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What to do with 5,000GB of storage?

Too good to be true...

Here is the email that I received today from ANTONLINE.


"Dear Valued Amazon Customer,

We make every best effort to ensure all our listings on Amazon.com are listed correctly but occasionally products get mis-matched when loading onto Amazon.com. Unfortunately, that appears to have happened with your recent purchase. While it is understandable that a 1TB Seagate drive would not sell for $6.38, we regret that a $130 hard drive listing was mixed with a $6.38 card reader. This order has been canceled, prior to being charged to your account. We apologize for any inconvenience this might have caused you.

The Support Team at ANTOnline "

I knew it was to good to be true, but on the other hand I thought that they would have to honor their mistake. Good thing I waited to buy that Drobo. Do you think that I have any case at all to fight this? You would think they should have to sell it at the price it was sold at. I guess this could be a good thing too. If you look at the reviews on this HD, they are terrible. It seems like 4 out of 5 of theese drives are failing even with the the new firmware. It might of been more trouble than it was worth. When purchasing these, I thought $6 is what there were actually worth because of all the problems surrounding the drives. Oh well...Thanks guys for all of your insight.
 
It seems like an honest mistake to me. That is the reason that most companies have some type of disclaimer.

In this case, we are talking about an approximately $120 difference per hard drive. As good as the deal sounded, I think that the company should be forgiven for its mistake.

[After all, everybody makes mistakes sometimes! I certainly want to be forgiven when I make a mistake.]
 
kastenbrust said:
I thought that by law a company had to sell a product at the price it was advertised?
Click to expand...

Me too. I once got a brand new PSP game, Killzone, I think it was, for $25 AUS when it came out when it was usually around the $70 AUS mark.

I got it for that price because that's the price that it was marked for on the shelves. It was wrongly marked.
 
Persistence is the key here. You have no legal right to the goods at the price advertised, but they might fob you off with an Amazon gift voucher if you complain, just to keep the peace. Send them an email, don't be arsey and you never know what you might get.
 
Same thing happened to me. It was a mac mini for 150. I called them up after they cancelled it and they gave me a 20 dollar gift card.
 
I've had something similar happen to me before and the seller also canceled my order.

If amazon themselves made this mistake I bet they would have honored your purchase. But since it was a random seller, no chance.
 
They only have to sell it to you by law IF you could reasonably believe that the price was correct. In other words, if the sale price was $99, then that would be reasonable and they would need to honor their bargain.

Again, as others have said, the laws do vary some by state.
 
kastenbrust said:
I thought that by law a company had to sell a product at the price it was advertised?
Click to expand...

Nope. As Bartelby says, most companies have E+OE's for this, but even without those, they're protected.

Here in the UK, displaying the item online with a price attached is merely an 'invitation to treat' - that is, they're inviting you to offer them the price they've listed, which they can then accept or reject. Thus, should they screw up the price, they don't have to accept your offer. I suppose the US must have something similar?
 
scubasteve03 said:
I knew it was to good to be true, but on the other hand I thought that they would have to honor their mistake. Good thing I waited to buy that Drobo. Do you think that I have any case at all to fight this? You would think they should have to sell it at the price it was sold at. [...]
Click to expand...

Don't you appreciate it when other people forgive you your mistakes? Especially when the mistakes are unintentional? By your own admission, this deal was too good to be true. Now that it isn't true, why try to take advantage of Amazon? Just remember the next time you make a mistake and someone is fair and understanding with you. I'd say give them a pass, they don't have a bad corporate reputation and their customer service is quite good.

It is nice to see that Amazon's quality control is good enough to catch this sort of problem before it gets out the door. In the end, selling things at the wrong price just translates into higher prices elsewhere.
 
allmIne said:
Nope. As Bartelby says, most companies have E+OE's for this, but even without those, they're protected.

Here in the UK, displaying the item online with a price attached is merely an 'invitation to treat' - that is, they're inviting you to offer them the price they've listed, which they can then accept or reject. Thus, should they screw up the price, they don't have to accept your offer. I suppose the US must have something similar?
Click to expand...

This is quite true. It's a common misconception that a sticker price has to be honored by a retailer, when in actual fact they don't. However, a lot of companies (high street, not internet) will honor the sticker price as a good will gesture. It's up to them though. :)
 
Get your cancellation email yet? The people over on fatwallet.com seem to have begun receiving them. I hope you get your deal, but the chances seem slimmer now.
 
allmIne said:
Nope. As Bartelby says, most companies have E+OE's for this, but even without those, they're protected.

Here in the UK, displaying the item online with a price attached is merely an 'invitation to treat' - that is, they're inviting you to offer them the price they've listed, which they can then accept or reject. Thus, should they screw up the price, they don't have to accept your offer. I suppose the US must have something similar?
Click to expand...


Yup, same way in the US, according to the UCC.
 
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