Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
The edge case is on the developer side, where app developers who create an excessively large deep link information file cause the service to crash on end users' phones.
The only way this would have been found in beta testing for any version of iOS 9 is if a developer had made this mistake while beta testing was underway, and it does seem that there were a few instances where it was reported prior to 9.3 beta testing. Ideally Apple would have built in a means of handling these files if they are too large, but it's hard to foresee all the ways a user or developer will do something wrong. It's possible that even if the crashes were reported in beta testing that the developer who was causing the crash fixed their file, rendering the bug unreproducible by Apple. This would be extremely difficult to find in testing.

Maybe but that doesnt explain why this isn't impacting everyone and people who haven't upgraded yet.
 
that's a serious issue..Apple must fix that issue a.s.a.p. all the 6s and 6s plus cells turns into ipod now..

i expect it early next week.
They are not iPods, let's not needlessly get carried away. Yes it's serious and Apple is working on it and will hopefully release an update soon.
[doublepost=1459269395][/doublepost]
Haven't updated yet, and thanks to thins, i won't either for a while..

Although this stuff it hard to do, do u think there is a deranged employee in the back of Cupertino, who is not thinking right now ?

For someone like me, it seems so obvious...... when u program to double check your work.... but for what there its "opps..... oh well we'll leave that for next update." but hey, in the meantine we get great press.

I don't mind mistakes, i make them myself, but i do at least do corrections. weather its to the same mistake, or make good with "ok... what happens what i this link" "now what should prevent me from doing this"
Not related to the iOS 9.3 update.
[doublepost=1459269481][/doublepost]
Apple is working on a fix for iOS bug that causes tapping links to crash iPhones

Update: Apple says it’s working on a software fix for the issue:

We are aware of this issue, and we will release a fix in a software update soon.
[doublepost=1459243171][/doublepost]

We finally got our official Apple statement...
But not without ineffectual complaints about the statement for pages and pages of different threads.
 
that's a serious issue..Apple must fix that issue a.s.a.p. all the 6s and 6s plus cells turns into ipod now..

i expect it early next week.

I agree. This is very serious. How many more days am I supposed to go without being able to use Safari or click links on my iPhone 6s? I'm going on 4 days now. This is absolutely absurd.

I always thought that Apple iOS devices were suited for mission critical work tasks, but now I see that they no longer do the necessary Software Quality control and Testing on their end. What a shame.

Here's what I want: No new features in iOS 9.4. I want the heck Beta Tested out of iOS 9.3. I want all the bugs fixed before moving on. All the known issues fixed. Period.

Making software developers rush through development to have big annual software releases results in crappy product quality.
 
  • Like
Reactions: Benjamin Frost
I agree. This is very serious. How many more days am I supposed to go without being able to use Safari or click links on my iPhone 6s? I'm going on 4 days now. This is absolutely absurd.

I always thought that Apple iOS devices were suited for mission critical work tasks, but now I see that they no longer do the necessary Software Quality control and Testing on their end. What a shame.

Here's what I want: No new features in iOS 9.4. I want the heck Beta Tested out of iOS 9.3. I want all the bugs fixed before moving on. All the known issues fixed. Period.

Making software developers rush through development to have big annual software releases results in crappy product quality.
Welcome to the reality of the software world and common misconceptions about it. There are failures that can be around almost anywhere at any time. It's nothing new or unusual. (By the way, as unrealistic as it is to have all known issues fixed, it would still just fix only the known ones and not the unknown ones that can and do come up.)
 
  • Like
Reactions: Codeseven
They are not iPods, let's not needlessly get carried away. Yes it's serious and Apple is working on it and will hopefully release an update soon.
[doublepost=1459269395][/doublepost]
Not related to the iOS 9.3 update.
[doublepost=1459269481][/doublepost]
But not without ineffectual complaints about the statement for pages and pages of different threads.

My device might as well be an iPod. I can only browse in Chrome and opening a new link requires me to open a new tab each time. That's great that Apple is working on it. What they needed to do was work to prevent it from happening in the first place. Apple is no longer a "5-Nines" (99.999% uptime) company in my opinion. Their priorities are all out of whack.

