Im gonna say it...but I have to say it....
I JUST SPENT 4 THOUSAND DOLLARS ON A TOP OF THE LINE VERSION OF THIS MACBOOK TWO MONTHS AGO!
AND IT GETS DEVALUED ALREADY?!?!?!?!
I read this and thought I must have posted this telepathicly. This really sucks. Not only did I order it day one but mine didn't arrive till December 17th. It was a 7 week wait.
Then on January 6th the last day to return it, after complaining of poor battery (I waited in an Apple Store for 2:45 minutes because apple care said go right now without an appointment) .. mine went from 100% battery to just 6% battery left by the time they saw me. Not even 3 hours? That's BS. I brought my old 17" with me and it had 27% left after the same time period and it's 5 years old.
They wouldn't take my laptop back in store and replace it with new, even though I only had it 17 days and reported the poor battery on day 2! The Genius Bar told me back on day 2 to keep records of the battery times. I did. Yet afyer 17 days their only offer was to get a refurb? After 17 days of ownership??
I went home furious.
I called the online store who I bought it from. They offered a full refund OR a brand new retail replacement. I took the brand new replacement hoping I wouldn't have to fall back on my 2011 17" laptop.
It came 2 days later directly from China - FEDEX overnight - which was really fast being how this was a custom order, being replaced by a custom order. Kudos to the online store for that!
So I get it January 8th. Same battery issue. Now what? So being desperate and hearing Kabylake the SOONEST would be 2018 second quarter I kept it.
It took apple 4 months (April 25th) to fix the macOS to run our businesses software. I work for apple as a beta tester and it still took that long.
So I finally got a functioning laptop April 25th just one month ago and NOW they are updating the laptop line up?
I'm really pissed. More so than you. I felt like they released beta hardware that struggled through April to finally work then after they figured out what's wrong NOW they release the one that works??
I saw people on here given you grief "welcome to technology..." that's not what you and I are unhappy about. Had I known there was the slightest chance there would be a new version that fixes all the problems this had I would have waited. Hell I already waited 5 years whats 6 more months. But after seeing them not do updates to their computers for 2-3 years why would anyone in their wildest imaginations think they'd suddenly care about laptops?
They should at least give us the option of refund. Especially anyone who was still waiting for one to work in January. It's not going to happen obviously just me talking. I just hope this new one doesn't come with months worth of problems like ours. That would be terrible and I don't wish that on anyone.
Joseph.