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iPad - poor, poor quality control :(

C

CCCP

macrumors newbie
Original poster
Sep 6, 2010
10
0
Hello MacRumors,

I love the iPad except for three things: dead pixels, yellow screen issues and dust particles under the screen.

I'm on my fifth (5th) iPad... :(

1st iPad: Got it about 14 days after the official release date in USA via Borderlinx. 4 dead pixels in the middle of the screen. Sold it and ordered a new one from USA via Borderlinx.

2nd iPad: 3 dead pixel and several dust particles under the screen. Sold it and ordered a new one one from USA via Borderlinx.

3rd iPad: 5 dead pixels, yellow screen issue and several dust particles under the screen. Sold it and ordered a new one one from USA via Borderlinx.

4th iPad: 1 Dead pixel and dust particles under the screen. Sold it and order a new one but this time from Germany (because they just released it there).

5th iPad: My current iPad. 1 Dead pixel and several dust particles. I'm going to sell this one as well.

I'm not going to buy another iPad until Apple decides to release it in my country so I can buy it in a locale store and test it before purchase.

Edit: My 5th iPad.

myipad.jpg


Edit 2: Dust particle under the screen, dead pixel (or more like partial dead pixel) and some more dust particles under the screen.

ipaddustdeadpixeldust.jpg
 
Given you say its not available in your country is it possible you have been sold "B" grade stock eg: returned goods?

Seems odd to have that many problems :(
 
Where do you live? I got mine a couple of days ago and its impeccable.
 
Who are borderlinx? Are they brand new, shrink-wrapped unopened official stock that you've been buying? As you haven't returned it to them for a refund, rather than selling them on, makes me think you have been buying what other people have already tried and decided they don't like - probably doing exactly the same as what you're doing.
 
henrikrox said:
So you are selling faulty ipad? Thats poor poor by you.
Click to expand...

If he's importing them what else can he realistically do? Shipping back to the US would be expensive and the local Apple Store wont touch them.

So what if he's selling them, if the buyers aren't happy I'm sure they'll let him know.
 
CCCP said:
Hello world,

I love the iPad except for three things: dead pixels, yellow screen issues and dust particles under the screen.

I'm on my fifth (5th) iPad... :(

1st iPad: Got it about 14 days after the official release date in USA via Borderlinx. 4 dead pixels in the middle of the screen. Sold it and ordered a new one from USA via Borderlinx.

2nd iPad: 3 dead pixel and several dust particles under the screen. Sold it and ordered a new one one from USA via Borderlinx.

3rd iPad: 5 dead pixels, yellow screen issue and several dust particles under the screen. Sold it and ordered a new one one from USA via Borderlinx.

4th iPad: 1 Dead pixel and dust particles under the screen. Sold it and order a new one but this time from Germany (because they just released it there).

5th iPad: My current iPad. 1 Dead pixel and several dust particles. I'm going to sell this one as well.

I'm not going to buy another iPad until Apple decides to release it in my country so I can buy it in a locale store and test it before purchase.
Click to expand...

I don't believe this at all.
 
Why would you order one from Germany? Nothing special about them there? And they've been out there for a good few months..

EDIT: I too don't believe this.. Why would you sell it when you'd be covered under warranty..
 
My only problem with my iPad is the thin rubber seal between the aluminum case and the glass screen. If I trace my finger around them, I can feel some rough areas - especially the entire bottom side.
 
If this story is true then I would question this Borderlinx company. They may buy factory defects or damaged goods and sell hem to poor suckers in countries where the iPad isn't released yet because they know people will want a way to buy them.

I don't have my iPad yet but I would think if they were that bad we would have heard a bit more about it then some random thread on a user forum.
 
I'm sorry to hear that. Not to gloat or anything but I purchased mine about two weeks ago and it had/has no build flaws. Maybe the place you're buying them from sells defective iPads.
 
coolwater said:
My only problem with my iPad is the thin rubber seal between the aluminum case and the glass screen. If I trace my finger around them, I can feel some rough areas - especially the entire bottom side.
Click to expand...

I have that problem, too, with the most prominent area on mine being the top left corner.
 
MacDawg said:
Sorry you have had a bad experience
Click to expand...

More like 5 bad experiences... ;)

Darth Maniac said:
Given you say its not available in your country is it possible you have been sold "B" grade stock eg: returned goods?
Click to expand...