"Soon". That's ineffectual in my opinion. Apple needs to learn from this and quick. Completely unacceptable for a Tier 1 Company.
 
My device might as well be an iPod. I can only browse in Chrome and opening a new link requires me to open a new tab each time. That's great that Apple is working on it. What they needed to do was work to prevent it from happening in the first place. Apple is no longer a "5-Nines" (99.999% uptime) company in my opinion. Their priorities are all out of whack.

"Soon". That's ineffectual in my opinion. Apple needs to learn from this and quick. Completely unacceptable for a Tier 1 Company.
Yes, companies work on making sure things are as good as they can be, but things are never perfect. Things of this nature can and do happen. It's certainly not a good thing and something to be taken seriously (as something like this usually is and appeases to be in this case), but it's not something outrageously unusual or new when it comes to the technology world, quite the opposite.
 
Welcome to the reality of the software world and common misconceptions about it. There are failures that can be around almost anywhere at any time. It's nothing new or unusual. (By the way, as unrealistic as it is to have all known issues fixed, it would still just fix only the known ones and not the unknown ones that can and do come up.)

What's a misconception? The only thing Apple should be focused on now is fixing iOS 9.3. I don't want new features. I want the existing iOS 9.3 feature set locked and a complete "Snow Leopardization" of iOS 9.3 before any new software releases.

Apple clearly released iOS 9.3 with known issues. That shouldn't ever happen again. The pressure for annual software upgrades drives this and it's dumb. I don't mind waiting longer for reliable software. I don't care about the "New Version". I want it to work for what I need. Period.
[doublepost=1459270844][/doublepost]
Yes, companies work on making sure things are as good as they can be, but things are never perfect. Things of this nature can and do happen. It's certainly not a good thing and something to be taken seriously (as something like this usually is and appeases to be in this case), but it's not something outrageously unusual or new when it comes to the technology world, quite the opposite.

Of course things are never perfect, but Apple has to earn my lost trust back on using iOS for Mission Critical Purposes. Going on 4 days without a functional browser on an "Internet Communication Device" is completely unacceptable.

I don't want money as compensation. Tim Cook owes affected users an apology about it. Yes, he does. He can do it as a Tweet for all I care.
 
  • Like
Reactions: Benjamin Frost
What's a misconception? The only thing Apple should be focused on now is fixing iOS 9.3. I don't want new features. I want the existing iOS 9.3 feature set locked and a complete "Snow Leopardization" of iOS 9.3 before any new software releases.

Apple clearly released iOS 9.3 with known issues. That shouldn't ever happen again. The pressure for annual software upgrades drives this and it's dumb. I don't mind waiting longer for reliable software. I don't care about the "New Version". I want it to work for what I need. Period.
[doublepost=1459270844][/doublepost]

Of course things are never perfect, but Apple has to earn my lost trust back on using iOS for Mission Critical Purposes. Going on 4 days without a functional browser on an "Internet Communication Device" is completely unacceptable.

I don't want money as compensation. Tim Cook owes affected users an apology about it. Yes, he does. He can do it as a Tweet for all I care.
Even mission critical devices and software fail. And iOS is hardly one--it doesn't make the issue any better, but the hyperbole doesn't help.

Is apology going to fix anything for anyone? Talk about misconceptions and misplaced priorities.
 
Personally, I would love, love, LOVE for iOS 10 to be a Snow Leopard kind of release.


What's a misconception? The only thing Apple should be focused on now is fixing iOS 9.3. I don't want new features. I want the existing iOS 9.3 feature set locked and a complete "Snow Leopardization" of iOS 9.3 before any new software releases.


I can't understand this "mythical" status of Snow Leopard. When I ordered my first iMac, Snow Leopard was just out and the forums were full of complaints. It made me doubt if I should cancel my order for a while (I didn't and it turned out that Snow Leopard was OK).
 
  • Like
Reactions: Codeseven
Even mission critical devices and software fail. And iOS is hardly one--it doesn't make the issue any better, but the hyperbole doesn't help.

