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Had to call in, lady said a email was sent to me yesterday but it failed. She reattempted the payment, and i'm good to go for instore pickup friday
 
I just got charged a couple hours ago for the full amount.

Worked out well actually. I made the original purchase with my debit card (autofill) when I wanted to use my AMEX. After transferring funds to get the transaction to decline, I got an email this morning to correct my payment info. Put in the AMEX and full charge went through for Friday pickup at 9:30am.
 
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I just got charged a couple hours ago for the full amount.

Worked out well actually. I made the original purchase with my debit card (autofill) when I wanted to use my AMEX. After transferring funds to get the transaction to decline, I got an email this morning to correct my payment info. Put in the AMEX and full charge went through for Friday pickup at 9:30am.


Did you get a confirmation email for the payment?

I didn't :(
 
I ordered 2 phones and 1 watch for 9/20 store pickup, and another watch for 9/26 delivery.

Today I was charged for 1 phone and 1 watch.

I’m not worried about it. It will work itself out. Just thought it was weird.
 

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I used Safari and had no issues with adding a loan to my Citizen one account.

You can ADD loans to existing accounts in Safari no problem. However, creating an account for the first time and adding your initial loan in that process does not work. I just went through this over the last week. It's documented elsewhere as well. Switching browser to Chrome solved this to enroll.
 
My watch + phone (paid in full) for 9/20 in-store pickup were charged to my CC a few hours ago
 
I know Apple charges your card when it is first shipped if you are having it shipped to home, but does anyone know what happens when you preorder for in store pickup? Is it just charged when you pick up the phone?

I’m only asking because I was just notified that my credit card had fraud and was being issued a new one this week so didn’t want any issues. I’m hoping it’s not really charged until I pick up and can just use my new card.
Mine got charged early morning today for my in store pickup full amount.
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It’s usually preauthorized when you order it, right? My order went through. I just don’t want there to be an issue if they try to actually charge it later this week. I was hoping I would be good until I pick up.
My card got preauthorized when I preordered with $“0”.
 
Just curious...Does anyone still have the option to cancel or is it grayed out?

I still have the option to cancel. I have a 9/20 in store pickup. My credit card shows a pending transaction of the full amount but it has not been charged yet.
 
You can ADD loans to existing accounts in Safari no problem. However, creating an account for the first time and adding your initial loan in that process does not work. I just went through this over the last week. It's documented elsewhere as well. Switching browser to Chrome solved this to enroll.

FWIW, I had absolutely no trouble setting up an account the first time with Safari. If you don't have Chrome installed, you should try Safari first.
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Just curious...Does anyone still have the option to cancel or is it grayed out?

Both of mine still have the option to cancel, but that's probably because mine are ship-to-store.
 
You can ADD loans to existing accounts in Safari no problem. However, creating an account for the first time and adding your initial loan in that process does not work. I just went through this over the last week. It's documented elsewhere as well. Switching browser to Chrome solved this to enroll.
Well I did that when initially starting with the iUp program and had no issues using Safari either with the initial website setup or adding last year's single or this year's two loans.
 
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Did you get a confirmation email for the payment?

I didn't :(

I got a confirmation that my order was updated. Called Apple CS and they confirmed my order is in good standing. Try opening up a chat to confirm but likely your order is okay if you don't see a warning.
 
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