1Password Introduces $2.99/Month Plan for Individuals, With 6 Months Free at Sign-Up [Updated]

[drewcosten]

I migrated over. All my info appears to be there. I was just wondering why I don't see any sync option in the Mac app like I do with the iOS app. I also no longer see a backup option with the Mac app like I did before setting up the new account.

Ah, I understand what you're asking now. 1Password 6 is running in account-only mode on your Mac. Since 1Password accounts don't sync using Dropbox or iCloud, the options aren't visible. The same goes for backups, since those are done on our servers rather than locally on your hard drive. If you ever want to add a non-account vault and sync it using another method, just go to "1Password > Preferences... > Advanced" from the menubar in the 1Password 6 for Mac app and put a checkmark in the "Allow creation of vaults outside of 1Password accounts" checkbox and you'll be able to do so (and those options will reappear, although they'll only apply to the non-accounts vaults).

 

[Apple_Robert]

Ah, I understand what you're asking now. 1Password 6 is running in account-only mode on your Mac. Since 1Password accounts don't sync using Dropbox or iCloud, the options aren't visible. The same goes for backups, since those are done on our servers rather than locally on your hard drive. If you ever want to add a non-account vault and sync it using another method, just go to "1Password > Preferences... > Advanced" from the menubar in the 1Password 6 for Mac app and put a checkmark in the "Allow creation of vaults outside of 1Password accounts" checkbox and you'll be able to do so (and those options will reappear, although they'll only apply to the non-accounts vaults).

Thank you very much for the clarification, Drew.

 

[PBRsg]

$10 a month for Office 365 vs $3 a month for holding your passwords? You have got to be kidding me.

 

[drewcosten]

This is what I will probably do myself. I have had 1password for years and I never really used it for anything other than storing my passwords and other credit card info. Many of the features never worked right and were wonky. They still are. I open the app and it doesn't pop up the "Touch ID" thing. I have to tap Touch ID to activate it. Been a problem ever since they came out with that.

On the computer, it never remembers the correct link/site where I enter my password/username. Did that a couple of times and screwed myself because it didn't remember it correctly and I had to reset it all again. So, I never use it for that.

If you're running into trouble with 1Password on any of your devices, please send an email to support @ one of our domain names (AgileBits.com or 1Password.com). We'd be happy to help get things working for you.

So, 1Password used to be through Agilebits. Then in order to get the "updates/upgrades", you had to go through the MAS also for iCloud syncing to work as well. So I moved there. I am not moving back again. I've already paid for 1Password several times because of that and another issues. So in essence, $140 bucks has been paid to them.

Unfortunately, we had no choice but to have our users switch to the Mac App Store version of 1Password if they wanted to sync via iCloud when iCloud Drive replaced the old "Documents & Data" version of iCloud a couple years back, since that was the only way we could continue syncing the Mac app via iCloud. Apple recently changed the rules, so non-App Store apps can use iCloud Drive to sync via our AgileBits Store version again, but that was an unfortunately effect of the change when iCloud Drive was first introduced. Believe me, though, we wish it didn't have to happen that way ourselves. I doubt that the extra purchases made up for the cost of answering the number of support emails we had to reply to when that occurred (I don't actually know, I'm just guessing, but that was a busy time for us to say the least).

[doublepost=1470337899][/doublepost]

Thank you very much for the clarification, Drew.

You're very welcome.

 

[horsebattery]

$10 a month for Office 365 vs $3 a month for holding your passwords? You have got to be kidding me.

And Evernote is $35/year. The nerve!

 

[drewcosten]

And Evernote is $35/year. The nerve!

Actually, I believe I'm paying $69.99 USD a year for my Evernote subscription. I should probably look into whether I need the Premium version still (although I do really like Evernote so I might just keep it even if I don't), so thanks for the reminder.

 

[mfvisuals]

I don't have a Windows PC so you are forcing me to pay for something I don't need.

This is not a pro-consumer decision by AgileBits. Stop pretending it is.

Wow. I see a reading comprehension fail here. They aren't forcing you to do anything. They are still offering the stand-alone apps that you can use with iCloud, Dropbox, etc. for a one time cost, plus potential future upgrade costs (you know, that software model that has been around forever).