Is apology going to fix anything for anyone? Talk about misconceptions and misplaced priorities.

Apple is not a 5-Nines company with stuff like this happening. It just isn't. There's no hyperbole in what I said in the slightest. I want the software to work. Period. I don't want it released until it's tested more thoroughly. Period. I don't want any new features in iOS beyond 9.3 at this point, and I want all existing features completely audited again with a large public beta. That's not hyperbole. That's the protocol for developing and releasing reliable software.

An apology from Tim Cook would show that concern about this and Apple's decline in software quality has reached and has been acknowledged by the highest levels of the company, where it should be. The Software Development culture at Apple needs a complete overhaul so that there isn't the pressure to complete new iOS versions each year. This is the underlying cause and the management of Apple needs to acknowledge this and make fundamental changes.

I don't want some statement from an anonymous source in Apple's PR department. It should come from Tim.
 
Last edited:
Yes, companies work on making sure things are as good as they can be, but things are never perfect. Things of this nature can and do happen. It's certainly not a good thing and something to be taken seriously (as something like this usually is and appeases to be in this case), but it's not something outrageously unusual or new when it comes to the technology world, quite the opposite.

I agree with you on this point. Here it comes......But this is a pretty big "glitch" Up there is 8.01 release
 


I can't understand this "mythical" status of Snow Leopard. When I ordered my first iMac, Snow Leopard was just out and the forums were full of complaints. It made me doubt if I should cancel my order for a while (I didn't and it turned out that Snow Leopard was OK).

Because the intent of Snow Leopard was under the hood fixes instead of a bunch of new features.

Apple needs to get back to that until they get their house in order... and if means we no longer get annual software versions, so be it. I don't care about the "NEW VERSION!!!" I want my device to work.
 
I agree with you on this point. Here it comes......But this is a pretty big "glitch" Up there is 8.01 release
Yes, it's a significant issue. It doesn't really change what I said about it.
[doublepost=1459272604][/doublepost]
Apple is not a 5-Nines company with stuff like this happening. It just isn't. There's no hyperbole in what I said in the slightest. I want the software to work. Period. I don't want it released until it's tested more thoroughly. Period. I don't want any new features in iOS beyond 9.3 at this point, and I want all existing features completely audited again with a large public beta. That's not hyperbole. That's the protocol for developing and releasing reliable software.

An apology from Tim Cook would show that concern about this and Apple's decline in software quality has reached and has been acknowledged by the highest levels of the company, where it should be. The Software Development culture at Apple needs a complete overhaul so that there isn't the pressure to complete new iOS versions each year. This is the underlying cause.

I don't want some statement from an anonymous source in Apple's PR department. It should come from Tim.
Let's summarize what's actually important at the moment: there is a significant issue that is affecting various users, Apple is aware of it and is working on it, hopefully a resultion will come about sometime soon.

Beyond that, whatever Apple needs or doesn't need, whatever they do to improve, ultimately, there will still be some essentially inevitable failures at some point.
 
Yes, it's a significant issue. It doesn't really change what I said about it.
[doublepost=1459272604][/doublepost]
Let's summarize what's actually important at the moment: there is a significant issue that is affecting various users, Apple is aware of it and is working on it, hopefully a resultion will come about sometime soon.

Beyond that, whatever Apple needs or doesn't need, whatever they do to improve, ultimately, there will still be some essentially inevitable failures at some point.

What's actually important at the moment is that I'm going on 4 days without a usable iPhone 6s. That's what's actually important for me concerning my relationship with Apple, aside from being a longtime shareholder. I don't set Apple Policy aside from voting as as shareholder.

As for what Apple needs to do, I laid it out in my prior posts. If they don't make fundamental changes to how they approach Software development/testing/releases, then I can no longer trust them for mission critical applications/usage and I can't recommend to others that they do either.
 
  • Like
Reactions: Benjamin Frost
Yes, it's a significant issue. It doesn't really change what I said about it.

Apologizing for Apple doesn't help anyone. Apple needs to fix it and prevent something stupid like this from happening in the first place. Apologizing allows Apple to continue to use customers as beta testers.
 
