Will an Apple Genius put a screen protector on for me?

[Steve686]

Aventura has an extra-demanding clientele because it's mostly Central/South Americans who patronize the store. To afford Apple products in many of those countries, you're upper class. Full stop.

Apple is a middle-upper level luxury brand in America, like Lexus or BMW for cars. To south/Central Americans, it's more like Ferrari or Rolls. When they shop they expect and demand the highest level of service and treatment, and I can say the local Apple stores do a very good job handling it. This ain't Minnesota-nice around here, customers from abroad are tough and expect excellence, to say nothing of the invariable language barriers. Any South Floridian who has worked retail knows all too well that when you're handling three customers at once, and one speaks Russian, another Spanish and the third Portuguese... You're earning your money.

Have you seen when "they" come in with suitcases and fill them up with Apple products to go back home and sell for mega profit?

Ya, this Apple Store is the highest trafficked store in the Mall, and I would say, all of South Florida. And just by frequenting this store about once a week, my guess would be the mix is 75% non-US citizen and 25% US citizen.

 

[kovey]

I thought Apple had a special dust-free room that they used to install screen protectors. Is that not true?

No such thing exists outside of a vacuum somewhere in lab. Seriously.. how do you think they would have such a thing?

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The Genius Room (in the back of house, where they do product repairs) is supposed to be dust-free, if that's what you're thinking of.

Literally the moment a person enters a room, it's not dust-free. If the genius is wearing clothing, has hair or skin, it's not a dust-free environment. Dust-free exists only in highly controlled lab environments.

 

[Blackstick]

Have you seen when "they" come in with suitcases and fill them up with Apple products to go back home and sell for mega profit?

Ya, this Apple Store is the highest trafficked store in the Mall, and I would say, all of South Florida. And just by frequenting this store about once a week, my guess would be the mix is 75% non-US citizen and 25% US citizen.

Oh for sure, that was incredibly commonplace... very few contracted phones sold ever - "desbloqueado por favor" was the routine.

Toward the end of my tenure as a Genius, I was supporting about 80% of my customers in Spanish and Google-Translated Russian & Portuguese. And the 75% Macs / 25% iPods I started with in 2007 had become 85% iPhone / 15% The Rest. I found a place that still uses actual computers, offers weekends/nights off and has English speaking customers, the corporate world

 

[erzhik]

The Genius Room (in the back of house, where they do product repairs) is supposed to be dust-free, if that's what you're thinking of.

Dust-free rooms exists only in highly secured labs. Unless you want a cancer researcher to put it on, there is no such thing as dust-free environment. But it's easy to do it at home with a can of compressed air.