1Password (Online) seems to be essentially an alternative to using iCloud, Dropbox, etc. I'm sure this option might appeal to a lot of people who either don't have confidence in those other services (for whatever reason) or actually need to access their 1Password data from multiple devices and don't want to have to purchase upgrade licenses for multiple platforms every time a new major version is released.

And anyway, so many negative people responding to this thread that it is scary...

 

[amro]

I work in customer service / technical support, not marketing. I picked my title based on what I was being asked to do for our customers. It is just a bit of fun, instead of having stuffy corporate titles. I much enjoy it over "Customer Support Technician" or something similar.



The free 6 months is available to everyone who signs up before September 21st 2016. We did it that way in part because we felt it was better to try and be generous to everyone than no one, and it would've been way too difficult and time consuming to research everyone's past purchases (especially purchases from Apple and Google where those purchase details are not shared with us).

Edit: Including existing license holders. Not sure I made that clear. The offer is available to everyone, regardless of if they've purchased 1Password before or not.



There is a local cache that will allow you to access your data without internet access, yes.

Ben

 

[bwoodruff]

It might soften the blow a little if you introduced a small discount for paying upfront for a year's service. My car insurance company does that.

We do. The cost to pay monthly is $3.99.

TWhy would anyone pay $150+ dollars for a password app over 4 years? $300 for 8 years.

10¢ / day. The convenience it provides is well worth it in my personal opinion. Of course I'm a bit biased as I work for AgileBits, but I was a customer before I was an employee. If I ever felt like I couldn't be a customer anymore, I'd stop being an employee.


It looks like your post came through blank, @amro

$10 a month for Office 365 vs $3 a month for holding your passwords? You have got to be kidding me.

Office 365 is $10 / mo while Google Drive is free.

Different business models. Different costs to operate.

Obviously AgileBits has a much different (smaller) market than Office 365 so economies of scale also factor in. It just isn't a good comparison.

Of course if you are shopping based only on price there are going to be less expensive (even free!) alternatives

--
Ben Woodruff
Positive Experience Architect
AgileBits

 

[Max Portakabin]

Wow. I see a reading comprehension fail here. They aren't forcing you to do anything. They are still offering the stand-alone apps that you can use with iCloud, Dropbox, etc. for a one time cost, plus potential future upgrade costs (you know, that software model that has been around forever).

1Password (Online) seems to be essentially an alternative to using iCloud, Dropbox, etc. I'm sure this option might appeal to a lot of people who either don't have confidence in those other services (for whatever reason) or actually need to access their 1Password data from multiple devices and don't want to have to purchase upgrade licenses for multiple platforms every time a new major version is released.

And anyway, so many negative people responding to this thread that it is scary...

I think the fail is on your part, friend.

When Sierra is realised, it's quite possible the current version of 1P will break and only be resolved by an upgrade.

At which time you'll have to choose between buying a hugely expensive standalone app (unnecessarily expensive for those who don't need Windows support), or into subscription or not upgrade your Mac.

This is not a difficult concept.

 

[amro]

Ben, I recognize that we can get the offer as well. It's just that, I gave you guys money and in return you're going to get more from me than someone who never paid you before. If I sign up now, I don't start paying until Feb. of next year which means I'm doubly paying from Feb. to Nov. next year. I love your product and want to continue to use it. And yes, you still support licensed users, but your blog says all new features will go to your new subscriber model.

Come on, those of us who paid you should get some sort of extra incentive to continue. At this point, it's not about the money. I can afford the overlap. It's the disregard for those of us who supported you before your new service (which will get all the new features). Understand, I'm willing to pay your monthly service, but not if I pay more than new users.

 

[bumbo]

Nope it runs fine...
https://forums.macrumors.com/threads/macos-sierra-10-12-compatible-apps.1977335/

 

[horsebattery]

I think the fail is on your part, friend.

When Sierra is realised, it's quite possible the current version of 1P will break and only be resolved by an upgrade.

At which time you'll have to choose between buying a hugely expensive standalone app (unnecessarily expensive for those who don't need Windows support), or into subscription or not upgrade your Mac.

This is not a difficult concept.

What is your argument here? If you have OS dependencies, the subscription route would guarantee compatibility across different OSes/platforms, so wouldn't the new plan be a knock against the licensing option? Obviously that depends on the vendor's implementation (e.g. reduced license upgrade), but being covered this way seems like a positive to me.

 

[shyguy2501]

I have been following this thread closely but had to sign up just to respond to this...