Apologizing for Apple doesn't help anyone. Apple needs to fix it and prevent something stupid like this from happening in the first place. Apologizing allows Apple to continue to use customers as beta testers.

Which is why I want an apology statement from Tim and Craig that they are slowing down their software release schedule to focus on quality instead of "NEW FEATURES!!!!"

The change in culture and priorities needs to come from the top down, because it sure as heck isn't coming from the bottom up.
 
Last edited:
Maybe but that doesnt explain why this isn't impacting everyone and people who haven't upgraded yet.
It does explain it. Note that I said "beta testing for any version of iOS 9". If a developer had made this mistake with their app while 9.2 or earlier was in testing, then the issue would have occurred then, and perhaps this bug already would have been fixed.
 
Apologizing for Apple doesn't help anyone. Apple needs to fix it and prevent something stupid like this from happening in the first place. Apologizing allows Apple to continue to use customers as beta testers.
No apologies were made for Apple, just commentary on the reality of it all. Putting words into other people's mouths doesn't help anyone or anything either.
[doublepost=1459276991][/doublepost]
Which is why I want an apology statement from Tim and Craig that they are slowing down their software release schedule to focus on quality instead of "NEW FEATURES!!!!"

The change in culture and priorities needs to come from the top down, because it sure as heck isn't coming from the bottom up.
Lots of good the Apple Maps apology did, right?
[doublepost=1459277284][/doublepost]
What's actually important at the moment is that I'm going on 4 days without a usable iPhone 6s. That's what's actually important for me concerning my relationship with Apple, aside from being a longtime shareholder. I don't set Apple Policy aside from voting as as shareholder.

As for what Apple needs to do, I laid it out in my prior posts. If they don't make fundamental changes to how they approach Software development/testing/releases, then I can no longer trust them for mission critical applications/usage and I can't recommend to others that they do either.
So basically they need to address the issue as soon as they can.
 
Last edited:
  • Like
Reactions: lexvo
It's so funny how people spend hours of their lives whinging and complaining about how much of their time has been wasted by what is essentially a very minor inconvenience.
 
No apologies were made for Apple, just commentary on the reality of it all. Putting words into other people's mouths doesn't help anyone or anything either.
[doublepost=1459276991][/doublepost]
Lots of good the Apple Maps apology did, right?
[doublepost=1459277284][/doublepost]
So basically they need to address the issue as soon as they can.

Apple Maps was a colossal failure for a number of reasons. Apple put itself in a bind with Google Maps, but more importantly, Apple Maps was completely mismanaged as a project from the highest levels at Apple. Scott took the fall.

As for the Maps App itself.... it could have been addressed by doing one thing at the outset: "Apple Maps Beta".

That's right. All Apple needed to do would have been to attach a "Beta" label to it, and all the criticism would have been written off as Beta Software instead of a project rushed for final release before it was ready.
 
  • Like
Reactions: Benjamin Frost
It's so funny how people spend hours of their lives whinging and complaining about how much of their time has been wasted by what is essentially a very minor inconvenience.
That's a pretty myopic, if not immature, view of this situation. Just because such an issue would be a minor inconvenience to YOU doesn't mean that it's insignificant to others whose workflow is completely interrupted by something like this.
 
  • Like
Reactions: Benjamin Frost
I am affected and can replicate it 100% of the time.

I'm also realistic to the fact that it will be addressed within a matter of days and forgotten about shortly after. And in the meantime, using Opera/Firefox/copy&pasting links is a very minor inconvenience.
 
  • Like
Reactions: eyeseeyou and C DM
Apple Maps was a colossal failure for a number of reasons. Apple put itself in a bind with Google Maps, but more importantly, Apple Maps was completely mismanaged as a project from the highest levels at Apple. Scott took the fall.

As for the Maps App itself.... it could have been addressed by doing one thing at the outset: "Apple Maps Beta".

That's right. All Apple needed to do would have been to attach a "Beta" label to it, and all the criticism would have been written off as Beta Software instead of a project rushed for final release before it was ready.
So basically what I said about the whole apology part of it--the main part of this discussion--still applies.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.