Of mice and electricity.
Around 1000 local time my sister telephones and says there is some electrical problems at the house and our father is going crazy because he doesn't know what to do.
As some of you may know, my mother is 67 years old and about 2 years ago she was hit with full on early onset Alzheimer's disease. My father's health isn't exactly very good either at 70 years old, but he still has his mind. My sister and her daughter live there with them, and I am only about 10 miles (16 km) away.
Growing up I always thought my dad knew everything and had all the answers to life's problems no matter what they were. Parent's always knew everything and could handle any problem that came our way. Or so the thoughts of a child seem to go. Now that I'm in my mid-40's I know differently. Though, my father did know his way around the house and could manage anything that came along well enough on his own.
It's funny, not in a hahaha way, how time changes us. My dad isn't the same person he was even just 20 years ago. The smallest household problems send him over the edge and panic sets in. All he can think about is the worst possible outcome and how he's going to be able to take care of his wife, my mother. When this happens, all of his capacity to remain calm and think clearly and deliberately leave him.
So when the power in the house started acting like a brownout he went into a downward spiral of panic trying to figure why and what to do about the problem. He was also driving my sister crazy with his chaos and that is when she phoned me.
I drive over there and sure enough some things in the house are working and others are not. The water was one of the things not working and so too was the sump pump not working, among other things. However, some circuits were indeed working. I did my best to troubleshoot the problem, though not being an electrician myself I was unable to figure out the root cause.
Then I phoned an electrician I know. A person I know and contract with at my office for our electrical needs there. He happens to be the owner of the company and I have his cell phone number, so I don't have to call the office number and go through the automated systems. It's good to know people.
He sent one of his men over and he checked things out professionally. Everything in the house checked out okay and he then went outside and pulled the electrical meter and did some testing there. He determined that the voltage coming into the house from the electrical pole was not correct. There were two lines, or legs as he called them, coming in and one was sending proper voltage and the other was not. That explained why some stuff inside was working, and some was not.
So then we had to call the power company. Thankfully, the weather here today is pleasant and there are no major storms or outages in the region happening. A crewman arrived rather quickly after calling in the service ticket. He verified what the electrician found and then walked over to the pole. My father has had underground service since the mid-1980's. That means the electrical wires run down the pole rather than extend from the pole through the air to the house. The crewman pulled the protective covering off the pole exposing the lines and did some tests. He found that the voltage coming down from the transformer at the top was correct. That meant that the problem was between the wire underground from the pole to the house.
That crewman was not responsible for working on the underground part of their system and had to call someone else. Again, thankfully the weather and everything else here is calm and two other crewman arrived within 30 minutes. They dug up the ground at the base of the pole and located the problem.
Mice had gotten in behind the protective shield and eaten through the insulation of the wires. Over time, water and moisture also got in there and shorted it out or caused it to burn up. The crewmen cut the bad section out and spliced the good parts of the wires back together and filled the hole back in. The power was back on and in full inside the house and dad was feeling better again.
Now, I'm back home, hopefully picking back up on what I had just gotten started working on this morning.
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