What happens if iPhone gets stolen on Upgrade Programme?

Discussion in 'iPhone' started by DeApp1e, Oct 26, 2016.

  1. DeApp1e macrumors 6502


    May 1, 2015
    United Kingdom

    I'm thinking about signing up for the iPhone Upgrade Programme this week.

    I'm reading through the legal terms - Was wondering what happens if the iPhone gets stolen? Apple tell you to call AppleCare, but what happens next?

    Is there a fee to pay to receive another handset to continue the plan?
  2. Mlrollin91 macrumors G5


    Nov 20, 2008
    Ventura County
    If it gets lost or stolen you are SOL. You have to pay off the remainder of the loan. Unless you get insurance through your carrier that included lost or stolen protection, or you have a credit card that offers the same. But most credit cards only offer it for 90 days.
  3. posguy99 macrumors 6502a

    Nov 3, 2004
    Does it really say to call AppleCare? Why? What good is that going to do? Apple isn't on the hook to replace the phone.
  4. 3pp macrumors member

    Sep 30, 2014
    To get a pro-rata refund of your remaining AppleCare coverage that is now pointless.

    Yes, you are still committed to the full 20 month term. You can still upgrade, if you are covered for loss or theft elsewhere such as home or contents insurance and can get a replacement, as long as it's same model/storage you trade in. Can be any colour.
  5. willmtaylor macrumors G4


    Oct 31, 2009
    Probably to get a pro-rated refund and remove AC from the device.

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4 October 26, 2016