Will Apple Replace?

Discussion in 'iPhone' started by Tthomas612, Apr 4, 2014.

  1. Tthomas612 macrumors 65816

    Tthomas612

    Joined:
    Aug 24, 2013
    Location:
    Lexington, Ky
    #1
    Will Apple replace this phone for accidental demage?
     

    Attached Files:

  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    :eek::eek::eek:

    I'd say the odds are against you, but give a shot, you never know.
     
  3. PsstGreek macrumors 68040

    PsstGreek

    Joined:
    Oct 21, 2010
    Location:
    Tampa Bay
    #3
    Crazy ex girlfriend?

    Wouldn't hurt to go down to your local Apple store and find out.
     
  4. chrf097 macrumors 68040

    chrf097

    Joined:
    Dec 16, 2011
  5. The Doctor11 macrumors 603

    The Doctor11

    Joined:
    Dec 15, 2013
    Location:
    New York
    #5
    Me too!!!

    ----------

    Do you have apple care? If you do I think they will you you don't I think they probably will for $269
     
  6. ABC5S macrumors 68040

    ABC5S

    Joined:
    Sep 10, 2013
    Location:
    Florida
  7. PM-Performance macrumors 6502

    Joined:
    Feb 12, 2012
    #7
    If you paid for applecare, then why wouldnt they? That is kind of the point of it no?
     
  8. akron0488 macrumors member

    Joined:
    Nov 21, 2013
    #8
    Probably actually. Either way you'll be paying though. Without AC you're looking at about 300 or so. With I'm not sure...100 or 129?
     
  9. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #9
    If you have apple care plus then your covered.

    If you haven't and try to go down the out of warranty replacement route you may run into issues as the device has to be 'serviceable'
     
  10. firedept macrumors 603

    firedept

    Joined:
    Jul 8, 2011
    Location:
    Somewhere!
    #10
    Might even be a slight bit beyond crazy, maybe even a little psychotic?
     
  11. gnasher729 macrumors P6

    gnasher729

    Joined:
    Nov 25, 2005
    #11
    I think AppleCare Plus would pay for "accidental damage". I'd really like to know what accident this was. Accidentally putting the iPhone on your camp fire instead of the marshmallows?
     
  12. Decimotox, Apr 4, 2014
    Last edited by a moderator: Apr 4, 2014

    Decimotox macrumors 6502a

    Joined:
    Jul 8, 2013
  13. ionjohn, Apr 4, 2014
    Last edited by a moderator: Apr 4, 2014

    ionjohn macrumors 65816

    ionjohn

    Joined:
    Jun 5, 2013
    Location:
    Canada
    #13
    I ran over my 4S with my mom's car, the screen cracked a little but nothing like that :eek:
     
  14. Tthomas612, Apr 4, 2014
    Last edited by a moderator: Apr 4, 2014

    Tthomas612 thread starter macrumors 65816

    Tthomas612

    Joined:
    Aug 24, 2013
    Location:
    Lexington, Ky
    #14
    It's an anger management story lol

    ----------

    It's my brothers phone. He was trying to take his phone out if his otter box to put a Zagg glass protector on it. Somehow he cracked the screen. He got mad that it cracked and threw it across his yard. When he did it hit his garage. This is what happened.

    Wasn't ran over by a car.

    And I'm not a troll.
     
  15. kupkakez macrumors 68000

    kupkakez

    Joined:
    Apr 4, 2011
  16. Tthomas612 thread starter macrumors 65816

    Tthomas612

    Joined:
    Aug 24, 2013
    Location:
    Lexington, Ky
    #16
    It truly sucks. I told him he needs to seek help.

    ----------

    So do you think I'll have to pay the oow cost? I'm fine with that as long I get it replaced
     
  17. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #17
    You had me worried there for a moment!

    You just got the new 5s, I thought maybe it had come to a quick, sudden and very bad end. Sorry that happened to your brother's phone but glad it didn't happen to yours.

    As has been mentioned, if AC+ was bought Apple will replace for $99. You get two ADH allowances. After that, Apple won't cover accidental damage anymore.
     
  18. eelw macrumors 6502a

    eelw

    Joined:
    Sep 19, 2012
    #18
    Hmm, throwing it out of fit of rage is hardly accidental damage.
     
  19. eyoungren, Apr 4, 2014
    Last edited by a moderator: Apr 4, 2014

    eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #19
    Apple doesn't ask questions on the two ADHs you get if you get AC+. All they care about is their $99.
     
  20. rablat macrumors 6502a

    rablat

    Joined:
    Oct 8, 2007
    Location:
    Classified NSA intel
    #20
    Thank you Dr Fraud, if it's under AppleCare + it doesn't really matter.
     
  21. Tthomas612 thread starter macrumors 65816

    Tthomas612

    Joined:
    Aug 24, 2013
    Location:
    Lexington, Ky
    #21
    Lol yeah not mine. I literally baby my phone lol.
     
  22. Decimotox macrumors 6502a

    Joined:
    Jul 8, 2013
    #22
    I just have to laugh at this if he threw it a second time out of anger. Really a smart move.

    If there's AppleCare, yeah he can get it replaced
     
  23. Tthomas612 thread starter macrumors 65816

    Tthomas612

    Joined:
    Aug 24, 2013
    Location:
    Lexington, Ky
    #23
    Hello Mr. Fraud did I ever claim it was accidental??

    ----------

    I agree I literally lmao'd when he told me.
     
  24. eelw macrumors 6502a

    eelw

    Joined:
    Sep 19, 2012
    #24
    Umm............

    ----------

    Yes and no. If its malicious damage, I don't see why they can't reject a claim. But yeah generally it's pay us the money and here's a replacement device.
     
  25. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #25
    I recognize your point and agree with you. The contract does not use the words "malicious" or "intentional". And Apple would be well within it's rights if it knew to reject this.

    But as you've acknowledged, they really don't. If it's something right out in front of them that they cannot ignore that's one thing. But generally they do not ask questions.
     

Share This Page