I just received my replacement today. The first one had a very visible dead pixel and the superdrive was blocked (I couldn't even put a disc halfway in it). This one seems perfect so far. It's a base MBP.
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Who has already had to return their late 2008 MBP?
- Thread starter RJapple
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Got my 2.53 standard model and it freezed a few times while doing random activities. I took it to the store, and they replaced it immediately, also swapping out the HDDs because I started from a TM backup. No problems in this one at all.
My best friend bought his a few days after I got mine, and his had more problems than mine. Mainly sleep issues, so they also replaced his immediately, and his is in perfect working order.
We were both quite satisfied. These aren't defects, just little kinks Apple has to iron out. Nothing they haven't done before. At least this didn't bring down the world's GSM activation system this time.
My best friend bought his a few days after I got mine, and his had more problems than mine. Mainly sleep issues, so they also replaced his immediately, and his is in perfect working order.
We were both quite satisfied. These aren't defects, just little kinks Apple has to iron out. Nothing they haven't done before. At least this didn't bring down the world's GSM activation system this time.
Xenophobic much? QC is the responsibility of Apple. If they are pinching pennies on QC, it's Apple's fault and no one elses. There are always lemons during manufacturing, the high rate of failure you are seeing indicates that Apple is more willing to deal with individual returns than to pay more for higher specifications. BTW, if a certain design leads to higher failure rates, then it's not a "great design," it's a craptastic one.
Mac's have been Made in China for a long, long time. My business class HPs are all Made in China (shipped directly from Shanghai) and they are the most reliable computers I've used.
That's what Apple gets for being too cheap.
Perhaps HP's using an automated assembly facility. End the "Monday Morning Specials" anyway.
My first 2.53ghz was returned to store with a flickering display. Ordered a 2.8 CTO with 250gb/7200rpm drive and it has either fan or hard drive noise (vibrational), as well as a terribly yellow display when compared to the 2.53ghz model side by side. Third one is on the way, at which point this one is shipping back to them.
I'm praying the third time's lucky!
I'm praying the third time's lucky!
You're defending China? Isn't this the same country that gave us toys painted with lead paint and poison in baby food?
What gripes me just to hear it is all the (re)shipping from China. Can't Apple stock a wider variety of SKUs / handle some CTOs in local stores or at centers in other geos?
Ironically if you order the most expensive configuration, you get the worst service.
Aside from the inconvenience to customers, is this the most cost effective for Apple and environmentally friendly solution to ship every single CTO machine one-by-one around the world from China?
Now I'm thinking it would be better to cancel my order and just go buy what's in the stores as there's an up to three week's estimated delay to receive my CTO machine, and in light of this thread I realize there is a real risk that I'd need another machine shipped all the way from China again. This is simply unacceptable service for a high end product!
Ironically if you order the most expensive configuration, you get the worst service.
Aside from the inconvenience to customers, is this the most cost effective for Apple and environmentally friendly solution to ship every single CTO machine one-by-one around the world from China?
Now I'm thinking it would be better to cancel my order and just go buy what's in the stores as there's an up to three week's estimated delay to receive my CTO machine, and in light of this thread I realize there is a real risk that I'd need another machine shipped all the way from China again. This is simply unacceptable service for a high end product!
Agree completely - especially now that it's so easy to change the hard drives, why not just stock all 3 processor models in the shops and swap the hard drive if the customer wants a better model.
I know in the past they've had various models in retail stock, but this time around I got the impression they'd never get the top end models in the stores.
Hi,
I had macbook pro for couple of weeks but have to return it as it has random freezes/crashes, going to sleep and waking up doesn't always work, requiring hard reset and left side fan started to making an annoying noise.
My plan is to wait and see what happens and maybe get another one at some point in time. iMac at work which has seen a lot more heavy duty work on it done never crashed. I'm assumiing there is some quality control issues atm.
Also the sleep/wake up problems have got to be something with power states and software being a bit half baked.
I enjoyed the machine otherwise and will be looking forward to the time i can get another one that works.
I had macbook pro for couple of weeks but have to return it as it has random freezes/crashes, going to sleep and waking up doesn't always work, requiring hard reset and left side fan started to making an annoying noise.
