Other When do the 14 days expire on retail Apple Store returns?

njek

macrumors member
Original poster
Mar 7, 2011
46
9
Bristol, UK
Sounds like a weird question from the title, but I'm wondering when do the 14 days expire on retail Apple Store returns? I purchased on launch day (Fri), so do I have until Fri 5 to return, or is it close of play Thurs 4? If the Fri, would it be close of play? Not sure I can get to an Apple Store on Thurs...

EDIT: Just looked at my receipt, and it clearly says Return Date: Oct. 05 2018 :)
 
Last edited:

Relentless Power

macrumors Nehalem
Jul 12, 2016
33,244
34,253
Sounds like a weird question from the title, but I'm wondering when do the 14 days expire on retail Apple Store returns? I purchased on launch day (Fri), so do I have until Fri 5 to return, or is it close of play Thurs 4? If the Fri, would it be close of play? Not sure I can get to an Apple Store on Thurs...
From the date of the receipt, You Have exactly 14 days from the date you purchased the phone to make the return.
 
  • Like
Reactions: njek

njek

macrumors member
Original poster
Mar 7, 2011
46
9
Bristol, UK
From the date of the receipt, You Have exactly 14 days from the date you purchased the phone to make the return.
OK, so if I Google "when is 14 days from 21 September?" it says Fri 5 October...I'll show that to the Apple people as my justification lol ;)
 

Relentless Power

macrumors Nehalem
Jul 12, 2016
33,244
34,253
OK, so if I Google "when is 14 days from 21 September?" it says Fri 5 October...I'll show that to the Apple people as my justification lol ;)
Most consumers return their phones before the 14 days, Apple is fairly lenient, as long as you’re within that time range, it won’t be a problem. Some just go way past the 14 day return period and then think Apple should make an exception.
 

njek

macrumors member
Original poster
Mar 7, 2011
46
9
Bristol, UK
Most consumers return their phones before the 14 days, Apple is fairly lenient, as long as you’re within that time range, it won’t be a problem. Some just go way past the 14 day return period and then think Apple should make an exception.
No, 14 days is 14 days, which is very generous really on Apple's part. To try to extend past 14 days would be very cheeky. It's just a question of whether the 14 days includes the day of purchase, but I think I'm just overthinking it :D
 

Tb87Bln

macrumors member
Dec 10, 2016
43
12
I was thinking about that question yesterday as well!
And googled a bit but funny enough to find the correct answer for that question isn’t as obvious and easy I one might think...
The best answer I got was to look in the receipt or check out your order page online... and then you know... ;)
 

AJAAY

macrumors 6502
Sep 29, 2012
377
159
Life hack: you can extend the 14 days for two weeks by going to Apple.com and clicking start a return. This applies to products bought online or in store.

However after the initial 14 days the only option would be to mail it back if you ultimately decide to return it.
 
  • Like
Reactions: pippakay

njek

macrumors member
Original poster
Mar 7, 2011
46
9
Bristol, UK
Life hack: you can extend the 14 days for two weeks by going to Apple.com and clicking start a return. This applies to products bought online or in store.

However after the initial 14 days the only option would be to mail it back if you ultimately decide to return it.
Not that I'd want to go down this route, but how how you make an in-store purchase appear in your online orders list? It asks for an order number, which isn't present on an in-store receipt
 

ET iPhone Home

macrumors 68040
Oct 5, 2011
3,745
492
Orange County, California USA
Sounds like a weird question from the title, but I'm wondering when do the 14 days expire on retail Apple Store returns? I purchased on launch day (Fri), so do I have until Fri 5 to return, or is it close of play Thurs 4? If the Fri, would it be close of play? Not sure I can get to an Apple Store on Thurs...

EDIT: Just looked at my receipt, and it clearly says Return Date: Oct. 05 2018 :)
What are you returning and why?
 

Renjo2007

macrumors regular
Sep 18, 2012
132
54
AZ
Sounds like a weird question from the title, but I'm wondering when do the 14 days expire on retail Apple Store returns? I purchased on launch day (Fri), so do I have until Fri 5 to return, or is it close of play Thurs 4? If the Fri, would it be close of play? Not sure I can get to an Apple Store on Thurs...

EDIT: Just looked at my receipt, and it clearly says Return Date: Oct. 05 2018 :)
I’m pretty sure you can still return it on Oct 5,2018. Last year i returned an iphone on the exact return date on my local apple store receipt.
 

Shadowbech

macrumors 603
Oct 18, 2011
5,335
1,447
Apple iPhone World
Not that I'd want to go down this route, but how how you make an in-store purchase appear in your online orders list? It asks for an order number, which isn't present on an in-store receipt
Simple. You go to Apple.com and it will tell you if your local Apple store has stock available you can choose to pick it up in store instead of having it delivered. But yes if you start the Return on day 14. You have additional 14 days so send it back but note that the 14 days start when you click on it, so even if you say click the return button on day 10. Then you have 14 days from that day you hit the Return button.

But for purchases directly from the Apple Store, you must return those directly to the store. Any Apple store is fine.
[doublepost=1538515147][/doublepost]
I’m pretty sure you can still return it on Oct 5,2018. Last year i returned an iphone on the exact return date on my local apple store receipt.
I guess it a depends if it’s a carrier model? Even at the Apple store and say if you purchase said att model and it was fiananced with carrier finance then you have 13 days. And the day you buy it counts as day 1. That’s what my Apple store manager told me.
 
  • Like
Reactions: Pipper99

Pipper99

macrumors 68030
Aug 14, 2010
2,798
1,343
Fort Worth, TX
On 3 occasions, when I've returned stuff to the Apple Store on Day 14, the rep has always said that they need a manager override (this has been for inexpensive things, like cases, for example). I point out that the receipt says that it's returnable through that date, and they still get a manager to punch in his code. They've never refused, but I find it odd. On Day 13, no questions asked.
 

AJAAY

macrumors 6502
Sep 29, 2012
377
159
Not that I'd want to go down this route, but how how you make an in-store purchase appear in your online orders list? It asks for an order number, which isn't present on an in-store receipt
In the past I have provided my Apple ID during an in-store purchase and it appeared in my order history. This was sometime ago, so I'm not sure if it's still a thing.
 

puma1552

Suspended
Nov 20, 2008
5,559
1,945
The day you buy/receive does NOT count towards the 14 day total, hence 10/5 for a 9/21 purchase. You have until close of business on the 5th to return.
 

yaboid01

macrumors newbie
Aug 26, 2015
10
5
Something to note is that if you’re using AT&T NEXT program then you actually have 13 days. The day you purchase being day number 1.
 

Wags

macrumors 65816
Mar 5, 2006
1,215
845
Nebraska, USA
Life hack: you can extend the 14 days for two weeks by going to Apple.com and clicking start a return. This applies to products bought online or in store.

However after the initial 14 days the only option would be to mail it back if you ultimately decide to return it.
I have initiated return online and completed the return in the retail store. Not necessary to mail.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.