Will Apple Replace?


Gav2k

macrumors G3
Jul 24, 2009
9,218
1,584
If you have apple care plus then your covered.

If you haven't and try to go down the out of warranty replacement route you may run into issues as the device has to be 'serviceable'
 

gnasher729

macrumors P6
Nov 25, 2005
16,512
3,103
If you paid for applecare, then why wouldnt they? That is kind of the point of it no?
I think AppleCare Plus would pay for "accidental damage". I'd really like to know what accident this was. Accidentally putting the iPhone on your camp fire instead of the marshmallows?
 

Tthomas612

macrumors 65816
Original poster
Aug 24, 2013
1,309
273
Crazy ex girlfriend?

Wouldn't hurt to go down to your local Apple store and find out.
It's an anger management story lol

----------

I think AppleCare Plus would pay for "accidental damage". I'd really like to know what accident this was. Accidentally putting the iPhone on your camp fire instead of the marshmallows?
It's my brothers phone. He was trying to take his phone out if his otter box to put a Zagg glass protector on it. Somehow he cracked the screen. He got mad that it cracked and threw it across his yard. When he did it hit his garage. This is what happened.

Wasn't ran over by a car.

And I'm not a troll.
 
Last edited by a moderator:

eyoungren

macrumors Core
Aug 31, 2011
21,187
13,026
ten-zero-eleven-zero-zero by zero-two
It's my brothers phone.
You had me worried there for a moment!

You just got the new 5s, I thought maybe it had come to a quick, sudden and very bad end. Sorry that happened to your brother's phone but glad it didn't happen to yours.

As has been mentioned, if AC+ was bought Apple will replace for $99. You get two ADH allowances. After that, Apple won't cover accidental damage anymore.
 

eelw

macrumors 6502a
Sep 19, 2012
630
26
Hmm, throwing it out of fit of rage is hardly accidental damage.
 

Tthomas612

macrumors 65816
Original poster
Aug 24, 2013
1,309
273
You had me worried there for a moment!

You just got the new 5s, I thought maybe it had come to a quick, sudden and very bad end. Sorry that happened to your brother's phone but glad it didn't happen to yours.

As has been mentioned, if AC+ was bought Apple will replace for $99. You get two ADH allowances. After that, Apple won't cover accidental damage anymore.
Lol yeah not mine. I literally baby my phone lol.
 

Decimotox

macrumors 6502a
Jul 8, 2013
596
323
I just have to laugh at this if he threw it a second time out of anger. Really a smart move.

If there's AppleCare, yeah he can get it replaced
 

Tthomas612

macrumors 65816
Original poster
Aug 24, 2013
1,309
273
Hmm, throwing it out of fit of rage is hardly accidental damage.
Hello Mr. Fraud did I ever claim it was accidental??

----------

I just have to laugh at this if he threw it a second time out of anger. Really a smart move.

If there's AppleCare, yeah he can get it replaced
I agree I literally lmao'd when he told me.
 

eelw

macrumors 6502a
Sep 19, 2012
630
26

eyoungren

macrumors Core
Aug 31, 2011
21,187
13,026
ten-zero-eleven-zero-zero by zero-two
If its malicious damage, I don't see why they can't reject a claim.
I recognize your point and agree with you. The contract does not use the words "malicious" or "intentional". And Apple would be well within it's rights if it knew to reject this.

But as you've acknowledged, they really don't. If it's something right out in front of them that they cannot ignore that's one thing. But generally they do not ask questions.