iPad - poor, poor quality control :(

Discussion in 'iPad' started by CCCP, Sep 6, 2010.

  1. CCCP macrumors newbie

    Sep 6, 2010
    Hello MacRumors,

    I love the iPad except for three things: dead pixels, yellow screen issues and dust particles under the screen.

    I'm on my fifth (5th) iPad... :(

    1st iPad: Got it about 14 days after the official release date in USA via Borderlinx. 4 dead pixels in the middle of the screen. Sold it and ordered a new one from USA via Borderlinx.

    2nd iPad: 3 dead pixel and several dust particles under the screen. Sold it and ordered a new one one from USA via Borderlinx.

    3rd iPad: 5 dead pixels, yellow screen issue and several dust particles under the screen. Sold it and ordered a new one one from USA via Borderlinx.

    4th iPad: 1 Dead pixel and dust particles under the screen. Sold it and order a new one but this time from Germany (because they just released it there).

    5th iPad: My current iPad. 1 Dead pixel and several dust particles. I'm going to sell this one as well.

    I'm not going to buy another iPad until Apple decides to release it in my country so I can buy it in a locale store and test it before purchase.

    Edit: My 5th iPad.


    Edit 2: Dust particle under the screen, dead pixel (or more like partial dead pixel) and some more dust particles under the screen.

  2. MacDawg macrumors Core


    Mar 20, 2004
    "Between the Hedges"
    Sorry you have had a bad experience
    I love mine
  3. Darth Maniac macrumors member

    Aug 5, 2010
    Given you say its not available in your country is it possible you have been sold "B" grade stock eg: returned goods?

    Seems odd to have that many problems :(
  4. gecis macrumors regular

    Jun 26, 2010
    Where do you live? I got mine a couple of days ago and its impeccable.
  5. henrikrox macrumors 65816


    Feb 3, 2010
    So you are selling faulty ipad? Thats poor poor by you.
  6. MacDawg macrumors Core


    Mar 20, 2004
    "Between the Hedges"
    I am sure he points out all the flaws and discounts the price accordingly :eek:
  7. EarthDawn macrumors 6502a


    Feb 18, 2008
    Long-eye Land, NY
    Hate to hear this when so many have had no issues.

    Got mine on launch day and it been a dream to use ... And man does it get used!
  8. Scuby macrumors regular

    May 16, 2010
    Who are borderlinx? Are they brand new, shrink-wrapped unopened official stock that you've been buying? As you haven't returned it to them for a refund, rather than selling them on, makes me think you have been buying what other people have already tried and decided they don't like - probably doing exactly the same as what you're doing.
  9. Kebabselector macrumors 68030


    May 25, 2007
    Birmingham, UK
    If he's importing them what else can he realistically do? Shipping back to the US would be expensive and the local Apple Store wont touch them.

    So what if he's selling them, if the buyers aren't happy I'm sure they'll let him know.
  10. sapporobaby macrumors 68000


    Sep 27, 2007
    3 earth minutes from your location....
    I don't believe this at all.
  11. 3lionsbecks Suspended


    Jul 19, 2010
    Ontario, Canada

    +1. This is clearly a false story made up by someone who dislikes Apple.
  12. TheBritishBloke macrumors 68030


    Jul 21, 2009
    United Kingdom
    Why would you order one from Germany? Nothing special about them there? And they've been out there for a good few months..

    EDIT: I too don't believe this.. Why would you sell it when you'd be covered under warranty..
  13. Consultant macrumors G5


    Jun 27, 2007
    Yup. Somehow reviewers, businesses, and real people don't have problems as described.

    Sounds like poor quality FUD.
  14. coolwater macrumors 6502a


    Jun 8, 2009
    My only problem with my iPad is the thin rubber seal between the aluminum case and the glass screen. If I trace my finger around them, I can feel some rough areas - especially the entire bottom side.
  15. nateo200 macrumors 68030


    Feb 4, 2009
    Northern District NY
    Ew one dead pixel! My new car has a scratch and dust on the windshield better take that back too.
  16. smetvid macrumors 6502

    Nov 1, 2009
    If this story is true then I would question this Borderlinx company. They may buy factory defects or damaged goods and sell hem to poor suckers in countries where the iPad isn't released yet because they know people will want a way to buy them.

    I don't have my iPad yet but I would think if they were that bad we would have heard a bit more about it then some random thread on a user forum.
  17. MikeTheRocker96 macrumors member


    Nov 2, 2009
    I'm sorry to hear that. Not to gloat or anything but I purchased mine about two weeks ago and it had/has no build flaws. Maybe the place you're buying them from sells defective iPads.
  18. ScrewTheDaisies macrumors regular

    Jun 17, 2009
    I have that problem, too, with the most prominent area on mine being the top left corner.
  19. CCCP thread starter macrumors newbie

    Sep 6, 2010
    More like 5 bad experiences... ;)

    No, they where all sealed and new in box.

    No, I wrote in every single ad about the problem(s). The buyer knew what was wrong when they bought it. I lost money on each and every iPad I sold. :(

    Yes, they are bought straight from Apples US online store.

    Borderlinx is used by private consumers to buy all sorts of products and merchandise overseas. I use Borderlinx shipping adress so Apple ship my order to that adress because they don't ship overseas. Borderlinx then send it to my home adress for a "small" fee.

    I did not return them because of the shipping cost. Better to sell and try again.


    Not at all. Apple user since 1990-91 and loving it... most of the time. ;)

    Because I don't want to wait +14 days when ordering from the US via Borderlinx. It only takes 2 days from Germany to my doorstep with UPS or DHL.

    No, Borderlinx is used as a "middle hand". I make an account at Borderlinx and get a "personal" shipping adress in the US. I order my iPad from Apple US online store and use the adress Borderlinx provided. Apple then send out my order to Borderlinx and they in return ship my order for a "small" fee to my home adress.

    They are not factory defects or damaged goods, they are brand new and sealed in the original box.

    Edit: I even got the "invoice" from Apple US online store.
  20. Scuby macrumors regular

    May 16, 2010
    In which case it sounds like you've just had incredibly bad luck. :(
  21. CCCP thread starter macrumors newbie

    Sep 6, 2010
    Apple can't have this poor quality control so it must be bad luck.
  22. Scuby macrumors regular

    May 16, 2010
    Well, there have been millions of the things sold, i'd guess i've read of a few tens of people complaining about your problem on here, i don't know of anyone personally who's had any similar issues, yet you had four/five faulty iPads in a row?

    Certainly something not right there - but i don't think it's Apple's quality control (at least, certainly no worse than any other company, and probably much better - there will always be a very small proportion of any product from any company with minor problems).
  23. SA22C macrumors regular

    Mar 10, 2010
    Top Gear Test Track.
    Pretty much, yeah.

    Your anecdotal experience sucks but given the massive amount of scrutiny that Apple undergoes every day if there were an issue, we'd know.

    I'm not sure if you're lying or incredibly unlucky, but this story basically boils down to:

    "Cool story, bro."
  24. hcho3 macrumors 68030

    May 13, 2010
    I call BS on this. Post your pictures with all of your five iPads with these defects. Also, it is your fault that you started to run to another countries and purchased an iPad before it was released it on your country.
  25. CCCP thread starter macrumors newbie

    Sep 6, 2010
    I can't post pictures of 5 iPads because I only hade one iPad at a time.

    So it's my fault that Apple ships units with dead pixels, dust particles under the screen and yellow screen issues? Yeah, right!

    I can post pictures tomorrow on my dead pixel and the dust particles under the screen, when I have access to a better camera.

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