Ben, I recognize that we can get the offer as well. It's just that, I gave you guys money and in return you're going to get more from me than someone who never paid you before. If I sign up now, I don't start paying until Feb. of next year which means I'm doubly paying from Feb. to Nov. next year. I love your product and want to continue to use it. And yes, you still support licensed users, but your blog says all new features will go to your new subscriber model.

Are you serious? What?? No. You paid for a thing. You've been using that thing from when you bought it until now. That is what you paid for. You didn't pay for any new thing this company comes out with. You bought and have been using the thing that you bought. That has nothing to do with this new thing. Where does this whole paying double until November come from?

And no their blog does not say that. I've been following their blog closely as well. I also participate regularly on their forums and as a beta tester. They've still been making improvements for license holders all along, though their subscription services have actually been available to businesses and families for some time now. So far they've given me no reason to doubt what they say.

Come on, those of us who paid you should get some sort of extra incentive to continue. At this point, it's not about the money. I can afford the overlap. It's the disregard for those of us who supported you before your new service (which will get all the new features). Understand, I'm willing to pay your monthly service, but not if I pay more than new users.

You think the service is worth the asking price but won't use it because you don't get a better deal than the next guy? And you think you are entitled to that because you've purchased something from them previously? That logic is pretty crazy.

You don't pay more than anyone else. You pay exactly the same as everyone else. And they are giving people 6 months free... I don't know how you can possibly complain about that.

As a software developer myself I understand some of the challenges AgileBits is facing here... they alluded to it in a previous post. Google and Apple don't let developers know who are buying their apps. The only way to do what you are proposing would be to have everyone manually email in receipts from their purchases. Most people don't keep those for very long. And then they'd be faced with processing thousands and thousands of emails by hand. I think instead of going through that frustration for both them and us customers they are very generous to offer 6 months free.

For me personally I've been using 1Password since v2 when it was called 1Passwd and was only available on Mac. I don't see the appeal of the subscription service so I won't be subscribing. I like having control of where my data is stored. But I'll certainly be buying a license upgrade when it comes along. AgileBits has always been very receptive to feature requests and bug reports and for that I applaud them. I know how hard it can be to keep up with that. So, kudos guys. Keep up the good work.

 

[bwoodruff]

What is your argument here? If you have OS dependencies, the subscription route would guarantee compatibility across different OSes/platforms, so wouldn't the new plan be a knock against the licensing option? Obviously that depends on the vendor's implementation (e.g. reduced license upgrade), but being covered this way seems like a positive to me.

Correct. Having the subscription guarantees that you are always getting the latest and greatest from us. With licensing you may be faced with an upgrade fee in order to use the software on a new OS / new computer. It costs money after all to have developers update the software for the latest OS if changes need to be made.

As bumbo pointed out though 1Password 6 for Mac seems to be running just fine on the betas of Sierra. Apple could still update something along the way that might break it, but we're looking pretty good right now for that not being the case. It seems likely that folks will be able to continue to use 1Password 6 on Sierra.

--
Ben Woodruff
Positive Experience Architect
AgileBits

 

[Max Portakabin]

What is your argument here? If you have OS dependencies, the subscription route would guarantee compatibility across different OSes/platforms, so wouldn't the new plan be a knock against the licensing option? Obviously that depends on the vendor's implementation (e.g. reduced license upgrade), but being covered this way seems like a positive to me.

I don't want my data in the cloud. Seriously, why are these points so difficult to understand?

 

[shyguy2501]

I don't want my data in the cloud. Seriously, why are these points so difficult to understand?

Me either. So I'm not going to subscribe. But I'll happily pay for an upgrade when they offer one.

It is worth noting that your valuables are already in "the cloud" if you use a bank, credit card, email, ... you get the point.

I just enjoy the novelty of keeping my 1Password data on my own devices with a combination of WiFi and folder syncing. It can be a bit cumbersome at times but I'm not reliant on anyone else for access to my data.

 

[jeremysteele]

Just lovely. I'm starting to wonder if we actually own anything anymore...

For the most part we've never "owned" software. Merely licensed it. True now. True 20 years ago.

 

[Benjamin Frost]

For the most part we've never "owned" software. Merely licensed it. True now. True 20 years ago.

Not true, ever.

We own it.

 

[Apple_Robert]

Not true, ever.

We own it.

No, you don't own the software. You legally purchased a license to use the software to wit, you also agreed to the vendors EULA.

