Wifi sync stopped suddenly Mac doesn't see iPhone/iPad

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Xenious, Oct 14, 2016.

  1. Xenious, Oct 14, 2016
    Last edited: Oct 15, 2016

    Xenious macrumors 6502a

    Joined:
    Mar 22, 2004
    Location:
    Texas, USA
    #1
    After I rebooted earlier this week my iPhone and iPad vanished from the devices list in iTunes. If I plug them in via lightning cable it shows up and works. It disappears the moment I unplug it. It has been working fine for years across multiple iPhones up to a few days ago.

    The Facts:
    iPhone 7 running 10.0.2
    iPad mini 2 running 10.0.2
    Mac Pro (early 2008) running El Capitan 10.11.6
    iTunes 12.5.1.21
    Wireless router is Airport Time Capsule (A1470 - 5th Gen - firmware 7.7.7)

    Troubleshooting steps taken:
    Multiple reboots of the Mac and both devices
    Reboot of Airport Time Capsule
    Multiple restarts of iTunes
    Disabling and re-enabling wifi sync on each device
    Forget and rejoin wifi network on both devices and Mac
    Unplug ethernet and use wifi only on Mac

    None of the above had a positive result. I feel like I'm back in the stone ages having to actually plug a device in. Any ideas wise friends???
     
  2. iThingsGurl macrumors 6502a

    iThingsGurl

    Joined:
    Dec 3, 2014
    Location:
    Canada
    #2
    Coincidentally, I'm having the same problem since the past couple of days (or the past week?). Only I'm running Sierra. I've been too busy to troubleshoot though.
     
  3. Xenious thread starter macrumors 6502a

    Joined:
    Mar 22, 2004
    Location:
    Texas, USA
    #3
    OS and iOS upgrades today did not change the situation. Wifi sync is still not working for me
     
  4. iThingsGurl macrumors 6502a

    iThingsGurl

    Joined:
    Dec 3, 2014
    Location:
    Canada
    #4
    Just checked. Same here. This is annoying.
     
  5. iThingsGurl macrumors 6502a

    iThingsGurl

    Joined:
    Dec 3, 2014
    Location:
    Canada
    #5
    Does 12.5.3 fix it for you yet? It doesn't for me.
     
  6. addamas macrumors 6502

    addamas

    Joined:
    Apr 20, 2016
    #6
    On Windows it needs to restart Bonjour service and restart iTunes - then it find iPhone
     
  7. Xenious thread starter macrumors 6502a

    Joined:
    Mar 22, 2004
    Location:
    Texas, USA
    #7
    No change on 12.5.3.17
     

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