What you are saying is that one should be satisfied buying a computer that is completely inflexible and that if one needs more RAM or bigger SSD in the future, the solution is to buy another computer.
Something like that, yes. I don't think however that I said that one should be satisfied, its just that most people are.
Also, upgrading the RAM is not nearly as difficult as you make it to be and doesn't need a technician. My non-tech-savvy mother was able to upgrade the RAM on her Asus laptop by removing the back cover and replacing the RAM.
I was talking specifically about professional environment, and even more specifically, about my professional experience as someone who runs the IT aspect of this environment. People are paid to do their work, not tinker around with work machines. For home user, its obviously a different thing. On the other hand, if a home users computer starts to lag playing movies, playing games or processing excel tables, upgrading from 8GB to 16GB is very unlikely to do them any good.
P.S. I think that we both made our personal feelings about the matter fairly clear. In the end, everyone needs to choose the tools that do one wants them to do. For me, upgradeability is probably the least important feature in a computer, so as long as Apple caters to my professional and personal needs in a computing tool, I will continue buying their products, even if they become absolutely sealed. Users who absolutely need upgradeability should give their feedback to Apple and ultimately, vote with their money. I am sure that if a critical mass of Apple customers wants upgradeability, they will certainly be heard.
P.P.S. My bicycle is also not user-serviceable for the most part 🙂 At the same time, its super-silent and virtually maintenance-free. So I guess I'm just that type of guy. On the other hand, I love maintaining the chain on my motorcycle and otherwise tinkering with it. Go figure.
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