Not Norton
I purchased Norton a few years back for a Windows XP machine. It was a resource hog and not very user-friendly (it was my parents' PC). So I unistalled it and replaced it with Clam AV (the Windows version of ClamX). I've never had any trouble with that, despite it being free. It seems to have caught every passing virus my parents have encountered.
However, Symantec then took a subscription payment off my credit card, despite me having cancelled. I complained, and asked them to stop contacting me (as I was receiving lots of spam from them). I think I got my money back, but the next year they tried to take another payment. Fortunately, my card had expired, so they failed. I complained again, and threatened them with UK Data Protection legislation, and I haven't heard from them since.
Symantec never replied to a single one of my complaints.
I purchased Norton a few years back for a Windows XP machine. It was a resource hog and not very user-friendly (it was my parents' PC). So I unistalled it and replaced it with Clam AV (the Windows version of ClamX). I've never had any trouble with that, despite it being free. It seems to have caught every passing virus my parents have encountered.
However, Symantec then took a subscription payment off my credit card, despite me having cancelled. I complained, and asked them to stop contacting me (as I was receiving lots of spam from them). I think I got my money back, but the next year they tried to take another payment. Fortunately, my card had expired, so they failed. I complained again, and threatened them with UK Data Protection legislation, and I haven't heard from them since.
Symantec never replied to a single one of my complaints.