- Aug 24, 2013
Yes and no. If its malicious damage, I don't see why they can't reject a claim. But yeah generally it's pay us the money and here's a replacement device.
Yes that's my mistake, but I do realize him throwing the phone and hitting the garage is not accidental by any means. It started out as accidental and turned into malicious damage. I honestly think you took what I typed wrong. I wasn't saying it was accidental, but if I told them it was accidental. I do understand where you're coming from though
That said in order for me to get it replaced I could tell them it was dropped and ran over by a car. As long as it would get replaced. Like I said I don't care about the replacement fee
I recognize your point and agree with you. The contract does not use the words "malicious" or "intentional". And Apple would be well within it's rights if it knew to reject this.
But as you've acknowledged, they really don't. If it's something right out in front of them that they cannot ignore that's one thing. But generally they do not ask questions.
In this case I'm honestly not seeing a reason why they would not replace the phone. I mean I don't have intentions of telling them that he threw it and it hit the garage.