would have replaced it but for xyz.
I'm a big apple fan and I actually just raved about some support I received in store. I'm taken aback by this whole situation, it's like everyone working there is extra pissy about the Apple Watch.
Also demand isn't exactly huge for it, so why they don't have white box in store is beyond me. Though they are consistently sold out of SGS
It won't be, the white boxes were wrapped before it shipped I'm sure. I guess it's possible but I'd say very unlikely.
When I paired the new watch and restored from a recent backup, wires were majorly crossed, three times it would say apps were installed she they weren't. I finally had to set up as new, you may wish to just do that anyway. Minot sure if it was the iOS version change paired with the watch version change or what. But it would be faster to set up the watch again by hitting every setting screen, than go through what I did multiple times with the restore.
This is incorrect, it is bricked. There is no bottling firmware on the device = bricked.
The last state of a watch functioning at hardware level with no firmware accessible is the recovery screen I posted. Apple can presumably recover it. End users cannot, the Apple Store cannot. It has to be sent to return depot.
To be clear, this isn't s frozen, or didn't take issue
It erases the old firmware and then fails to write a new one.
Bricked.
At the very least it would require so,e sort of access to the mystery port, but given apple stores cannot write firmware to an effective,y blank watch, I doubt it's refined to the level of an iPhone in dfu mode.
Ivebeen a technologist for 24 years, seen everything there is to see on every level including c - I worked for apple. I don't say this expecting any respect just to say I started at the very bottom, worked my way to the very top, and have seen all kinds of firmware failures on all kinds of devices.
For what it's air as I mentioned the manager of the Apple Store said "wow, I've never seen them do that before"
The watches displaying that recovery screen must be replaced and are, without apple central intervention, ruined. If they aren't giving the Genius Bar access to correct is issue, it's certainly much more complicated to fix than plug in and push a button like their specialized iPhone tools.
A forced restart is the equivalent of rebooting a computer, This issue is trying to reboot a computer without an os and with a password on the bios, to oversimplify it.
In long, that's what I mean when say bricked. Unrecoverable to all but the creator in a special situation with special equipment.
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Ok, update for everyone still having issues. My replacement watch came last night and it had 1.0.1 on it. It appeared to be a new watch btw. I upgraded the iPhone to the latest OS and tried to update the new watch. I was successful but it still got stuck at "verifying" and both devices had to be restarted. After restart "preparing" then "verifying" for 15 minutes and finally loaded the software on the watch. Whole process was 2+ hours and in my opinion not very smooth.
In my opinion Apple dropped the ball on this one. This should be easier and a more seamless process. I guess this comes with being an early adopter. So far so good though with the new watch, thanks for handling that with class Apple!
Paul
I just got stuck on verifying after getting the 6S and trying to update the watch to Watch oS2. My fault for resetting the watch mid verify apparently. The phone was saying that it could not connect to the watch and that I needed to make sure it was within range. I had the phone right next to the watch on its charger. Bummed. Off to Apple tomorrow.
Don't go to the store, call apple directly. if you go to the store you will be without the watch for over a week.
What will they do differently if I call? I got on chat online yesterday, they had me try to impair the watch and do the reset and it didn't work so they set me up with a Genius Bar appointment. Calling in would do something different?
I guess it depends if you have applecare+ or not, but if so they can send you an expedited replacement or what ever its called if you ask. That gets you a replacement overnighted and then you send the old one back.
The store is not set up to repair or do anything watch related. They don't even have replacements to give out. So basically they hold both buttons to reset the watch and see what happens, no different than you probably already did. If that doesn't fix it then they send it out for repair and you have to wait for it to come back to the store to pick it up.
I guess it also depends on how much of a hassle it is for you to go the store twice.
The store is not set up to repair or do anything watch related. They don't even have replacements to give out. So basically they hold both buttons to reset the watch and see what happens, no different than you probably already did. If that doesn't fix it then they send it out for repair and you have to wait for it to come back to the store to pick it up.
I guess it also depends on how much of a hassle it is for you to go the store twice.
Ah yeah. I didn't get Apple care for the watch. I guess I was assuming I would be without a watch for a bit. Annoying for sure but nothing I can really do I guess.
I had issues, also. After everything was apparently complete, I looked at my phone and it still showed I was using 1.1 for the watch and would not pair. The Apple logo was stuck on the watch. I rebooted the watch a couple times but that did not help at all. Then I called Apple Care and while I was trying to find help there (ha, ha) I looked over at my watch and it was "alive" and my phone showed I was on 2.0. For those having issues, maybe try making a call while the logo is stuck on the watch and perhaps you will have the same good luck I had!
For what it's worth if an update bricks your watch they will absolutely give you an advance replacement if you don't mind a $400+ hold on your bank account. I hoping eynrecejved my original one to,or row so I can get he replacement for my replacement that has a broken Digital Crown.
I went to the Tacoma WA store and two of the geniuses said it was the first time they had seen the exclamation point. Is that even possible? Lol. I saw on their support screen that the 42mm space grey sport said not in stock so they had to mail it away. 7-10 days they said. I'm thinking the not in stock meant for replacements not new purchases though lol.
I know 9.0.1 works so Id do that first. That said it probably doesn't matter
So I finally got my replacement for getting broken replacement for he bricked watch. It's updating now. What do you think. Threefer? Fingers and toes...cross em everyone!
So I finally got my replacement for getting broken replacement for he bricked watch. It's updating now. What do you think. Threefer? Fingers and toes...cross em everyone!