What to Do if You're Not Seeing Your Apple TV+ 1-Year Free Trial Offer

[BluefinTuna]

Um, what if we got the offer but haven't made a qualifying purchase?

I got the free year as well for a Mac purchase. However, I have not purchased a Mac this year. I did buy an iPhone X from BestBuy 7 months ago. Also bought some Bose Headphones from the Apple Store recently. Wonder if that Bose purchase counted.

 

[DoofenshmirtzEI]

Apparently the refurb iPhone my phone was exchanged for under Applecare counts as a "new device." I don't think it was the lightning audio adapters. #teenagersarehardonthings

 

[Locke Cole]

I got a notification about Apple TV+ a couple hours ago (purchased my 8+ shortly after Apple's September 10th event). I had just confirmed my 1 year free trial. Gonna watch an Apple TV+ show very soon.

 

[th1nk]

I got a notification on my iPhone this morning that I was qualified for a free year. I got an appleTV for my brother last month, who watches my movies from my apple id account. However, when clicking on the notification, it only showed me the free trial of 7 days. Do I have to unlock it from my brother‘s appleTV? I should be able to unlock it from any device, no?

 

[ipedro]

My brother who finally came to iOS after 12 years of hating on Apple just got an iPhone SE. I had him added on my family plan from when we lived together years ago so when he activated his phone he had access to all my services including AppleTV+. But we quickly noticed that if he wanted to buy an app or anything else, it would charge me. So I removed him from my family plan. Now he doesn’t get the free year prompt. I wonder if he overrided the free year by having the family account before.

Anybody else have this experience? How did you resolve it?

 

[Olvrick]

Do they cancelled this offer? Ive bought MacBook Pro 16 in January, but now decided to activate Apple TV, but it only offers 1 week trial.