A large of part of the apple experience, for me at least, is the way the company treats it's clients. I have never come away from a contact with apple, be it on the phone or via email and felt like banging my head on the wall. Which is how communicating whith most other large companies leaves me feeling. I just spent a good bit over two grand on a new iMac which ordered on the phone. There was no being kept in a que, or going round and round in an automated switchboard, the chap selling me it just asked for my apple email address, called me by my first name, and asked me no more footling questions about my postcode etc. When I told him I was paying with someone else's credit card he said that was no problem. Every other company would want to speak to the card holder, and then they would refuse to send the computer to any address but the cardholders. It's not just apple computers that 'just work', it is also apple itself.
Oh yes and the nice chap then sent me his own work switchboard number and name to contact if I had any problems, and then he gave me iworks, the magic trackpad, and the apple charger for free.
That is why I love apple.
Oh yes and the nice chap then sent me his own work switchboard number and name to contact if I had any problems, and then he gave me iworks, the magic trackpad, and the apple charger for free.
That is why I love apple.