My plan is to wait and see what happens and maybe get another one at some point in time. iMac at work which has seen a lot more heavy duty work on it done never crashed. I'm assumiing there is some quality control issues atm.
Also the sleep/wake up problems have got to be something with power states and software being a bit half baked.
I enjoyed the machine otherwise and will be looking forward to the time i can get another one that works.
i seen a lot of returning this now.
Many i know personally are too saying there having many strange issues with the new one
I'm still deciding between the 17' still up there in the product line and the mid range new one.
But i have heard so many things about it im worried.
Then again, it's new and there always is hiccups with new products but when its of such price.... it should not be happening.
ML
Many i know personally are too saying there having many strange issues with the new one
I'm still deciding between the 17' still up there in the product line and the mid range new one.
But i have heard so many things about it im worried.
Then again, it's new and there always is hiccups with new products but when its of such price.... it should not be happening.
ML
I have returned mine recently, waiting for the delivery of the new one.
I had 2 issues:
- My trackpad: Sometimes it will not register clicks.
- The screen: when scrolling up/down in safari some horizontals lines appeared and it looked like a distortion within these lines.
Now I'm back to the old powerbook 1Ghz. Annoying.
I had 2 issues:
- My trackpad: Sometimes it will not register clicks.
- The screen: when scrolling up/down in safari some horizontals lines appeared and it looked like a distortion within these lines.
Now I'm back to the old powerbook 1Ghz. Annoying.
Those dark bands showed up on my brand new MBP display when I sat it too close to my desktop PC monitor. The problem was that I have an old CRT monitor that I use for graphics work and the two aren't compatible I guess. Now I keep my MBP and my CRT monitor at least 3 feet apart.
Mattel specified for cheap, lead paint.
I'm not defending China, I don't like the attitude a lot you guys have here where if there's anything wrong with your Apple computer, it's China's fault. It's a bit like blaming Iraq for 9/11. For instance, the LCD panels in your Macbooks aren't even Made in China, they are usually Made in Korea, Taiwan and Thailand. China isn't responsible for your dead pixels and shoddy contrast levels, Apple is for specifying shoddy parts to be assembled.
I got a noisy left fan too on my mbp. It sounds like a fan isn't tight like a rattling. I also have the crooked f keys, loose battery cover. I'm at school right now and I'm going to head straight for the apple store when I go home this coming weekend. It'll be 13 days but I couldn't go back since I got it, so I hope they understand.
Question should I run smc fan control to show them the noisy fan, or should I just run spore or wow? The noisy only comes from after 3000rpm
Question should I run smc fan control to show them the noisy fan, or should I just run spore or wow? The noisy only comes from after 3000rpm
I've heard several people say they have trouble with their trackpad. I think the trouble is that apple claims that the whole trackpad is the button. OK, maybe it is but the "button" is attached hard at the top to act as pivot. Pushing on the bottom of the button (in a traditional manner) works well. You can push in the middle too but the higher you try, the poorer it works. Don't get me wrong, I love it but I wish I'd never been told I could push it anywhere.
They can max out the processor using terminal when you visit. I think it's something like:
yes > /dev/null
You open two separate terminal windows and run this in each and it will max both cores. When finished just quit terminal.
I returned my first MBP because the battery cover was loose/sticking out. Those dang covers. Anyways... I am on my second MBP and it's perfect (except for a slightly dimmed section of LEDs in the bottom right corner of the screen... I can deal with it though.. I'm not going to risk another exchange)
Crooked function keys. Scratched in the top cover.
Spent a week dealing with two "genius" and one wanted to tear it apart and replace the defective parts on the spot, and the other wanted to spend two weeks with it while it was being repaired. The option provided was for me to order a new one and return this one when it arrived.
Other than the cosmetic issues, this unit functions great.
A strongly worded letter to Apple's "sjobs" e-mail address about the QA and my frustrations resulted in a response, and hopefully action this week.
Spent a week dealing with two "genius" and one wanted to tear it apart and replace the defective parts on the spot, and the other wanted to spend two weeks with it while it was being repaired. The option provided was for me to order a new one and return this one when it arrived.
Other than the cosmetic issues, this unit functions great.
A strongly worded letter to Apple's "sjobs" e-mail address about the QA and my frustrations resulted in a response, and hopefully action this week.