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Carrier Xfinity Mobile iPhone 12 / 12 Pro / 12 Pro Max Pre-Order / Order Status / Delivery Thread (2020)

Scarpad said:
My phone the mini is coming today from apple I bought it unlocked. I’m currently running an XS max on Xfinity. I take I just cannot put the sim into the mini when it arrives I have to get another sim? Anyone have any idea, contacting xfinity is not easy
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BECAUSE THE NEW PHONES RUN ON 5G YOU WILL NOT BE ABLE TO USE YOUR CURRENT SIM. DO A CHAT WITH XFINITY OR GO INTO THE STORE AND GET A 5G SIM CARD. ALSO DO YOU THINK THE MINI IS GOING TO FEEL SMALLER IN YOUR HANDS COMING FROM XS MAX?
 
Scarpad said:
My phone the mini is coming today from apple I bought it unlocked. I’m currently running an XS max on Xfinity. I take I just cannot put the sim into the mini when it arrives I have to get another sim? Anyone have any idea, contacting xfinity is not easy
Click to expand...

I just got an unlocked 12 Pro on launch day ordered directly from apple. I did use my old sim from my 11 Pro for a few days. It worked fine. I did eventually go to a Xfinity Store and got a new sim.
 
NurseMeek said:
BECAUSE THE NEW PHONES RUN ON 5G YOU WILL NOT BE ABLE TO USE YOUR CURRENT SIM. DO A CHAT WITH XFINITY OR GO INTO THE STORE AND GET A 5G SIM CARD. ALSO DO YOU THINK THE MINI IS GOING TO FEEL SMALLER IN YOUR HANDS COMING FROM XS MAX?
Click to expand...
I hope it does I’ve been wanting a smaller phone for awhile
 
sst 23 said:
I just got an unlocked 12 Pro on launch day ordered directly from apple. I did use my old sim from my 11 Pro for a few days. It worked fine. I did eventually go to a Xfinity Store and got a new sim.
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So is it just 5g I’ll be missing?
 
if that's the case why do they supply you with a new updated SIM card if you already have one?
 
but the email says if you use the old sim you won't get all the benefits so use the new one
 
NurseMeek said:
if that's the case why do they supply you with a new updated SIM card if you already have one?
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Because they are inefficient probably. I got a 12 Pro on launch day. My old SIM worked completely fine and got 5G. I eventually moved to the new SIM “just in case” but it made zero difference in speeds or functionality. I won’t switch again.
 
justabrake said:
but the email says if you use the old sim you won't get all the benefits so use the new one
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Because someone in Marketing wrote that email. It’s baseless from my experience. I wouldn’t worry about it unless you have a really old SIM or are noticing no 5G in areas you should be getting it.
 
frumpy16 said:
(Or use the one you already have which is what most people do)
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you are basically saying what Im saying. he may not have a previous sim which is why he probably brought a unlocked phone. He has to find a provider to get a sim from
 
Just received!!! Good luck guys!! Hope you all receive your phones ASAP!!
image.jpg
 
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Got mines around 3pm and having a issue with activation. so Im on hold which is about 3-4 hr holds
 
No way!! What kind of issue is it?! Unfortunately I won’t be able to activate mine until I get home from work which is around 945
 
Rxromo said:
No way!! What kind of issue is it?! Unfortunately I won’t be able to activate mine until I get home from work which is around 945
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I tried to use my original 4G sim and It would not activate then I put the 5G SIM card in and It worked
 
Well my mini is in hand, but I can’t activate on xfinity because it keeps saying I have the wrong PIN for my old AT&T account. I’ve called att 4x and xfinity once. Very frustrating.
 
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Iphone Pro Max 128GB Graphite ordered nov 6th at 10am, still doesnt even show shipping from XM. Went to two stores nearby to try and pick up the device in store and then return the pre-order one, both stores did not have them in stock, the one store that did 40 mins away sold it 15 minutes before i arrived. This is ridiculous...
 
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Lupothepilot said:
Iphone Pro Max 128GB Graphite ordered nov 6th at 10am, still doesnt even show shipping from XM. Went to two stores nearby to try and pick up the device in store and then return the pre-order one, both stores did not have them in stock, the one store that did 40 mins away sold it 15 minutes before i arrived. This is ridiculous...
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I'm in the same boat. Ordered on the 6th early morning and still hasn't shipped. According to the chat agent, he/she said there was a shortage of blue 256g iphone pro max..... Freaking BS! Couldn't get a shipping date out of them😡
 
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