No, they where all sealed and new in box.

henrikrox said:
So you are selling faulty ipad? Thats poor poor by you.
Click to expand...

No, I wrote in every single ad about the problem(s). The buyer knew what was wrong when they bought it. I lost money on each and every iPad I sold. :(

Scuby said:
Who are borderlinx? Are they brand new, shrink-wrapped unopened official stock that you've been buying? As you haven't returned it to them for a refund, rather than selling them on, makes me think you have been buying what other people have already tried and decided they don't like - probably doing exactly the same as what you're doing.
Click to expand...

Yes, they are bought straight from Apples US online store.

Borderlinx is used by private consumers to buy all sorts of products and merchandise overseas. I use Borderlinx shipping adress so Apple ship my order to that adress because they don't ship overseas. Borderlinx then send it to my home adress for a "small" fee.

I did not return them because of the shipping cost. Better to sell and try again.

sapporobaby said:
I don't believe this at all.
Click to expand...

Why?

3lionsbecks said:
+1. This is clearly a false story made up by someone who dislikes Apple.
Click to expand...

Not at all. Apple user since 1990-91 and loving it... most of the time. ;)

TheBritishBloke said:
Why would you order one from Germany?
Click to expand...

Because I don't want to wait +14 days when ordering from the US via Borderlinx. It only takes 2 days from Germany to my doorstep with UPS or DHL.

smetvid said:
If this story is true then I would question this Borderlinx company. They may buy factory defects or damaged goods and sell hem to poor suckers in countries where the iPad isn't released yet because they know people will want a way to buy them.
Click to expand...

No, Borderlinx is used as a "middle hand". I make an account at Borderlinx and get a "personal" shipping adress in the US. I order my iPad from Apple US online store and use the adress Borderlinx provided. Apple then send out my order to Borderlinx and they in return ship my order for a "small" fee to my home adress.

They are not factory defects or damaged goods, they are brand new and sealed in the original box.

Edit: I even got the "invoice" from Apple US online store.
 
CCCP said:
Apple can't have this poor quality control so it must be bad luck.
Click to expand...

Well, there have been millions of the things sold, i'd guess i've read of a few tens of people complaining about your problem on here, i don't know of anyone personally who's had any similar issues, yet you had four/five faulty iPads in a row?

Certainly something not right there - but i don't think it's Apple's quality control (at least, certainly no worse than any other company, and probably much better - there will always be a very small proportion of any product from any company with minor problems).
 
CCCP said:
Apple can't have this poor quality control so it must be bad luck.
Click to expand...

Pretty much, yeah.

Your anecdotal experience sucks but given the massive amount of scrutiny that Apple undergoes every day if there were an issue, we'd know.

I'm not sure if you're lying or incredibly unlucky, but this story basically boils down to:

"Cool story, bro."
 
CCCP said:
Hello MacRumors,

I love the iPad except for three things: dead pixels, yellow screen issues and dust particles under the screen.

I'm on my fifth (5th) iPad... :(

1st iPad: Got it about 14 days after the official release date in USA via Borderlinx. 4 dead pixels in the middle of the screen. Sold it and ordered a new one from USA via Borderlinx.

2nd iPad: 3 dead pixel and several dust particles under the screen. Sold it and ordered a new one one from USA via Borderlinx.

3rd iPad: 5 dead pixels, yellow screen issue and several dust particles under the screen. Sold it and ordered a new one one from USA via Borderlinx.

4th iPad: 1 Dead pixel and dust particles under the screen. Sold it and order a new one but this time from Germany (because they just released it there).

5th iPad: My current iPad. 1 Dead pixel and several dust particles. I'm going to sell this one as well.

I'm not going to buy another iPad until Apple decides to release it in my country so I can buy it in a locale store and test it before purchase.

Edit: My 5th iPad.

myipad.jpg
Click to expand...

I call BS on this. Post your pictures with all of your five iPads with these defects. Also, it is your fault that you started to run to another countries and purchased an iPad before it was released it on your country.
 
hcho3 said:
I call BS on this. Post your pictures with all of your five iPads with these defects. Also, it is your fault that you started to run to another countries and purchased an iPad before it was released it on your country.
Click to expand...

I can't post pictures of 5 iPads because I only hade one iPad at a time.

So it's my fault that Apple ships units with dead pixels, dust particles under the screen and yellow screen issues? Yeah, right!

I can post pictures tomorrow on my dead pixel and the dust particles under the screen, when I have access to a better camera.
 
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