The following is from 1Password. Many software vendors have the same kind of EULA restrictions.

"The Software is owned by AgileBits and is protected by copyright laws and by international treaty provisions. You should therefore treat the Software like any other copyrighted material (such as for example, books or musical recordings). Among other things, copyright laws prohibit You from making derivative works of the Software. You may, however, make copies of the Software solely for Your individual and personal use on multiple computers, provided that You include all copyright and proprietary rights notices on any copies. Notwithstanding the foregoing, You may not make copies for use on multiple machines if multiple users (including employees, agents, contractors, or family members) will use those machines, unless You have purchased a multi-user license.

4. Other Restrictions.
(a) If Your copy of the Software does not come with a License, You may register Your copy of the Software by purchasing a License. The License will allow the software to be used without limitation of Software features. You may not copy or distribute the License, either electronically or otherwise.
(b) You may not modify, reverse-engineer, decompile, or disassemble the Software for any purpose whatsoever.
(c) You may not claim that the Software is yours, and you may not use the name AgileBits or 1Password to endorse or promote products derived from the Software without prior written permission."

 

[kalex]

Ha, I had a feeling this was going to happen, although I swear i saw posts in forums where people compared 1password and lastpass and everybody kept bringing up subscription of lastpass as a negative. Well hate to burst your bubble but this is exactly what is going to happen.
Judging by previous updates and upgrades of different 1password apps, it seems to be that agilebits is after maximum extraction of money.
So I have a feeling that full switch away from full version will happen sooner rather than later.
I used to use it before but company practices pushed me away to lastpass. After I heard about LMI buying lastpass i went and bought version 6 of 1password during one of its "sales". Never ended up switching to them. Which I guess is a good thing now. So far LMI hasn't raised lastpass price and did release updates.
I will wait until subscription drops below what lastpass charges or unitl lastpass raises their prices to switch.

 

[Stella]

Agree. Ben's attempts at justifying this have been a PR disaster. Nanny-knows-best and all that.

I don't see this as a PR disaster. The buy once option still exists. The subscription is just another option.

Ben has communicated very well in these forums, IMO. Its a shame Maceumours didn't link to the FAQ from the get go which would have made things clearer from the start.

Some people will try to make a mountain out of a mole hill.

 

[Benjamin Frost]

No, you don't own the software. You legally purchased a license to use the software to wit, you also agreed to the vendors EULA.

The following is from 1Password. Many software vendors have the same kind of EULA restrictions.

"The Software is owned by AgileBits and is protected by copyright laws and by international treaty provisions. You should therefore treat the Software like any other copyrighted material (such as for example, books or musical recordings). Among other things, copyright laws prohibit You from making derivative works of the Software. You may, however, make copies of the Software solely for Your individual and personal use on multiple computers, provided that You include all copyright and proprietary rights notices on any copies. Notwithstanding the foregoing, You may not make copies for use on multiple machines if multiple users (including employees, agents, contractors, or family members) will use those machines, unless You have purchased a multi-user license.

4. Other Restrictions.
(a) If Your copy of the Software does not come with a License, You may register Your copy of the Software by purchasing a License. The License will allow the software to be used without limitation of Software features. You may not copy or distribute the License, either electronically or otherwise.
(b) You may not modify, reverse-engineer, decompile, or disassemble the Software for any purpose whatsoever.
(c) You may not claim that the Software is yours, and you may not use the name AgileBits or 1Password to endorse or promote products derived from the Software without prior written permission."

Quoting terms and conditions doesn't change the fact that when you buy a copy of software, you own it forever and are free to use it forever.

 

[powerbook911]

Honestly, it's a password service. $65 on App Store or $3 a month is too high. It's just for passwords.

$19.99 would be more like it. I'm stuck on old version because I can't bring myself to pay either the upgrade fee or the monthly fee. Again, it's just passwords.

 

[bwoodruff]

Honestly, it's a password service. $65 on App Store or $3 a month is too high. It's just for passwords.

$19.99 would be more like it. I'm stuck on old version because I can't bring myself to pay either the upgrade fee or the monthly fee. Again, it's just passwords.

If you've never tried 1Password before, now is a great time to do it, with six months free. It's difficult to put a value on something you haven't tried. Of course everyone has their own individual value for their money. If you've tried it still feel the same then thanks for at least giving it a go.

Ben