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I wasted time with the confusing upgrade/trade-in. The rep I spoke to said they are working on a way to allow current customers the ability to upgrade without going into the store to trade-in and admitted it's confusing so many iPhone customers. It was so simple with her.
 
Quick question so xfinity I know have ultra wide 5G so does the iPhone show just 5G or with the uw?
 
I ordered my IPhone 12 pro max in gold on November 12th with a b/o date being November 27th then changing to December 11th. Received an email from Fed ex today saying it’s shipped out and will be here November 27th. So they are receiving them in.
 
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I placed my Pacific Blue 12 Pro Max on Nov. 21 and its ship date is listed for Dec. 11. Glad you're getting yours early!
 
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Just ordered my wife A 12 pro max after the fact she loved mine lol. It’s estimated delivery is dec 18 since its currently on backorder.... hopefully it comes sooner! I just hope it comes before Christmas =p
 
Hi @Mzsunshine69 i have the same estd delivery date for today and now they are telling me they still don’t have the phone restocked so I won’t be receiving it they didn’t provide me a need estimated date. Did you receive any update on your end
 
Last year I got my iPhone 11 Pro Max in an Xfinity store on launch day. This year, the store didn’t have any 12 Pro Max In stock. For anyone who has ordered from Xfinity’s online store over the last 2 years. Did you ever get your iPhone earlier than the date they expected it to ship or around the date you were first told? Thanks in advance.
 
Ordered my unlocked 12 Mini last Sunday from Apple. Delivered Tuesday and popped my Xfinity SIM card in it and was good to go. 👍🏻
 
Has anyone received the gift card yet?

did you not read the fine print ?

If you purchase an new Apple phone on an existing Mobile line between October 16 and January 4, 2021, you may receive a $250 prepaid card for each Apple phone you activate. The Prepaid Card reward will be sent within 16-18 weeks of service activation. To qualify for your reward, you must maintain your Mobile services for 90 days and keep your account in good standing.



in other words none of us will get it for other 90 days or so
 
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Anyone here who ordered on Oct 26th or later get any updates? My blue 12 pro 256gb still says Null-Null with a potential ship date of 12/9.
 
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did you not read the fine print ?

If you purchase an new Apple phone on an existing Mobile line between October 16 and January 4, 2021, you may receive a $250 prepaid card for each Apple phone you activate. The Prepaid Card reward will be sent within 16-18 weeks of service activation. To qualify for your reward, you must maintain your Mobile services for 90 days and keep your account in good standing.



in other words none of us will get it for other 90 days or so
Ordered my iPhone 12 128GB as a line upgrade on October 16th and received my $250 prepaid card on 11/23. Earliest I have ever received a prepaid card from Xfinity.
 
Ordered my iPhone 12 128GB as a line upgrade on October 16th and received my $250 prepaid card on 11/23. Earliest I have ever received a prepaid card from Xfinity.
I have never seen one that fast.
I ordered mine on Oct. 18th, received the phone on Nov. 24th and was told it would be 90 days before I receive the card.
My billing says "Pending fulfillment eligibility" Dated Nov. 23rd.
Christmas would be nice.
 
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