This has happened to me multiple times. I will ask a question (always about tech) - I am not the most tech-literate person, despite my being on this forum - and then I will have waves of responses by users calling me lazy, asking why I didn't find the answer myself, claiming I want to be "spoon fed" answers. No empathy for the fact that maybe I did look for the answer myself elsewhere and couldn't find it or might have overlooked it or misunderstood it. I've been here since 2011 and it makes me not want to frequent the forums, or at the least not want to ask questions, which I thought this forum was for. In summary, the forum culture is toxic and hostile for asking questions and I wonder what can be done about it. I can't imagine people completely unfamiliar with Apple and tech being comfortable asking questions.