I just checked the page for qualifying refurbished Macs for the up-to-date program (http://www.apple.com/macosx/uptodate/macosx-upgrade-qualifying-refurbished-systems.html), and I realized that the one I just got isn't eligible. While $30 isn't going to break the bank, why would a late model MBP not be eligible for this upgrade? Anyone have any thoughts about that? Is there an explanation somewhere for this?
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Why are some MBPs not eligible for the Snow Leopard upgrade (June 2009)
- Thread starter reubs
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As I understand it, all of the newer ones do - specifically those released after snow leopard was announced. If you have an older MBP it won't qualify.
I got the 15.4" 2.53 Ghz MBP with 4 GB of RAM, model # FC118LL/A. It's not there, and I'm not sure why. When I do the "up-to-date" tool online, my serial number isn't recognized, either. I called Apple to talk about it, and I swear I think the folks they have working the 800 number and the Apple Chat desks are complete idiots.
Check again .. thats the one I got about 1.5 months ago and I just ordered the $9.95 Snow Leopard the other day.
Joe
Hmm. I just got off of Apple Chat, and they told me that I do not qualify for up-to-date. I guess they figure saving $250 off the price of a relatively new computer means I can spring the extra $20 to get SL at full street value.
Oh, well.
Oh, well.
I don't know if refurbs are disqualified or not as you didn't say why you were disqualified, however it could be another situation, the person that owned your Macbook before you may have qualified your serial number and ordered Snow Leopard before returning it. In this case you wouldn't be able to qualify it again.
Very logical explanation. Impressive!!
Very profound of you to do nothing but offer your sarcasm.
Very profound of you to do nothing but offer your sarcasm.
Sorry but it wasn't sarcasm. It was a compliment.
I don't know why I'm not qualified, either. The model number for my particular model is not eligible via the page that I linked in my original post. Why that's the case, I don't know.
Anyway, no huge deal. Just didn't want to spend full retail if I could get it for $10.
My apologies for misunderstanding you but why did you stick your tongue out at me after you complimented me?
My apologies for misunderstanding you but why did you stick your tongue out at me after you complimented me?
Bad use of avatars I suppose.. I thought the tounge thing was just being funny.
Which I thought it was I guess..
But being on topic. Has the OP researched his serial number?. The logic board could have been replaced and booted it out of the database.
It doesn't matter what has been repaired on a refurb, it gets a brand new part number and serial number before it is re-sold.
Apple said:
http://store.apple.com/Catalog/US/Images/apple_certified.html
I would ring Apple and get them to sort it. There is no reason why it should not be eligible, it even links to the up-to-date program on the product page.
Only Macs announced the day or after the day Snow Leopard was announced to be released (ei WWDC) are eligible. All Macs prior to that are not (ei Late 2008 or early 2009 Mac revisions) qualified for the Up-To-Date Program.
The one the OP bought is one of the mid 2009 models. He bought a refurb of the 15" with non-removable battery and SD card slot. I would recommend giving Apple another call and at least get a straight answer as to why it's not eligible, if it is in fact that refurbs are not eligible regardless when they were made then it's no biggie, just pay the $29.
Not true.
Here's a list of the models that qualify. Many of them were updated well before WWDC but are still eligible for the up-to-date program.